Sapporo Minami Ward Hotels

The hotel is conveniently located within walking distance of major attractions, making it a great base for exploring the area. The room features traditional Japanese-style interiors but feels quite dated, including the furniture. On the positive side, the buffet for both dinner and breakfast offers a wide variety of options to suit different tastes. A standout feature is the free shuttle service from Sapporo Station, which adds convenience for travelers. Overall, it’s a practical choice for its location and amenities, though the rooms could use some updates.

Room is huge and clean with private onsen. The public bath is impressive, happened to soak when it was snowing, great and unforgettable vibe! Everything is perfect with the stay. The staff is extremely nice and helpful, one wouldn’t discover how great the service is when things go smooth and will take things for granted. We received extra and timely assistance from the hotel staff when upon checking out, our car battery died down, the reception staff had helped with communicating and a team of staff had helped with re-igniting the car battery for us, can’t thank them more when we have a plane to catch in that morning. Really appreciate their professionalism! It’s the people who made our stay even unforgettable!

The service of the hotel was very satisfying as well as other APA hotels. The only drawback is access. I used the free shuttle bus from Susukino to go. I used the fixed-route bus on the way back, but it was very crowded. It is difficult if it is a big luggage. Let's use a taxi.

If you drive there by yourself, it would be very inconvenient to take the bus. It was around 5 pm when we arrived. It was already dark. There was no one at the front desk. Maybe there was a shortage of manpower. There was only one service staff serving us that day. We waited for 5 days. It took about a minute to see the front desk clerk. He should have gone out to get our dinner, but the service was very considerate and he even took the initiative to help us carry our luggage upstairs👍🏼. The room was large, the hot spring was very comfortable, and both dinner and breakfast were delicious. , my daughter brought a lot of self-service snacks downstairs, we all thought it was very good, you can also watch Netflix, the hygiene is also very good, there are many sweaters and bathrobes 👍🏼

For our family of two adults and one child, the hotel provided a room with four beds and enough space to easily accommodate four futons. It was fantastic!

Overall, the experience at Cuishanxi was very good, but the service of several male waiters left me with a very bad experience. One was the male waiter who checked in. His overall reaction was very bland. Having stayed in so many high-end hotels, I felt that his attitude was average and indifferent. At that time, we were not told that we needed to pay 150 yen per person for the private hot spring. I was wondering why they didn't tell us that it was not necessary? But the most annoying thing was the male waiter who checked out the next day, a thin male waiter. When we checked out, we asked him if there was a bus (although there was no bus when we asked before checking in, just a tentative question to see if there were any variables), he said no, it was normal to get here. Then we asked him to book a taxi for us. He said he was very busy now. Didn't he think about making an appointment when he got up in the morning? ? Oh my God, am I here to stay in the hotel, or do I want you to teach me? I didn't say that a taxi would pick me up immediately. I just booked a car. It's my own problem to arrive early or late. Do I need to listen to you teach me how to do things?  Fortunately, when we walked around and went back, we met a female receptionist with a very good attitude. She was very kind to help us consider three options and even tried to help us coordinate the bus position. In the end, we took the bus. Otherwise, I would definitely complain to this man! So I strongly recommend that other male waiters learn more from this woman!