Anonymous User
November 11, 2024
Don't ask, don't tell, the second-tier sea view room, the breakfast that is different every day, it feels like several days are the same, and the female receptionist wearing glasses at the front desk makes me feel helpless. I feel like I have never smiled, or maybe I can't!
In stark contrast, the security guard at the door always greeted us enthusiastically, asked about our needs, and introduced us to delicious and fun places in the surrounding area. When we went out to take a taxi, the driver could not find the lobby. There were many of us and there were elderly people. I jogged all the way to the outside of the hotel and brought the car back to the entrance of the lobby 👍. There was also a cleaning lady who delivered things. She responded immediately to any needs. There was also a huge gap among front-line staff.
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