Crystal Orange Hotel (Shanghai Zhongshan Park) Reviews
Crystal Orange Hotel (Shanghai Zhongshan Park)
No.789, Wuyi Road, Changning District, Shanghai, ChinaView Hotel Details
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Crystal Orange Hotel (Shanghai Zhongshan Park) Guest Reviews
4.8/5
Excellent
625 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(625)
Positive reviews(619)
Reviews with photos/video(84)
Awesome amenities(71)
Classy environment(66)
Friendly front desk staff(59)
Delicious breakfast(38)
Large rooms(30)
Good sound insulation(17)
Well decorated(11)
Well designed(7)
Negative reviews(6)
Kedzuzatravel3339
Deluxe Double Room
Stayed in Sep 2024
Solo travelers
8 review
Very Good
Posted on Sep 13, 2024
Walked from Zhongshan Station about 5-10 mins.
Breaskfast is so delicious. There are various types of tea.
Response from Property: Dear guests, hello! Thank you for your evaluation of us in your busy schedule. We are very happy that the hotel can provide you with a comfortable accommodation environment and satisfactory service experience. However, we are very disappointed that the hotel facilities did not receive your five-point evaluation. The store must speed up the rectification and get your full five-point praise as soon as possible. The store is located in Changning District, which is convenient for travel. It is a 10-15 minute walk from Metro Line 3, Line 4, and Line 2. The surrounding shopping malls are well-equipped. It is about a ten-minute walk from Raffles City Shopping Center and Zhongshan Park. It is a good choice for your travel and shopping. Looking forward to meeting you again!
Guest User
Executive 2-bed Room
Stayed in Aug 2024
Family
1 review
Amazing
Posted on Aug 20, 2024
Had a stay before leaving via Hongqiao Airport. Location-wise it’s in prioximity to 2 malls, which is next to the metro station, but it would be a 20-25 mins walk actually as the hotel and these places are not interlinked. The staff were very nice and welcoming, especially a male staff who wore glasses during night shift. Delivery can be directed to room conveniently by mini-bots. Free washing machines and dryer too.
The hotel is new and they even offered drip coffee and tea in room. One drawback was that I saw people smoking at the bar area near lobby but the staff didn’t stop him, probably a norm in the culture.
Overall a pleasant stay with the reasonable price.
Response from Property: A happy life cannot be without your support, a bright mood cannot be without your recognition. I am grateful for your choice, grateful for meeting you, and grateful for your strong support. With your encouragement, the hotel will do better. If you are satisfied, you must fill up all the little stars next time. Seeing your four-star satisfaction evaluation, the hotel's heart is broken and we look forward to meeting you again!
Kian En
Deluxe Double Room
Stayed in Sep 2024
Business travelers
9 review
Very Good
Posted on Sep 15, 2024
Good hotel, nice breakfast. But too far from metro station.
Guest User
Deluxe Double Room
Stayed in Sep 2024
Business travelers
15 review
Outstanding
Posted on Sep 13, 2024
Big room. Clean. Quiet.
Siblydewa
Executive 2-bed Room
Stayed in Sep 2024
Family
2 review
Outstanding
Posted on Sep 16, 2024
I brought my baby to Shanghai for a trip. I didn't expect to encounter a typhoon, but the hotel service was very good. They took care of us and felt like I was home. It was newly renovated and clean. They also gave me free drinks. Special thanks to Miss Trista for her good attitude and enthusiasm. I will look for her next time I come to visit.
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Response from Property: Hello, guest! Thank you for your thoughtful review! We are committed to providing you with a cordial, thoughtful, clean and hygienic stay experience. The hotel rooms are cleaned by each housekeeper according to the cleaning process of Huazhu Group. The rooms are disinfected after each guest to ensure your peace of mind. We believe that guests are family members. If you need any other help during your stay, you can call the main desk.
Anonymous User
Deluxe Double Room
Stayed in Sep 2024
Business travelers
6 review
Outstanding
Posted on Sep 12, 2024
Huazhu's high-end business hotel,
Orange Crystal is simple and comfortable
Rich mini bar
Breakfast is rich in variety
Front desk staff patiently guides
Laundry is fully stocked
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Guest User
Deluxe Double Room
Stayed in Sep 2024
Business travelers
7 review
Outstanding
Posted on Sep 7, 2024
I have to give a review of the hotel from my own perspective:
First of all, I was lucky enough to book a room that could see the sun in the morning. When I opened the window, there was no odor in the room, which was very comfortable!
The new hotel is really great. This is the best Orange Crystal hotel I have ever stayed in in first-tier cities!
In terms of service, the front desk and the restaurant are very polite and patient! The room auntie also cleaned very cleanly and was very enthusiastic!
The only thing that cannot be called a disadvantage is that the location is relatively inside, and the traffic is more congested during peak hours, but it is still okay to go out early.
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Guest User
Executive 2-bed Room
Stayed in Aug 2024
Family
3 review
Outstanding
Posted on Aug 31, 2024
Facilities: The room is very quiet and has complete facilities
Hygiene: No foreign objects were found! Cleaned very cleanly every day
Service: The service is very good, I like the breakfast here!
A pleasant experience, I recommend everyone to try it
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Response from Property: Dear guests: Hello! Thank you for staying at Crystal Orange Hotel Shanghai Zhongshan Park. Every time I receive a positive comment, my heart will be warm and moved. Thank you for your support along the way. Your company has given us more motivation. We will continue to work hard to provide you with better services!
Guest User
Deluxe Double Room
Stayed in Aug 2024
Business travelers
23 review
Outstanding
Posted on Aug 30, 2024
Facilities: I like it very much💕There is also a mini bar, which meets my needs.
Rich and delicious breakfast items😋
Hygiene: Very clean 👍
Environment: Excellent! The sports center next to it is undergoing renovation work. There is no noise at all. It is very quiet at night and the quality of sleep is very good.
Service: First class 👍
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Guest User
Deluxe Double Room
Stayed in Aug 2024
Business travelers
1 review
Outstanding
Posted on Aug 28, 2024
The service is very good! Customer needs can be handled quickly! I had something to do and stayed for another night, and the front desk helped me handle it quickly! The room was also very clean! There is also free parking, which is worth recommending!
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Guest User
Deluxe Double Room
Stayed in Aug 2024
Business travelers
3 review
Amazing
Posted on Aug 28, 2024
The traffic is okay, it's about 10 to 15 minutes' walk from the Zhongshan Park subway entrance.
The front desk service is very good 👍
The room is clean and tidy, with many charging sockets, very suitable for business people on business trips
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Guest User
Deluxe Double Room
Stayed in Aug 2024
Family
5 review
Outstanding
Posted on Aug 9, 2024
The most satisfactory hotel in this Shanghai trip, the staff is enthusiastic, the room is clean and comfortable, there is aromatherapy and refrigerator, and the breakfast is rich. Although there are construction sites around, it is very quiet at night, and the viaduct not far away does not affect the rest. The windows are well sealed. The only drawback is that it is a bit far from the subway station. A very cost-effective hotel, great!
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Guest User
Deluxe Double Room
Stayed in Aug 2024
Couples
3 review
Outstanding
Posted on Aug 5, 2024
The room was very quiet. I was a little worried when I saw the building under construction at the door, but I couldn't hear any noise once I entered the door. The sound insulation was great~
The environment was very clean. There was a light fragrance in both the lobby and the room. A minibar was provided with endless drinks~
The service was very good. The ladies at the front desk were always smiling and spoke very gently. They looked very kind~
In short, I was very satisfied!!
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Guest User
Deluxe Double Room
Stayed in Jul 2024
Couples
2 review
Outstanding
Posted on Jul 29, 2024
It is near Zhongshan Park subway station, which is convenient for travel. It is very close to Dragon Dream, with many delicious foods and good environment. However, the address is wrong and you need to call the front desk to ask, so as not to go astray.
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Response from Property: Thank you for your recognition of our service! We always adhere to the service concept of "make you feel at home" and provide you with meticulous service. At the same time, thank you very much for your appreciation of our hotel environment! We pay attention to the creation of the environment, so that you can feel elegance and tranquility here. We look forward to your visit again and experience more wonderful stays!
Guest User
Deluxe Double Room
Stayed in Jul 2024
Family
6 review
Outstanding
Posted on Jul 19, 2024
The hotel food is delicious, the room is comfortable, and there are drinks in the refrigerator. The service attitude is very good. I will come again if I have the chance.
Facilities: very new and clean
Sanitation: the conditions are not bad
Environment: beautiful design
Service: very professional and patient
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6/7
Response from Property: Every time we meet, time seems to fly too fast. Every time we talk, there are always some things we can’t finish. Thank you for your choice to let us meet. Thank you for your praise. May the beautiful memories last forever!