From my client:
I stayed in the modern part of the hotel on the 13th floor. The view was stunning, the room was huge, and there were many amenities inside. The strangest thing was that the room lacked a refrigerator and kitchen utensils. In December (during my stay), the pool was completely closed, and there was no information about it. In fact, you find out about it not at the reception, but at the pool itself. As an experienced traveler who always moves around on my own, the hotel's location was quite advantageous. There are many small cafes nearby, a long beach, a beautiful wooden promenade, and several public transport stops, which are a 5-15 minute walk away. The hotel has private parking, which is convenient if you have rented a car. What can I say about breakfast? The reception and breakfast restaurant are located in the old part of the hotel. There is little lighting, the decor is old, and there is little aesthetic appeal. The cuisine is Chinese with elements of European food. Tourists who bought package tours and stayed in this part of the hotel had much worse rooms (the rooms were not renovated at all, the carpets were old, the wall paint was not great) than I did, who booked accommodation through this app. I would like to separately mention the work of the staff. The employees only speak Chinese, and they have no desire to assist you if you are a foreigner because they seem shocked and totally confused by you. Upon check-in, they did not provide any additional gifts that were provided by Trip.com when purchasing accommodation. As they say, the law there is one: if you need something, you have to insist on it using a Chinese translator and supporting documents. By the way, upon check-in, you have to leave a deposit, and most importantly, keep the deposit receipt so that you can get it back later.
Excellent
1535 Reviews