Guest User
August 18, 2024
I really want to complain about this hotel! ! ! First of all, the first point is that this hotel did not clean me within 14 days of my stay. It was only after I complained twice to the Ctrip platform that they took the initiative to clean me for two days and confidently said that they asked guests to tell them about the cleanliness. Secondly, they didn't even change the sheets and duvet covers when I told them to clean up. Thirdly, the wifi in my room was broken the next day. I reported it to the front desk and they said the results of the repairs the next day would be fixed until I checked out today. There was no maintenance. Fourth, I thought they told me that on the last day on the 18th, they told me that I would extend my stay on the last night on the 17th. Then they told me that the room I was upgraded to had to be paid at the price of the upgraded room, which was around 190 (I was in the room at the time). The clothes are outside and it’s hard for them to pack them) The more I thought about it, the angrier I became. I was on a business trip for 15 days and booked 14 days. I thought that was enough... I am now in the middle of my busy schedule. I went back to the hotel to pack my things and go to another hotel. I really I'm speechless! ! ! ! ! It’s ridiculous that I did the cleaning five times in 14 days and I was the one urging them to do it! ! ! It’s easy to see from the picture that I called him a lot during check-in time. He asked me to come back and pack my things in the middle of class. It’s ridiculous. It’s ridiculous.
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