Selected 5-Star Hotels in Sanya

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Travelers Reviews of Sanya Hotels

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YIN HOTEL~Sanya

YIN HOTEL~Sanya

4.8/5172 Reviews
Sanya Railway Station/HT Duty Free/Sanya Romance Park
The service details of this hotel are impressive. Every staff member is very enthusiastic. From the entrance to the meticulous arrangement of the guest room, people feel warm and thoughtful. The housekeeper Delia always smiles and takes the initiative to offer help and ask us if we need anything. It happens that we all need it very much. She is so careful and considerate [love]. In the guest room, every detail has been carefully designed, from soft bedding to exquisite decoration, which shows the hotel's intentions. Moreover, the facilities in the room are all available and are kept in a good state of maintenance, making people feel at ease. The hotel environment is also amazing, with green trees and flowers, as if you are in a quiet garden. The breakfast is also very rich, the snack plate is nutritionally balanced, and it is especially delicious. The housekeeper Samjin who serves breakfast is also very considerate. The weather is cooler in the morning, and the housekeeper Samjin also prepared a blanket for us. We had a very happy breakfast. It was a very pleasant experience staying in the hotel~
SANYA HAITANG BAY MOUTAI RESORT PRIME HOTEL

SANYA HAITANG BAY MOUTAI RESORT PRIME HOTEL

4.6/5626 Reviews
HaiTang Bay/CDF Mall/Hou Hai
The newly opened hotel in February occupies a large area. It is composed of four grades of hotels. The grades are in ascending order from boutique, classic, treasure, and premium. The public facilities in the park are public. Breakfast is different in each hotel. The overall park is not very mature yet. The plants are small and have not grown up. Some facilities are not open, especially the corridor on the first floor, which has not turned on the lights. It is still very dark in the daytime. I am a little afraid of going wrong because it is too big inside and the patio design is messed up. When it rains and the whole ground is wet, you have to pay special attention to safety. At night, the walls and ceilings in the corridor are full of geckos. When I walk by, my scalp is numb and I dare not look at it. I am worried about opening the door and getting into the room🥲 This time I stayed in a premium one-bedroom pool villa. From the moment I checked in, I received a VIP reception from Xiao Ou on WeChat and also gave me two Maotai ice creams. There were not many guests, but Xiao Ou still responded to our requests and the service was very good👍🏻 Help us get it Go swimming in the lazy river to cheer up and go out to remind you to bring an umbrella when it rains. The buggy is always on call and you don’t have to wait. It’s pretty good. You can just sit and go to the self-service laundry room over there to wash your clothes. The room equipment is from Bvlgari. The space is large and the layout is reasonable. It just feels too much like entering a developer's model room. Fortunately, the swimming pool has a massage function and the water circulation is OK. The waiters took the initiative to help clean the fallen leaves inside and their attitudes were very good. The quality of the breakfast is a bit poor. It is really not up to the level of a five-star hotel. Any hotel in Haitang Bay can be compared. There are too few choices. There is no freshly squeezed juice tea, only black tea, and no other optional hot dishes. The seafood stir-fried crabs are actually frozen and very stale. The meat is all pink and the clams are small and the sand shrimps don’t feel alive. It’s hard to describe. The chef’s selection of dishes is made to order every day, but each person You can only choose a limited number. The waiters are very proactive and lively. Although there are very few guests these two days, the quality really needs to be improved to be worthy of this positioning. Because there are few guests, everything is reserved. The outdoor public swimming pool on the second floor is very clean. There is also a surfing area and locker room where you can take a shower. It is very clean. The lifeguard is also very responsible. Although there are only two of us guests, he still checks regularly. It feels like the training on equipment safety testing and water quality recording is in place. The water flow in the lazy river is not fast. I floated three times, haha, but you must wear sun protection when you go there! There are some fallen leaves in the swimming pool on the first floor. Swimming rings and paddle boards are free to use, which is quite good. I look forward to having a better design of the hotel’s garden landscape and improving the catering in the future. I am very satisfied with the service level. Every employee I encounter is full of enthusiasm and strives to solve various problems. I hope it will continue~
Park Hyatt Sanya Sunny Bay Resort

Park Hyatt Sanya Sunny Bay Resort

4.8/57842 Reviews
Yalong Bay/Tropical Paradise Forest Park/Bohou Village
One of the best resorts I have ever stayed in. Initially, I was skeptical about visiting China due to some negative hotel reviews I had read. However, this trip completely changed my perspective. The staff went above and beyond to ensure our stay was comfortable. Chelsey Yang was incredibly attentive when my daughter had a splinter in her foot, providing medical care right at the breakfast buffet. My daughter was in so much pain that she wouldn't let me near her, but Chelsey managed to calm her down and treat her effectively. Our butler, Fiona, was always responsive to our requests, making our stay even more enjoyable. The photographer captured beautiful photos of our family, creating memories we will cherish forever. The room was immaculate, and with only 200 units at the resort, we enjoyed the beach and restaurants almost entirely to ourselves. The privacy and lack of crowds were a significant plus for us. The kids had a fantastic time at Club Hyatt, participating in various activities such as oil painting, soap making, clay modeling, crab catching, tent making with coconut leaves, and even climbing coconut trees. This allowed us to have much-needed time to ourselves, knowing our children were well taken care of and entertained. Overall, I am thoroughly impressed with this resort. The excellent service, clean facilities, and engaging activities for kids made our stay unforgettable. I highly recommend this resort to anyone looking for a relaxing and family-friendly vacation in China.
Fairmont Sanya Haitang Bay

Fairmont Sanya Haitang Bay

4.7/512367 Reviews
HaiTang Bay/CDF Mall/Hou Hai
This was our first stay at the fairmont. The lobby interior is beautiful and staff seemed polite. The room itself was spacious, but the biggest issue we had was the terrible smell in our room. It smelled like a mix of wet dog and smelly feet. We told the staff about it when they came to our room to ask if everything was ok. They said they'd bring an air filter machine to the room but it never appeared. We searched for a while to find the smell source, but couldn't find it. The next day my daughter bumped into the wooden coffee table and moved it slightly. We finally discovered where the smell was coming from. There was a huge rotting stain on the rug under the coffee table and the smell was rancid. The manager came by on the second day before we checked out and apologised. He refunded some of our money and gave the girls a toy. Apart from the smelly room, the stone stairs were a safety hazard for our toddler. Other than the room smell, everything else seemed pretty good. Staff were polite and the food was pretty good. I personally wouldn't stay there again, but I'd recommend it for people whose kids aren't so small.
Pullman Sanya Yalong Bay Villas & Resort

Pullman Sanya Yalong Bay Villas & Resort

4.5/55980 Reviews
Yalong Bay/Tropical Paradise Forest Park/Bohou Village
I stayed in this hotel for 3 nights and I think generally it’s a nice hotel with cool architecture but still maybe it’s a bit overrated because there were some things that shouldn’t be in this kind of hotel. The room was nice in general but still you could see some parts were repaired not really careful, the wall behind the TV was a bit dirty or repaired unwell, I could still see some splashes there. There were no paper for writing notes neither the pen or pencil. The water was some kind of strange brand or even advertising. The floor wasn’t clean even after cleaning my feet were a bit dirty and the sofa had some stains too… Some amenities of the hotel were closed for use, such as the upper pool and sky jacuzzi. Anyways it was a nice stay but those details are still making it a bit disappointing…
Sanya Jinsha Seaview Hotel

Sanya Jinsha Seaview Hotel

4.6/52045 Reviews
Sanya Bay, Coconut Dream Corridor / Sanya Phoenix International Airport
The room we stayed in was beautiful, clean and spacious. I love the balcony view! The bathroom is the best, with the smart toilet. However, the breakfast was poor, especially so-called western food. Juice and milk were dilluted with water! The pastry was too greasy and there was almost no sweets, cookies or cakes. No jam, marmalade or honey, either. The food was not refilled properly. The swimming pool is big but too warm, they don't cool it down. There are just two umbrellas and a couple of sunbeds next to the pool. The pool was not very clean and not maintained properly. Some electric wires were sticking out of the lights in the water, so dangerous! However, it's great for kids as there is a guard watching and the pool is open until late, 21:00 or 22:00. The staff are very polite and helpful. The hotel is beautiful, it has a great potential but management should be more vigilant about the maintanance.

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Property Information for Tourists

Highest PriceNZD 26,297
Lowest PriceNZD 56
Number of Reviews853,537
Total Properties148
Average Price (Weekdays)NZD 441
Average Price (Weekends)NZD 454