St. Regis Sanya Yalong Bay Resort

During my recent visit to The St. Regis Sanya, I was treated to an exceptional experience that surpassed all expectations. From the gracious service of Butler Carter to the luxurious villa accommodations and delectable dining options, every aspect of my stay was nothing short of extraordinary. Butler Carter's warm welcome and personalized tour of the hotel and room set the tone for a memorable stay. His round-the-clock availability and thoughtful gestures, such as arranging late check-out and a special memento, ensured that my experience was truly special. The efficiency and warmth of the front desk staff, particularly the friendly young lady, made check-in a breeze. Their prompt actions in preparing my villa ahead of time showcased a dedication to guest comfort and convenience. The St. Regis Sanya's villa rooms exuded elegance and comfort, providing a tranquil retreat. The delectable breakfast options further enhanced my stay, offering a culinary delight each morning. In conclusion, The St. Regis Sanya excels in every aspect of luxury hospitality, from personalized service to exquisite accommodations and dining. For a truly unforgettable retreat in Sanya, The St. Regis sets the standard for excellence. 在我最近的三亚瑞吉酒店之行中，我获得了超越所有期望的非凡体验。从卡特管家的亲切服务，到豪华的别墅住宿和美味可口的餐饮选择，我入住期间的方方面面都堪称完美。 卡特管家的热情接待以及对酒店和房间的个性化参观为这次难忘的入住奠定了基调。他全天候的服务和贴心的举动，如安排延迟退房和赠送特别纪念品，确保了我真正与众不同的入住体验。 前台工作人员，尤其是热情友好的年轻女士，高效热情的服务让入住手续变得轻而易举。他们迅速行动，提前为我准备好了别墅，这充分体现了他们为客人提供舒适和便利的服务。 三亚瑞吉酒店的别墅客房优雅舒适，为宾客提供了一个宁静的休憩之所。美味可口的早餐更让我流连忘返，每天早晨都能品尝到美味佳肴。 总之，从个性化服务到精致的住宿和餐饮，三亚瑞吉酒店在豪华款待的各个方面都表现出色。要想在三亚度过真正难忘的度假时光，瑞吉酒店树立了卓越的标准。

Amazing hotel with a great service! I will recommend the hotel to all my friends. The service and options were amazing and we had a very supportive butler, that helped us with all daily interests. The breakfast was full of Chinese and international options.

Janet is perfect and helpful, thank you so much, we had a great stay, we will come again 😊

The property is so outdated. We waited an hour to get our room as the room we paid to upgrade was doing repair work and we were not advised as we were waiting. The rooms and restaurant smell stale. The buffet breakfast was very average. The hotel has nothing to offer. We paid over 3000 yuan. Definitely not worth it. The only good point is the garden and lobby view.

This was my third time staying at the St. Regis. Eaton from check-in, was very friendly and informative about everything happening at the hotel. We traveled for a friend’s birthday so we booked the garden villa. We actually stayed in the exact same garden villa from a previous trip! Our garden villa was spacious and they provided us with a nice welcome snack and wine! Our butler Caroline, was very helpful throughout our entire stay and always made sure we had everything we needed. She was very kind and caring. Throughout the morning or day she would message to see if we needed anything or buggy service. She made sure our laundry was picked up and returned to us in a timely manner. She made sure we received a birthday cake! Our Ayi Parttime, was also very friendly and made sure to make special decorations for the birthday! Breakfast was very delicious with a wide variety of options and free flow champagne 🍾 David from Driftwood was very kind and helpful throughout our stay as well. Overall, the stay was very relaxing and I would stay again. Also, the Ocean and Sky Bar was a nice addition and provided a very relaxing environment to wind down at after a busy day at the pool! Chloe was very nice and made sure we had our drinks or anything we needed. Some things that need improving are: the garden pool villa has too many trees so there is not much exposure to the sun, the pool equipment (chairs and recliners) are out of date and need updating, the Ocean and Sky should have the band play later than 9pm on weekends (it was a great place to relax and chill with a drink but the live music stopped too soon). Besides that, I would recommend the St. Regis to anyone looking for a nice and relaxing holiday!

I had a wonderful time at St. Regis. From the moment we arrived Eton made us feel very welcome. He told us all about the hotel, the things we could do, and upgraded our room. Lucas was also extremely helpful. He made all of our reservations for us during our stay and made us feel that nothing was too much. Chloe at the Ocean and Sky Bar was also fantastic. The amenities were great, especially if relaxing is on your agenda. The pool was never too busy and there were also several spaces on the beach. Looking forward to returning!