To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(7517)
Positive reviews(7370)
Reviews with photos/video(3550)
Delicious breakfast(841)
Nice sea view(798)
Great swimming pool(346)
Perfect for kids(308)
Close to beach(301)
Negative reviews(147)
Captainobvious
Classic Room
Stayed in Aug 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Enjoyed my stay here. The staff are very friendly and helpful. The breakfast is decent with a good variety of options available. The rooms are spacious with comfortable beds.
Response from Property: Dear Guest, Thank you for staying with us recently and for taking the time to share your comments. I am delighted to read that you had an enjoyable holiday in our resort. Please take good care and we are looking forward to welcoming you back next time. General Manager: Weifang
Ann
1King Classic Ocean View
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Our stay here was perfect in every way. The breakfasts and dinners are abundant, room immaculately clean, the staff helpful and friendly. Special thanks to our butler Dora who made our holiday unforgettable! The bay is a great place for swimming and snorkeling.
6/7
Response from Property: Dear Guest, Thank you for staying with us recently and for taking the time to share your comments. I am delighted to read that you had an enjoyable holiday in our resort. Please take good care and we are looking forward to welcoming you back next time. General Manager: Weifang
Sasa
1 King Classic Ocean View High Floor
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 12, 2024
**Perfect Stay at Intercontinental Sanya**
After many visits to Sanya, we chose the Intercontinental this time, and I was more than pleasantly surprised. The entire hotel environment, including the numerous pools, left an excellent impression. I especially want to highlight the outstanding service from Amanda and Belinda. They, along with the rest of the team, did everything to ensure we felt completely comfortable and relaxed.
The Intercontinental Sanya will definitely be our preferred hotel for future stays. Many thanks to the entire team for this wonderful experience – we’ll gladly return!
Response from Property: Dear Guest, Thank you for staying with us recently and for taking the time to share your comments. I am delighted to read that you had an enjoyable holiday in our resort. Please take good care and we are looking forward to welcoming you back next time. General Manager: Weifang
Graeme (高天乐Photographer)
2 Twin Classic Ocean View High Floor
Stayed in Jul 2024
Family
73 review
5.0/5
Outstanding
Posted on Jul 26, 2024
Super hotel with wonderful facilities, great room and delicious food. The hotel is modern with a great beach and swimming pool. Thank you so much to Cassie for helping us with the our stay and providing for our needs. She is so professional and helpful! I look forward to returning to this hotel very soon!
Response from Property: Dear, thank you very much for your wonderful review and constructive feedback! It was a pleasure having you with us, and we are pleased to hear you have had a fantastic experience with us. Thank you, and we hope to see you soon! General Manager: Weifang
Lizz88
2Twin Classic GardenVw OutdoorLivingArea
Stayed in Jul 2024
Family
15 review
5.0/5
Outstanding
Posted on Jul 22, 2024
What a beautiful hotel with immaculate gardens and incredible service. Amber at reception made sure that our stay was extra special. Highly recommended this hotel.
6/7
Response from Property: Dear, thank you very much for your wonderful review and constructive feedback! It was a pleasure having you with us, and we are pleased to hear you have had a fantastic experience with us. Thank you, and we hope to see you soon! General Manager: Weifang
Guest User
1King Classic Ocean View
Stayed in Jul 2024
Couples
2 review
4.7/5
Amazing
Posted on Jul 15, 2024
The location of the hotel is amazing. We booked the room with the ocean view and didn't regret about it. The size of the room, the cleaness, the view were amazing. Breakfasts were incredible too with a huge amount of Western and Chinese food.
The only 2 things whic we didn't like were that most of the staff don't speak English at all. And the second thing that our room was too far away from the elevator, we had to walk 200-250 meters. But I would recommend this hotel anyway.
Response from Property: Dear Guest, Thank you for staying with us recently and for taking the time to share your comments. I am delighted to read that you had an enjoyable holiday in our resort. Please take good care and we are looking forward to welcoming you back next time. General Manager: Weifang
Evgeniia
2 Twin Beds Classic
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 26, 2024
An excellent hotel located on the shore in a beautiful bay. The number of people on the beach is very small, which allows you to enjoy a relaxing swim in the sea. Good service, there are staff who speak English, which is very rare, there is also an employee at the reception who speaks Russian and helps resolve issues. The room is cleaned twice a day, they bring water, clean towels, make the bed, and carefully arrange all hygiene items. The breakfasts are excellent, good choice, variety of fruits and even delicious coffee. The children were delighted with the children's club, every day they asked to go there to play, where you can leave the child to play on their own (but from a certain age). Every day we went to Dadonghai Bay, a taxi cost 12-15 ¥, the ride took 5-8 minutes. I can confidently recommend the hotel, guests will definitely be satisfied.
6/7
Response from Property: Dear Guest, thank you very much for your wonderful review and constructive feedback! It was a pleasure having you with us, and we are pleased to hear you have had a fantastic experience with us. General Manager: Weifang
Guest User
2 Twin Beds Classic
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Excellent staying, greatly enjoyed the hotel service and hospitality. Clean bedding everyday, free drinks, clean water swimming pools, and an amazing beach.
Response from Property: Dear Guest, thank you very much for your wonderful review and constructive feedback! It was a pleasure having you with us, and we are pleased to hear you have had a fantastic experience with us. Thank you, and we hope to see you soon! General Manager: Weifang
Timoshina
2 Twin Beds Classic
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 26, 2024
The stay was nice. Special thanks go to Nancy Wang who was very helpful throughout!
Response from Property: Dear Guest, thank you very much for your wonderful review and constructive feedback! It was a pleasure having you with us, and we are pleased to hear you have had a fantastic experience with us. General Manager: Weifang
Jai daswani
Classic Room
Stayed in Aug 2024
Other
9 review
4.7/5
Amazing
Posted on Aug 30, 2024
It’s a really good property. Everything was perfect
Only thing I can say is they need to hire someone at the front desk who can speak fluent English.
Response from Property: Dear Guest, Thank you for staying with us recently and for taking the time to share your comments. I am delighted to read that you had an enjoyable holiday in our resort. Please take good care and we are looking forward to welcoming you back next time. General Manager: Weifang
Boyara89
1King Classic Ocean View
Stayed in Aug 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Aug 21, 2024
Good afternoon. Stayed in this hotel for 3 days. This hotel needs renovation. In general time spent well, especially I want to emphasize the employee Annie, very attentive, sensitive, beautiful girl. Always helps and prompts. Worries about the rest of the guests, for which a special thanks.
Response from Property: Dear Guest, Thank you for staying with us recently and for taking the time to share your comments. I am delighted to read that you had an enjoyable holiday in our resort. Please take good care and we are looking forward to welcoming you back next time. General Manager: Weifang
Guest User
1King Classic Ocean View
Stayed in Jan 2024
Couples
6 review
4.0/5
Very Good
Posted on Feb 10, 2024
The breakfast buffet was very good. The hotel was a little old and in need of repair but the service and staff was very good.
Response from Property: Dear Guest, thank you very much for your wonderful review and constructive feedback! It was a pleasure having you with us, and we are pleased to hear you have had a fantastic experience with us.Thank you, and we hope to see you soon!General Manager: Weifang LI
Guest User
Upgrade Classic
Stayed in Aug 2024
Couples
42 review
4.0/5
Very Good
Posted on Aug 21, 2024
The hotel is ok ok…the hotels beach is not good and the breakfast was disappointing
Response from Property: Dear Guest, Thank you very much for your kind feedback. I'm very glad to hear that you loved the food at our hotel. We greatly appreciate your kind understanding during this challenging period. We apologize for any inconvenience during your stay. I have shared with our team about your feedback, as we look for ways to continuously improve our service delivery.Please take good care and we are looking forward to welcoming you back next time. General Manager: Weifang
Schwer
Classic Room
Stayed in Apr 2024
Other
7 review
5.0/5
Outstanding
Posted on Apr 4, 2024
Nice hotel with fulfilling amenities
Response from Property: Dear Guest, thank you very much for your wonderful review and constructive feedback! It was a pleasure having you with us, and we are pleased to hear you have had a fantastic experience with us. Thank you, and we hope to see you soon! General Manager: Weifang
SmithHouse
1King1BdrmSte GardenVw OutdoorLivingArea
Stayed in Dec 2023
Family
10 review
4.7/5
Amazing
Posted on Dec 24, 2023
We loved staying here. Staff were attentive and friendly and we loved all of the facilities. Breakfast was the best we have had in a long time! The only reason we didn’t give a 5 for everything is because we are vegetarian and there wasn’t very much available in terms of food for us for lunch and dinner just carbs and not protein rich. A recommendation for the future would be to include more protein rich vegetarian options using quinoa, eggs, legumes or tofu.
Response from Property: Dear Guest , thank you very much for Choosing our InterContinental Sanya Resort. We are happy to know that you enjoyed your stay in our Resort and very much appreciated for your feedback. I also want to recommend the Beer Factory for you, the great BBQ plater and fresh beer will bright up your Sanya trip. Welcome to visit next time! Have a nice day! General Manager: Weifang LI