Sanya Hotels with Wi-Fi

We were guests in this hotel for the third time. We were left with wonderful impressions and that is why we chose it again. And we are delighted again! The hotel is in a wonderful location, Dadonghai Bay. It has its own territory with swimming pools. The breakfast was for every taste. Varied and delicious! On the territory of the hotel there are several restaurants, shops, children's club, etc. The service staff is at an excellent level. My personally thanks to Vanessa! Sincerely yours, Zhivka Gancheva Bulgaria

The hotel room was spacious and neat. It had a bathtub, separate shower/toilet, a large closet with a safe, a mini fridge and some cups, which I really liked since I made my own breakfast. The sea view from the balcony combined with that of the hotel's infinity pool looked amazing! The hotel is only 15 minutes by walk away from the nearest beach and everything is relatively close. Since it was located on a hill with a long drive through... ordering things from meituan was really convenient. They even had a meituan locker where you can scan the code and collect your order! The front desk receptionist spoke proper English, was nice and attended to my needs. They also had a gym and restaurant. It's sad that they didn't have a laundry room since I stayed in Sanya for a week and wanted to do my laundry. Also the pool closes at 7h so at night you couldn't swim. But you could lay down and enjoy the fresh nightly breeze!

There were definitely some positives and negatives about this hotel. First off, I will say the staff was very friendly. They would greet you with a smile wherever they saw you on property. I ate dinner at the poolside restaurant a few times and I enjoyed my food as well. Some negatives were that the hallway itself smelt moldy and nasty. Could be due to the carpeting, which was in bad condition, or all the old wood decor or a combo of both. My room smelt the same. The shower smelt like urine and some of the wood in the bathroom was rotting. I guess due to continuous exposure to water. I also didn’t like the fact that there was little accessibility for a stroller. Maybe I didn’t see it, but, to get down to the pool and most of the restaurants I only saw a staircase which was inconvenient to take my baby around. I did like the fact that it was right across the road from the beach, but, also somewhat far from the airport. Another positive is that they had a nice play area for the kids. My baby loved playing there. Everyone is different. Maybe you will enjoy this hotel. That is just a bit of my honest review.

The room was very nice and the view from the balcony was stunning. But there were multiple issues. It took them 40 minutes to check-in, at which time there were 2 power outages. The phone in my room didn’t work, and there were issues with scanning the room service QR code. There was left over food in my fridge also. There is also the issue of false advertising regarding the infinity pool which is non-existent. To top it all off, at 01:00, the fire alarm went off in my room for no reason. The staff are very nice, particularly Harry the lifeguard who went out of his way on multiple occasions to help me when I injured my finger. The issue regarding a lack of English speakers in SanYa is true.

The hotel is stunning absolutely beautiful for anyone really~ a lot of families with little kids, the property is huge and the grass is amazing with the palm trees and the end of the place theirs the beach so you have everything really~ plus mc and kfc next door haha

As a traveler, my stay at the Palace Resort Yalong Bay in Sanya was a wonderful experience. The resort’s location is unbeatable, with direct access to the breathtaking Yalong Bay beach, known for its white sands and clear waters. It’s also conveniently close to the La Floret shopping area, which offers plenty of dining options, from local cuisine to well-known Western chains. The room was spacious and modern, with a cozy balcony overlooking the serene pool area. The bed was very comfortable, and the bathroom was spotless, complete with a large bathtub that made for a relaxing end to each day. Families will appreciate the thoughtful touches like bunk beds in some rooms and the colorful indoor play areas for kids. The outdoor pool was a highlight for me, with its warm water and distinct sections for adults and children. The breakfast buffet was fantastic, featuring a wide array of local and Western options. I especially enjoyed the freshly cooked noodles and the tropical fruit selection. What made my stay truly memorable was the exceptional service from the staff, especially Jason at the front desk. He went above and beyond to ensure everything was perfect for me, offering great recommendations and always greeting me with a warm smile. His professionalism and friendliness really stood out. Overall, Palace Resort Yalong Bay is a gem. It offers comfort, convenience, and outstanding service at a great value. Whether you’re traveling solo, as a couple, or with family, it’s a fantastic choice for a relaxing and enjoyable getaway in Sanya.

Let's start with the highlights: 1. Check in and check out smootly 2. Room spacious and clean 3. Breakfast is good and even with full hotel, table available (thumbs up for the management) 4. Pool area very nice, plenty of chairs to use 5. Restaurants and room service are good, pity that for dinner, available choice of BBQ area was very limited (hot pot although is a very traditional thing for Chinese, could also have a kind of Liaoning style BBQ which is totally beach highlight in any part of the world) 6. Coffee shop/bar very good 7. Cleanness of the room spot on, well done (my negative points will not come from the job made by housekeeping but for the orders they have from management) Not pleasant points: 1. No replacement of coffee/milk powder on room (it's a very cheap thing, even 2 Star hotels do that, shame on IHG) 2. No changing sheets, which i can understand in a 2/3 Star hotels but not on ones you spend more than ¥ 1.300.00/night again in my view shame on IHG with the lame excuse of environment. 3. Disposable slippers not replaced in my 4 days stay (again, even a 2/3 star hotels do that without asking for, saving little bucks is kind of lame) 4. Overall the place is kind of old, although not yet rundown, the hotel could do some kind of enhancement of exterior appearance special from swimming pool view, could be painted or washed, repair the parts broken, eliminate the metal green box on roof (of course i didn't take picture, it's an eyesore), in summary, a little effort for appearance and keep fresh and kind of exclusive (which you expect from a hotel that call themselves a resort) Do i come back? Sanya for sure, this hotel, probably not, although the staff are great, i just don't like to be in a place that i have to ask things when i paid for the service already. I'm a ihg member but i didn't book through their app, but in trip (as i found better price than their own app, just UNBELIVABLE) :)

Sara was assigned to help us during our 2 night stay. She is efficient and very helpful as she was answering all my questions before and during the trip from transportation to places to visit in sanya, to weather. We booked a family suite for the trip and the room was huge and spacious, with an ocean facing view. I can even see the lights on the tower near phoenix island from the living room. Our stay was comfortable and it really made me feel at ease. The pool was awesome and there was even an arcade in the hotel. There were only two things to improve - food and bed. Buffet breakfast and BBQ dinner, there were a few hits and misses in terms of taste and our bed was a little too hard for our back but hey we can ask for diff types of pillow so plus minus. Overall I will recommend this hotel to relax and chill. Last thing to note for foreigners, if your return flight is at the international airport instead of domestic to other parts of china, don't bother going to cdf. You can't buy anything as there is no collection counter in the international airport. We didn't know and wasted four hours at cdf.

Great stay. We booked 2 similar rooms but got a free upgrade for one of the rooms. The villa was awesome but the pool access room was also really nice, both had very easy and quick access to the beach and the staff was always kind and fast in helping us. From the stay to the buffet dinner and breakfast to the way the staff dealt with us made it a chill and relaxing trip. There were a bunch of activities we didn’t even get to do and still had lots of fun!

Amazing hotel! Very generous with their activities and toiletries etc. Decor is modern and cosy. Free snacks and drinks at lobby. Lots of activities to participate. Short walk to the beach, though we can't swim there. Wesley,our butler is amazing. He attends to our requests very promptly. The Chinese restaurant serves very yummy food too. Buffet breakfast was good too,just too crowded. But the spread is very good.