TUI BLUE Wusongkou Cruise Port Hotel

This stay was great! The hotel is strategically located close to the river. The windows of the room face the river view. You can enjoy the bright night view at night and the beautiful scenery of the mist on the river in the morning, which makes people feel relaxed and happy. The room is clean and tidy, with complete facilities, and very comfortable. I especially want to praise the front desk staff Luna and Daira, especially Luna, who is beautiful and kind! The service attitude is particularly good, warm and thoughtful, and the check-in and check-out are very fast and considerate. Whether it is the environment or the service, it makes people feel that it is worth the money. Next time I come here to play, I will definitely choose this hotel again, and I strongly recommend it to friends who like river views!

The hotel facilities are a set of high-quality German series, the brand is good and high-end. The air conditioner is Daikin, and the toiletries are very useful. The sanitation is also very clean, the environment is also very good, the waiter's attitude is also very good, I was given a free room upgrade, and I will come again next time. There is a battery park nearby and other attractions are near the hotel. The breakfast is quite rich.

I don't know how this hotel got five diamonds, it's so bad Facilities: The bathroom of a five-diamond hotel is actually a shower curtain, the shower head connection is loose, leaking, and it's just a matter of tightening it. Is it that the guest can't find it or the negligence of the engineering staff? The sliding door track of the bathroom has fallen off. Can't they find it during the room inspection? The air conditioner turned off the host in the afternoon. In early February, the temperature in Shanghai was two or three degrees. Don't you consider the feelings of the guests in the room in the afternoon? The shower head hanger is above the edge of the sink. Can't it be placed on the center side wall of the shower area? When the shower is turned on, a lot of water flows to the dry area, and the floor towel is wet. Hygiene: There are stains on the cup, water stains on the countertop, water stains on the toilet, and black residue on the linens. Environment: No garbage bags are placed in the room trash can? There is not even a hand soap on the washbasin countertop. It is environmentally friendly and can be equipped with consumables. I can understand this, but there is not even a detergent, only a piece of soap. This standard is more than that for a three-diamond hotel, right? Service: Except for the front desk, all the staff on the floor, the chef, and the restaurant did not greet the guests actively when they saw them, and even fought with the guests for the elevator. When I saw the guests hiding in the room on the floor, I was so surprised. I waited for an hour and a half at the front desk to check in, but no one poured me a glass of water. Now, if it is a mid-range chain hotel, the front desk welcome tea is also standard, not to mention fruits, candies, coffee, etc. A five-diamond hotel with a room rate of more than 600 that day, it is really drunk to achieve such quality. I travel a lot and stay in hotels often, but I rarely comment. It is not easy for everyone now, but this hotel, don’t you think about it carefully, in addition to the hardware that can be built with money and its own location, what else can it survive with.