The Westin Sanya Haitang Bay Resort

everything perfect, from the location to the service. The staff is very professional, with a special thanks to Damon.

We spent our 10-day vacation at The Westin on Hainan Island. A very nice hotel with a great hotel complex. The hotel is beautifully located. The ocean and its great beach are just a few minutes' walk away, or you can also take the shuttle. The room was very spacious, very tidy, and clean. The breakfast was very good. The staff were all very friendly. Damon introduced himself to us upon arrival at the hotel. I was able to contact Damon at any time; no matter what questions or concerns I had, he took care of everything. Many thanks again to Damon. We had a wonderfully relaxing vacation at The Westin. Thank you very much.

Very pleasant stay, all staff are very friendly and helpful.

I recently had the pleasure of staying at Westin Sanya, and I can confidently say it exceeded all expectations. From the moment I walked through the doors, I was warmly welcomed and treated with genuine care and professionalism. The rooms were spotless, modern, and incredibly comfortable. Every detail, from the plush bedding to the ambient lighting, was thoughtfully designed to provide a relaxing experience. The amenities were top-notch, and the location made it easy to explore the city while still feeling like a peaceful retreat. But what truly made my stay unforgettable was the outstanding service—especially from Ella Chen and her team. They went above and beyond to ensure everything was perfect, offering personalized recommendations, quick assistance with any request, and always greeting me with a warm smile. Their dedication and hospitality truly stood out and made me feel right at home. She even arranged for my daughter’s birthday celebration and helped to ship back some stuff we left behind. In fact, the whole Westin team was very affable and it was a pleasure to be staying there. I highly recommend Westin Sanya to anyone looking for comfort, elegance, and impeccable service. I will definitely be returning on my next trip! Thank you again to the entire team—and especially Ella Chen—for making this such a memorable experience.

Our stay at the Westin Hotel was wonderful, special thanks especially to Lila, our room assistant. She promptly responded to all my inquiries and provided excellent recommendations for places to visit in Sanya. I’d also like to extend my gratitude to Calvin Han. He is super friendly and helpful, answered all my questions and even gave us suggestions on where to go with children. Definitely went above and beyond his role, providing exceptional service! Cuiye Yuan, our housekeeper, kept our room spotless every day & greeted us every morning. The entire staff was incredibly helpful. We will definitely return to the Westin Hotel in the near future. Thank you again for the yummy coconuts and fruit platters!

Very good location right next to the large duty free complex. Room was large and beautiful Hotel is very good value compared to other ones in the area. Recommend highly.