Shanghai Pudong Airport Atour Chuansha X Hotel Reviews

Very good experience with Atour during my stay. They have provided free ride to Disneyland, Pudong Airport, offers late check out, warm greeting during check in & during our stay. Comfortable bed & pillows. Love it!

The hotel is clean, many good facilities, fitness and laundry with two fully automatic washing machines and dryers. Staff very service minded, smiling and there seems to be a good atmosphere there. Breakfast is good, solid and all round Chinese hotel breakfast, but also some cereal and oatmeal with separate nut mix you can add and make good muesli. Has porridge and sometimes baozi in the evening from 9.30 pm - really nice if you come home late and didn't have time for evening meal. The hotel is quite near the Pudong airport, and you can book an airport shuttle bus the evening before leaving. This only takes 10-15 minutes and perhaps 30 minutes for bag drop and security in airport. International departure halls there are very clean and it's easy to find your way around there. Hotel is in east Shanghai, so if you have errands in west Shanghai this hotel is probably too long away, but subway within - not short, but reasonable - time range for visiting downtown area around the river. Take care you don't confuse this hotel with the "Atour Hotel Shanghai Pudong Airport Chuansha Station" in Chuansha Road - names are very much alike and both show up in search results, but it's two different hotels on parallel streets both very near the Chuansha subway station. I visited the hotel myself in Chuansha Road first by mistake, and forgot my wallet and passport in the reception. A young woman from the hotel reception staff in Miaojing Road ran all the way there to the hotel in Chuansha Road and fetched it for me - after that they even had me picked up by car and transferred to 'right' Atour hotel in Miaojing Road that I had booked - they are very service minded and she has really earned my admiration for working hard. Can definitely recommend.

Very good hotel surprised by the amenities and the staff willing to help, will book this Chain again. Very near Disney land, MRT, food , and expo

Very nice and friendly staff . Although we reach at midnight . They are helpful to arrange airport transfer . One more thing feel very warm. We are travel with 2 years old baby . Staff volunteers help us bring luggage get into the taxi .another plus . They are very patient sharing us tips how to book admission ticket and taxi on phone apps . Thank you for the good service provide 🙏

If you have plan to Disney. This hotel is a good choice. The hotel offers a shuttle bus to Disneyland and pick up at the airport. The walls are quite thin, you can hear the sound. The first day of accommodation, the bathroom has a very strong smell. After notifying the staff, it was resolved well. There is many restaurants around.

Great!

We chose this hotel because of the Atour brand. We booked an executive twin room. The front desk said we could upgrade for free. When we entered the room, we saw that the two beds were facing each other. One bed was 1.8 meters long and the other was 1.2 meters long. It was like a small bed was stuffed into a double bed room. There were mold spots on the sofas and stools in the room. With such a hygienic situation, we didn't dare to use the towels in the hotel, and we didn't dare to cover ourselves with quilts. We slept in our clothes. This is the first time I write a bad review for a hotel. It's really terrible.

Late-night self-service warm stomach porridge: There is porridge every night, very considerate Hotel to Disneyland scheduled shuttle service: We booked the hotel to go to Disneyland, the shuttle bus is very convenient, and it takes about 10 minutes to get there by minibus Service: The breakfast is quite rich, and I think it will fluctuate according to the tourists' time, which is good

Very good, there is porridge in the evening and you can eat something after it arrives. The breakfast in the morning is very rich~ The house is very clean, there are two shuttle buses to pick up and drop off at Disneyland, and if you order takeout, you can have a lot of choices and it is delivered to the house by a robot, which is very convenient~

Very good hotel, very close to Disneyland 24-hour Pudong Airport shuttle service: very good. Will choose again in the future, clean and good airport pick-up service, ok price, ok distance from subway station

I went to Shanghai Disney with my friends and chose Atour, which has airport and Disney pick-ups. The stay experience was good. The scallion noodles for breakfast were especially delicious! The only problem was that the soundproofing was not very good. I was woken up by the noise from the neighbor at 8 o'clock in the morning and thought someone had entered my room... Everything else was good

Nice environment, good breakfast, 24-hour Pudong Airport shuttle service: The shuttle service is also very good, the service of the driver is also very good, punctual and good, recommended!!! Hotel to Disneyland scheduled shuttle service: recommended!

24-hour Pudong Airport shuttle service: The driver was very nice and responsive, and it was very convenient to get on the bus at Gate 29 Service: The front desk service was warm and thoughtful, and you can also borrow a whole wall of books, a bookish life Environment: Not far from the subway station, the environment is also good, not noisy, quiet and peaceful Thanks to Manager Chen for his timely response and high-quality and warm service, I will continue to stay at Atour next time, come on

Late-night self-service warm stomach porridge: delicious 24-hour Pudong Airport shuttle service: considerate Hotel to Disneyland scheduled shuttle service: responsible The service is very good and the lady is very friendly!