All Seasons Hotel (Shanghai Pudong Airport Chuansha Road)

The overall feeling is OK, because I was going to Disney, I chose this hotel. The morning bus is 7:10, and the evening bus is 9:30 or 10:30 (Disney fireworks were at 9:30 that day, so I took the 9:30 bus). The hygiene is OK, and the room is clean overall. The service is relatively uneven. I checked in on the evening of March 10 and communicated with the front desk to register the shuttle information. The front desk asked me to register and there was no response. Until the evening of the 11th, I called the front desk and found that there was a group chat for shuttle communication. At that time, I felt very harmonious when I contacted another front desk, and I was given a solution very quickly. It's not that I asked to be servile to me, but the overall experience made me feel a little embarrassed. Similarly, I communicated with the front desk about breakfast on the evening of March 10, which also gave me a very embarrassing response. In addition, the takeaway I ordered arrived at 6:50 in the morning of March 11, but I still didn't receive it after a while. I called the front desk and found that it was delivered to room 8508. I think this is a serious safety issue. If the takeaway is opened, the consequences will be disastrous. The overall service evaluation can only be described as sloppy. This is my second stay at the All Seasons Hotel near Disney. I stayed at another All Seasons Hotel nearby before and felt that the experience was very good. This time I stayed at this hotel and it was a big contrast. This praise is for the front desk girl who solved my problem in the evening of March 11. Timely communication and warm care are the best when traveling.

I always choose Four Seasons Hotel when traveling because it is very clean and comfortable, the staff is very friendly, the check-in procedure is efficient and fast, the service is thoughtful, and the hotel's fragrance souvenirs are given before leaving. Good reviews!