Sanya Marriott Yalong Bay Resort & Spa

Sanya Marriott Yalong Bay Resort & Spa Reviews

Sanya Marriott Yalong Bay Resort & Spa

Yalong Bay National Tourist Resort, Sanya, ChinaView Hotel Details
Sanya Marriott Yalong Bay Resort & Spa
Sanya Marriott Yalong Bay Resort & SpaSanya Marriott Yalong Bay Resort & SpaSanya Marriott Yalong Bay Resort & Spa
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Sanya Marriott Yalong Bay Resort & Spa Guest Reviews

4.8/5
Excellent
8463 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(8463)
Positive reviews(8276)
Reviews with photos/video(3763)
Nice sea view(1296)
Perfect for kids(952)
Delicious breakfast(829)
Great swimming pool(537)
Close to beach(329)
Has play area for children(173)
Family activities available(173)
Negative reviews(187)
Guest User
Ocean View Room King
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 1, 2024
I think it's a very impressive and comfortable trip for me, the scene, the view, the food...everything is rather fabulous to both of us. must like it.
Response from Property: Thank you for your stay and for sharing your experience with us. We are delighted to hear that you were satisfied with our environment and services. We always strive to provide efficient service, clean surroundings, and delicious dining options to ensure that you have a memorable island getaway here. Once again, thank you for your support and patronage. We look forward to welcoming you back and providing you with even more wonderful experiences in the future!
Cai deRei
Grand Ocean View Room, King
Stayed in Apr 2024
Family
11 review
4.7/5
Amazing
Posted on Apr 4, 2024
Marriott Sanya Yalong Bay has been an exquisite host. We felt really welcome and supported. Big thanks to George who helped us to do the checkin to our flight home. Perfect beach, nice restaurants. So we had a wonderful time!
Response from Property: Thank you for choosing Sanya Marriott Yalong Bay Resort & Spa and sharing your comments with us. Again, thank you very much and we are looking forward to welcoming you back.
Onigiri
Scenic Room Double
Stayed in Jan 2024
Friends
19 review
4.7/5
Amazing
Posted on Apr 21, 2024
The hotel has a very big and beautiful pool for guests. Place is very accessible within the Yalong bay area and within walkable distance to good food at the nearby night market street. Overall a wonderful stay.
Response from Property: Thank you very much for sharing your recent stay experience, and I appreciate your recognition on our service and hotel location.
DannyTheBest
Deluxe Room King
Stayed in Jun 2024
Couples
33 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Amazing hotel gd service nice and warm here too really looking forward to seeing you all soon ❤️❤️ really enjoyed the stay n
Response from Property: Thank you for your stay and spending time to share your feelings with us.We are happy to hear your satisfaction about our location,facilities and extraordinary hospitality services.situated on the pristine white-sand beach, is the ideal choice for a relaxing tropical escape. Thank you once again and we look forword to welcoming you back to our resort in the future.
Tatiana
Scenic Room King
Stayed in Sep 2023
Couples
5 review
4.2/5
Very Good
Posted on Sep 22, 2023
The hotel is beautiful and our room was pretty big. But the thing that we still can’t understand is deposit. We stayed for 6 nights and deposit should have been 6000rmb. That’s insane. What if i stay for 20 nights???? I gave only 2000 coz my alipay was empty. And it takes time to change money coz i m a foreigner. Do smth with deposits!!!
6/8
Response from Property: Thank you for your stay and spending time to share your feelings with us.We are happy to hear your satisfaction about our location,facilities and extraordinary hospitality services.However,I can certainly see some areas where we failed like breakfast that did not meet your expectations.I sincerely apologize and we will diligently make every effort to improve these points you mentioned.Thank you once again and we look forword to welcoming you back to our resort in the future!
Sasa
Ocean View Room Double
Stayed in Jan 2024
Family
2 review
2.2/5
Posted on Jan 6, 2024
Overpriced. The service is ok. The breakfast is terrible. The room looks old even renovated. AC in rooms doesn’t works well and has bad smell. Even you change the room, Doesn’t help. I would not go again. There many better hotel and cheaper. Just the brand name doesn’t help here.
Response from Property: We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We take your comments seriously and will review them with our team to make necessary improvements. Your satisfaction is important to us, and we regret that we fell short of your expectations. We understand your concerns and will work towards addressing them to enhance the overall guest experience. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you again in the future with an improved experience.
MR. ALDAYEL
Deluxe Room King
Stayed in Jan 2024
Family
14 review
5.0/5
Outstanding
Posted on Jan 21, 2024
We had a wonderful stay at the hotel good services , location in front of beach 🏝️
Response from Property: Thank you for choosing Sanya Marriott Yalong Bay Resort & Spa and sharing your comments with us. Again, thank you very much and we are looking forward to welcoming you back.
Peter Wladimirov
Scenic Room Double
Stayed in Apr 2023
Booked for others
11 review
4.5/5
Great
Posted on Jul 17, 2023
Not bad hotel, but also not special. Good breakfast and dinner buffet, but also not outstanding. Typically for China - no swimming! :-(
Response from Property: Thank you for your feedback. We appreciate your evaluation of the hotel and dining experience. We strive to provide our guests with a satisfactory and enjoyable stay and dining experience. However, we apologize for the inconvenience caused by the inability to swim. For the safety of our guests, we do not recommend swimming when the waves are too strong. We are sorry that this aspect of your trip was unpleasant. We hope that the hotel's swimming pool can meet your satisfaction. If you have any other suggestions or concerns, please feel free to share them with us. We value your feedback and hope to have the opportunity to serve you better in the future.
Guest User
Deluxe Scenic Room Double
Stayed in Jul 2023
Family
2 review
5.0/5
Outstanding
Posted on Jul 10, 2023
nitis不错 设施:good 卫生:good 环境:good 服务:good
Cheng Li
Happy Holidays Family Room
Stayed in Aug 2023
Family
3 review
4.0/5
Very Good
Posted on Sep 5, 2023
Beachfront hotel great for family with kids. Kids enjoyed the kids indoor playground very much and the huge swimming pools.
Response from Property: Thank you so much for sharing your experience with us! We're thrilled to hear that your family had a fantastic time at our beachfront hotel. It warms our hearts to know that the kids had a blast in the indoor playground and the expansive swimming pools.Your feedback means a lot to us. If there are any more insights or suggestions you'd like to share to make your future stays even more enjoyable, please don't hesitate to reach out. We can't wait to welcome you and your family back for more memorable moments by the beach!
Alina Danylets
Deluxe Scenic Room King
Stayed in Aug 2023
Couples
9 review
5.0/5
Outstanding
Posted on Aug 14, 2023
I would like to express my gratitude to this hotel. It is the first hotel in Sanya that truly deserves a five-star rating. I want to give special thanks to the hardworking and friendly housekeepers for their exceptional dedication and assistance.
Response from Property: Thank you for your love and support for Marriott Hotels. We are delighted to see that you had a pleasant vacation at the hotel. We hope to have the opportunity to serve you again.
백색의딤
Scenic Room Double
Stayed in Jul 2023
Family
3 review
5.0/5
Outstanding
Posted on Jul 14, 2023
It was a nice trip to me. But the kids' pool is now under construction, so my children should not play there. Barbecue night in the restaurant was good, but we didn't know seafood barbecue was serviced in the outside of the restaurant. I figured out that after the day of my barbecue.
Response from Property: Thank you for sharing your feedback on your recent stay. We're glad to hear that you had an overall positive experience. However, we apologize for any inconvenience caused by the ongoing construction of the children's swimming pool. Guests are welcome to visit our currently open pool and enjoy our children's activities. We are continuously striving to improve our facilities for our guests, and we appreciate your understanding during this period. We're also delighted to hear that you enjoyed our buffet dining, available on the lawn from Saturday to Tuesday. We hope you have a satisfying trip, and we look forward to serving you again in the future.
Steph Carr
Deluxe Sea-view Double Room
Stayed in Jan 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on Feb 12, 2023
Loved this hotel! Room was fantastic, nice view of the sea and great bathtub. Resort is beautiful, pool is great and as it was cold I had the whole top tier of the pool to myself 2 days in a row. Breakfast was great, lots of options and I liked that they had staff show you to a seat so you didn’t have to spend ages looking for a spare seat. However, the rest of the food was downhill from here. I ate at their beachside restaurant and the steak sandwich was terrible, and the Oreo milkshake was literally just milk with Oreos mixed in. I also had a few things in room service; you can see the Parma ham pizza was very sad, and the tiramisu was inedible. I would suggest popping over to the Ritz for their restaurants, they’re much better. Also I saw reviews saying this hotel had a private beach- this is not true. It has private access to a public beach. The Marriot section of the beach looked beautiful, however, in the 1.5 hours I sat there I had 9 people come up to try and sell me things. Really annoying. Also the guy selling go kart rides kept spitting into the sand, which was disgusting. I couldn’t go back to the beach after that first day because the idea of walking on that barefoot made me feel sick. Spa was great, I had the best hot stone massage I’ve ever had. Overall I would suggest the hotel improves the quality of its food, and try and do something about the beach situation.
Response from Property: Hello, dear guest! Thank you for choosing to stay at Sanya Marriott Yalong Bay Resort & Spa and taking the time to tell us about your stay experience. The hotel is located on the 7-kilometer-long coastline of Yalong Bay, where the sea is clear and sandy, and the shadows of coconut palms are dancing. Next to our beach, let the sea breeze caress you, which is the best choice for your leisure and vacation. The hotel will complete the new design and decoration of the lobby and guest rooms in 2020. We welcome you to discover, explore and check in together when you come back next time. Sincerely look forward to your coming again, I wish you a happy life and all the best!
Greg - 格格
Deluxe Room King
Stayed in Dec 2022
Solo travelers
17 review
5.0/5
Outstanding
Posted on Dec 14, 2022
Wonderful. Had a great stay, very relaxing and chill atmosphere. It wasn’t super crowded. Beach access is incredible and there are a ton of beautiful spaces whether you are on the beach or the resort grounds. There are tons of activities and amenities, and the room was fantastic. Cleaned and restocked with water daily. Food and service were both excellent. Do yourself a favor and check out the spa for a variety of relaxing options. Love it here, will book again.
6/11
Response from Property: Thank you for your stay and spending time to share your feelings with us.We are happy to hear your satisfaction about our location,facilities and extraordinary hospitality services.situated on the pristine white-sand beach, is the ideal choice for a relaxing tropical escape. Thank you once again and we look forword to welcoming you back to our resort in the future.
Guest User
Deluxe Room King
Stayed in Oct 2023
Solo travelers
1 review
4.5/5
Great
Posted on Oct 25, 2023
The location is brilliant and the surrounding gardens are tranquil.
Response from Property: Thank you for your stay and spending time to share your feelings with us.We are happy to hear your satisfaction about our location,facilities and extraordinary hospitality services.situated on the pristine white-sand beach, is the ideal choice for a relaxing tropical escape. Thank you once again and we look forword to welcoming you back to our resort in the future.