Deluxe Garden Suite Resort Sanya Reviews

Clean pool , and the room was big and clean … definitely recommend..and they gave amazing customer service

Terrible hotel. The pool is closed from 11.30 to 4.30. We booked a mountain view room yet the only view we had was of a construction site. The door to the balcony wouldnt close so our room was full of mosquitos. We asked them three times to fix. They said they would but didnt. The sockets were falling out of the wall. First time we tried to get them to fix or change the room the answer was "all rooms are the same". Never apologized or tried to really help us. The lights on the door to ask for the room cleaning service dont work

The location is a bit far from the beach. The air conditioner is an old and located on the balcony, so you can easily hear a noise in the room when it works. The good thing that room was clean enough. Also, the room which I got didn’t have a good view outside.

A few unpleasant experiences that made me decide to ask for a refund for the last few days and take my business elsewhere. A few staff members seemed to have forgotten that you treat guests with respect and not like they are only giving you trouble. I informed the staff manager who dealt with the situation adequately. Hope there will be some reorganisations in the near future.

Room is very big and clean. Balcony is nice too. Customer service is very good.

Convenient transportation, there is a shopping mall next to it, it's quite good, not noisy at night, complete supporting facilities, cheap price. I will come again next time, it's ok, not bad, free parking.

The location is very good, the hotel is very cost-effective, the first choice for business travel. The breakfast is OK. At least the meal time is early. Other hotels basically open at 7 o'clock. It is more suitable for friends who go out early in the morning. It is worth recommending. I often travel on business. Zoey, the front desk, will answer any questions.

The location of the hotel is quite good. I just got off the plane. I only made a guide for food. I didn't look at accommodation. I was careless. But it's okay. I heard from a friend that a Jinmao Hotel near Sanya Bay is not bad. It is recommended to go to the Coconut Dream Corridor to watch the sunset when you have time. It is amazing. So I came here with a try attitude. It didn't fail. The hotel gives people a warm feeling. The front desk also took me to see the room. The price-performance ratio is quite high. I didn't believe it at first. The questions raised can basically be solved. Many nearby attractions and food are introduced. It is more complete than the guide I made before. Hahaha. This time I am very grateful to Xiao Luo for the reception. He is very patient.. And the hotel staff. I am very satisfied with this trip. Thank you. Must praise.

The sleep was very good, it was very quiet, the service was very good, the hotel bed was very comfortable, and there was afternoon tea. Although I only stayed for one day, it was still very good. If I come to Sanya next time, I will definitely choose this hotel again. I am very satisfied

It's a very nice hotel. The room is very large. It's in the city center. It's very convenient for shopping. Opposite the hotel is a newly opened shopping mall. It's not far from the sea. It's very convenient to travel. I stayed very comfortable. I'll stay here again next time I come to Sanya. Choose here, recommended☺️☺️☺️

The facilities are very complete, the room layout is reasonable, very suitable for leisure and vacation, the service is enthusiastic, and I am very satisfied with the hotel service and catering services. I will stay in this hotel next time I come to Sanya.

“The hotel is very good. The rooms are large and comfortable. They are clean and tidy. The facilities are complete and the stay is worry-free. The hotel is in a very good location, very close to the high-speed rail station. The bus station has direct buses to major scenic spots in Sanya. The transportation is very good. Convenient. The hotel staff are warm, considerate and attentive, making our stay a great experience.”

Overall, I was very satisfied. The room I chose had a great night view. If I needed help, I would communicate with the front desk and they would actively solve it. It was very convenient to order takeout and have it delivered to the hotel entrance. The staff also took good care of us and arranged a quiet room for us. They also carefully told us about the midnight snacks near the hotel, which was convenient.

This hotel has a convenient location, beautiful environment, complete facilities, considerate service, comfortable rooms, delicious food, and the overall experience is very good. The service of the hotel staff is warm and attentive. It's great. I will come again next time.