UrCove by HYATT Shanghai Jinqiao Center

UrCove by HYATT Shanghai Jinqiao Center Reviews

UrCove by HYATT Shanghai Jinqiao Center

222 Jintai Road, Shanghai, ChinaView Hotel Details
UrCove by HYATT Shanghai Jinqiao Center
UrCove by HYATT Shanghai Jinqiao CenterUrCove by HYATT Shanghai Jinqiao CenterUrCove by HYATT Shanghai Jinqiao Center
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UrCove by HYATT Shanghai Jinqiao Center Guest Reviews

4.6/5
Very Good
900 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(900)
Positive reviews(871)
Reviews with photos/video(135)
Awesome amenities(109)
Friendly front desk staff(65)
Delicious breakfast(50)
Convenient parking(29)
Perfect for business trips(22)
Would stay again(20)
Well decorated(16)
Tasty coffee(5)
Negative reviews(29)
Guest User
Superior Double Room
Stayed in Sep 2023
Business travelers
1 review
4.5/5
Great
Posted on Sep 12, 2023
It was pleasant to stay in this hotel. Breakfast was good. The lobby people are not so good to speak English, but we could understand what we need.
Response from Property: Dear Guest:Thank you for sharing your experience at the UrCove by HYATT Shanghai Jinqiao Center Hotel.As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.Your feedback is integral to our ability to continue to improve our service,we will also do more English training for our employeesThank you again for your time and come visit us again soon!~General Manager Hans Lu
Anonymous User
Deluxe Double Room
Stayed in Jan 2024
Friends
4 review
4.0/5
Very Good
Posted on Jan 23, 2024
Location is not ideal but the hotel itself is nice. Rooms are spacious and relatively clean. Bathroom and shower are clean too. Staff is kind. Would stay again.
Qiegemuyuwenhuaji
Deluxe Double Room
Stayed in Jun 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jun 23, 2024
The service staff are very nice. The room is neat and clean, and the layout is what I like. The breakfast is also very rich and delicious. The discount for leaving the hotel at 2pm the next day is great! Also recommended, the hooded bathrobe in the room is so good that I want to buy one to take away.
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Response from Property: Quality service is only to create a "home away from home" for you and your family. Thank you again for your super serious comments. We are really happy to receive your praise. We will always be waiting and add a joy to your journey with our smile! Looking forward to your visit again and wish you a happy life! General Manager--Jerry Mu
Qiongguangdan
Deluxe Double Room
Stayed in Jun 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jun 5, 2024
I am very satisfied with this stay. The hotel room is very clean. The environment is very good. The hotel lobby is very large. The service is very good. The facilities are self-service laundry and fitness. I will stay here again next time! Thank you.
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Response from Property: You are a person with good taste in life. We are so happy to see your comments. We always have a grateful heart and care for every guest. Thank you for sharing your experience with us. The whole Yifei family is looking forward to your visit again! General Manager Jerry Mu
Cielcielo
Superior Double Room
Stayed in May 2024
Other
38 review
1.0/5
Posted on May 30, 2024
Don't stay unless you have to, unless you are a smoker! The sanitary conditions are very poor, the toilet is not fully intelligent! Only the seat is heated and flushed! The information on Ctrip is wrong! The service staff is indifferent, and the manager takes our feedback for granted! The whole fourth and fifth floors are full of smoke, and the smoke in the room will come out from the exhaust pipe. I stayed in the room all night, got a headache, and my clothes were full of smoke. There was also a smell in the corridor. I reported it to the manager at 7 o'clock the next morning, and it was not until 1 o'clock in the afternoon that I was moved to the next room. Is it fun to fool me like this? I asked the room auntie and she said there was a smell of smoke, but everyone was silent. Obviously I was not the first to complain. I reported it to the manager, but he just laughed it off and didn't want to deal with it at all. I was moved to the fourth floor and it was still the same problem. I couldn't stand it and left directly. It really pissed me off! Don't stay unless you have to, unless you are a smoker!
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6/7
Guest User
Superior Double Room
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on May 15, 2024
A brand under Hyatt, the environment and service are very good, the front desk is also very enthusiastic, a very good experience
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Response from Property: Dear guests, hello! First of all, thank you very much for choosing to stay in our hotel and thank you for your recognition of us. Every need of the guests is the direction we strive for. We will definitely work harder to create a more comfortable stay experience for the guests. I look forward to creating a more perfect service for you on your next trip~ Hotel General Manager Jerry Mu
Guest User
Superior Room (2 beds)
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on May 4, 2024
I've stayed here before, it's a good experience, arrived a little late, the front desk service is very good, the room was upgraded, the kids like it very much, the breakfast is rich, the wontons are special, the transportation is convenient, recommended,
Original TextTranslated by Google
Response from Property: Dear guests, hello! First of all, thank you very much for choosing to stay in our hotel and thank you for your recognition of us. Every need of the guests is the direction we strive for. We will definitely work harder to create a more comfortable stay experience for the guests. I look forward to creating a more perfect service for you on your next trip~ Hotel General Manager Jerry Mu
Weixiegelademeiyaochen
Deluxe Double Room
Stayed in Apr 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Apr 25, 2024
I have stayed here many times and was upgraded every time, which is great. The room has no carpet, which I think makes it much cleaner. (Personal quirk) The drinks in the minibar are free, and the cookies are delicious, not greasy or oily. Although I didn't use the audio-visual system every time, the room is really big. The hair dryer is Dyson, there is also a coffee machine and Peet's capsule coffee, the slippers and bathrobes are very comfortable, and the toiletries are also very good. (Still very attractive) The hotel's smart phone can send a lot of items, which is very thoughtful. The breakfast is simple, but enough. Overall, the hardware is still very good.
Original TextTranslated by Google
Response from Property: Dear guests, hello! First of all, thank you very much for choosing to stay in our hotel and thank you for your recognition of us. Every need of the guests is the direction we strive for. We will definitely work harder to create a more comfortable stay experience for the guests. I look forward to creating a more perfect service for you on your next trip~ Hotel General Manager Jerry Mu
Guest User
Superior Double Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The staff are very polite and the service attitude is very good. There are many kinds of breakfast, a combination of Chinese and Western styles, and the taste is also good. Overall, the cost performance is still quite high~
Original TextTranslated by Google
Response from Property: Dear guests, first of all, thank you for choosing us and trusting us. Our rooms are equipped with mini bar, capsule coffee machine, small refrigerator and other smart home appliances, and are committed to creating a comfortable and convenient stay experience for guests. Looking forward to your next stay, I wish you a happy life~ Hotel General Manager Jerry Mu
Guest User
Superior Double Room
Stayed in Apr 2024
Other
4 review
5.0/5
Outstanding
Posted on Apr 24, 2024
It was my first time staying at Shanghai Jinqiao Center Yifei Hotel. The lobby was very large and spacious. The front desk guy and girl were very good looking, and the room facilities met the Excelle standard.
Original TextTranslated by Google
Response from Property: Dear guests, first of all, thank you for choosing us and trusting us. Our rooms are equipped with mini bar, capsule coffee machine, small refrigerator and other smart home appliances, and are committed to creating a comfortable and convenient stay experience for guests. Looking forward to your next stay, I wish you a happy life~ Hotel General Manager Jerry Mu
Guest User
Superior Double Room
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The hotel is in a very good location, very close to Metro Line 6, and there are several large shopping malls nearby, such as Jinqiao International, Tianwu Space, etc. The hotel rooms are very well equipped, and there are self-service washing machines and dryers on the basement floor, which is convenient for our daily needs as business people.
Original TextTranslated by Google
Response from Property: Dear guests, hello! First of all, thank you very much for choosing to stay in our hotel and thank you for your recognition of us. Every need of the guests is the direction we strive for. We will definitely work harder to create a more comfortable stay experience for the guests. I look forward to creating a more perfect service for you on your next trip~ Hotel General Manager Jerry Mu
白金小編
Superior Double Room
Stayed in Apr 2024
Business travelers
45 review
4.5/5
Great
Posted on Apr 19, 2024
The hotel is located in Pudong New Area. There are few food shops nearby, so it is not suitable for tourism, but it is fine for business. The check-in process is average. You can get your toothbrush and toothpaste from the front desk when you check in. This time I stayed on the 8th floor of the top floor. The sanitary facilities were good and hair conditioner was provided. When we arrived, it was raining in Shanghai. There was a puddle of water on the ground as soon as we entered the door. After turning on the air conditioner to drain it, it was not a big problem. There is not much noise around, but the sound insulation between the left and right rooms is not good.
Original TextTranslated by Google
Response from Property: Dear guests, hello! First of all, thank you very much for choosing to stay in our hotel and thank you for your recognition of us. Every need of the guests is the direction we strive for. We will definitely work harder to create a more comfortable stay experience for the guests. I look forward to creating a more perfect service for you on your next trip~ Hotel General Manager Jerry Mu
lu_baby
Deluxe Double Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The location of the hotel is very good. It is also close to Lujiazui on the Bund and the transportation is very convenient. The room is spacious and bright, luxuriously decorated, and the bed is comfortable, making it an unforgettable sleep. The service staff are warm and thoughtful, and their attitude is very friendly. The catering in this hotel is also very good, every dish is delicious. Recommended for those who bring their children to Shanghai for fun, or those who are on a business trip!
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you for your choice and trust in us. Our room has a mini bar, capsule coffee machine, small refrigerator and other smart appliances, committed to creating a comfortable and convenient stay experience for our guests. We look forward to your next stay and wish you a happy life~ Hotel General Manager Jerry Mu
Guest User
Deluxe Double Room
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Mar 26, 2024
The room layout is very comfortable, the sofas and quilts are clean, and capsule coffee is provided, which is really good. The breakfast is very rich, and the children like it very much. Next to it is Jinqiao International, where there are many options for dining with friends, and the transportation is very convenient. Come back next time!
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6/7
Response from Property: Dear guest, thank you for your stay and appreciation. We are happy to bring you a wonderful time during your trip. Your appreciation gives the hotel a great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience, and we look forward to your visit again! Wish you a happy life ~ Hotel General Manager Jerry Mu
Anonymous User
Superior Double Room
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The room is clean and tidy, giving people a very comfortable feeling. The hygiene is very good. The toilet is also very clean. The housekeeper is also very considerate and can meet any needs. The bed is very big and the sleep is very considerate and comfortable. It is very quiet.
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Response from Property: Dear guests, hello! Thank you very much for your trust in Yifei, and thank you for your praise and strong recommendation! The hotel is located in a bustling area, with the prosperity and convenience of the city. The hotel has a rich variety of buffet breakfasts, exquisite and delicious light meals and coffee, tea and beverage restaurants and other comprehensive services. It is also equipped with a 24-hour self-service laundry room and gym, dedicated to providing each guest with a better experience and service. Looking forward to your next stay! Hotel General Manager Jerry Mu