Guest User
June 26, 2025
I recently had the pleasure of staying at Westin Sanya, and I can confidently say it exceeded all expectations. From the moment I walked through the doors, I was warmly welcomed and treated with genuine care and professionalism.
The rooms were spotless, modern, and incredibly comfortable. Every detail, from the plush bedding to the ambient lighting, was thoughtfully designed to provide a relaxing experience. The amenities were top-notch, and the location made it easy to explore the city while still feeling like a peaceful retreat.
But what truly made my stay unforgettable was the outstanding service—especially from Ella Chen and her team. They went above and beyond to ensure everything was perfect, offering personalized recommendations, quick assistance with any request, and always greeting me with a warm smile. Their dedication and hospitality truly stood out and made me feel right at home. She even arranged for my daughter’s birthday celebration and helped to ship back some stuff we left behind. In fact, the whole Westin team was very affable and it was a pleasure to be staying there.
I highly recommend Westin Sanya to anyone looking for comfort, elegance, and impeccable service. I will definitely be returning on my next trip!
Thank you again to the entire team—and especially Ella Chen—for making this such a memorable experience.