Shangri-La Sanya

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Shangri-La Sanya

Name: Shangri-La Sanya
Address: No. 88 Haitang North Road, Haitang District, Sanya, Hainan 572000, China, No. 88 Haitang North Road, Sanya, 572000, China
Price range: From US$124
Rating: 4.6

No. 5 of Family Hotels in Hainan

No. 88 Haitang North Road, Haitang District, Sanya, Hainan 572000, China

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Last booked 5 hrs ago

Highlights

Airport pick-up available

Lots to do

Varied breakfast

Free parking

Ideal location

Amenities

Outdoor swimming poolFree

Spa

Fitness Room

Private parkingFree

Priority airport pick-up

Bar

5 Restaurants

Café

All amenities

Property Description

Located in Haitang Bay, Shangri-La’s Sanya Resort & Spa, Hainan is close to Atlantis Water World, providing easy access to Sanya’s major scenic spots. There are 496 spacious guestrooms and suites, as well as 8 pool villas featuring a private balcony with surrounding natural landscape.Various leisure and recreation facilities are aimed at meeting the different personalised needs of guests in addition to activities such as archery, pets castel, helicopter rides, beach volleyball and other popular activities. The Mini Loohoo Club is specially designed for children under the age of five, with soft climbing cushions and a beautiful carousel; Loohoo Club offers customised DIY courses. The adventure Zone, with three giant slides and rope ladders of different shapes, an outdoor waterpark with many facilities and three outdoor swimming pools (including two constant temperature swimming pools), the Fun Zone with table football, billiards and electronic darts, as well as F1 racing is also designed as an adolescent and adult playground; The Cool Zone is equipped with a fitness centre table, table tennis, badminton, mahjong, chess and cards, and a variety of carnival games; CHI Spa features "Qi Balance" treatments and Chinese massages.Four different styles of restaurants provide guests with various taste experiences: the all-day dining ChuyiWutai Restaurant has a special children's buffet counter; The Chinese restaurant focuses on Huaiyang flavours and the Hainan fresh seafood restaurant, S.E.A Restaurant, focuses on Southeast Asian cuisine; while Kon Tiki serves dishes with Polynesian and Hawaiian themed delicacies.

9.3/10

Very Good

So beautiful land… thank you #Shangrilateam

All 20,081 reviews

Surroundings

Airport: Sanya Phoenix International Airport

(42.0 km)

Train: Yalong Bay Railway Station

(21.0 km)

Train: Sanya Railway Station

(36.0 km)

Landmarks: Sanya Atlantis C Show

(300m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Family Connecting Room

1 King bed and 2 Single bed

108-139m² | Floor: 1-2

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Paul Frank Themed Room

1 King bed

64m² | Floor: 6

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Horizon Club Twin Room

2 Single bed

58-77m² | Floor: 2-6

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Premier Sea View Twin

2 Single bed

54-69m² | Floor: 5-7

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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1 King bed and 1 Sofa bed

54-64m² | Floor: 5

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Horizon Sea View Twin

2 Single bed

58-77m² | Floor: 4-7

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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2 Bedroom Pool Villa

Bedroom 1:1 King bed ● Bedroom 2:2 Single bed

302m² | Floor: 1-2

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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B.duck Theme Room

1 King bed

64m² | Floor: 5

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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2 Single bed

54-64m² | Floor: 5

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Premier Sea View King Room

1 King bed

54-70m² | Floor: 5-7

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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1 King bed

54-64m² | Floor: 2-3

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Room Details

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Dragon themed d eluxe Family Connecting Room

1 King bed and 2 Single bed

108-139m² | Floor: 2-4

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

Check Availability

Horizon Club King Room

1 King bed

58-77m² | Floor: 2-6

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

Check Availability

Deluxe Seaside Garden View King

1 King bed

54-70m² | Floor: 3-4

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Guest Reviews

9.3/10

Very Good

20,081 reviews

29 guests in a row gave their stay a positive rating.

Cleanliness9.4
Amenities9.2
Location9.4
Service9.2

Average for similar properties in Sanya

Most Mentioned

Review summary

Food and Dining: The breakfast buffet was highly rated for its variety and quality, with special mention of fresh juices and regional specialties like Hong Kong-style dishes. All-day dining options were appreciated, especially by families traveling with children.(based on 2,675 reviews)

M‍3‍9‍0‍7‍8‍7‍*‍*‍*‍*

November 14, 2025

下車就有人來拿行李，不錯，但是辦入住太慢啦，一個人就要辦好久，不過我們十二點去就能住到房，這點很滿意了。一進房間黴味有點重，反映之後拿來了除濕器和空氣凈化器，服務很好。泳池和水上樂園都是恆温的，很舒服，而且能聞到有消毒過，水上大滑梯好好玩，泳池旁邊也有救生員，救生員很認真，能聽到經常吹哨子。但是游泳圈太少啦，經常出現被借沒了的情況。管家nicole很負責，事事有迴應，而且回答得很快，完成得也很好。點贊👍 晚上的遊園會也很有意思，火舞秀和小丑表演小孩子很喜歡，但是烤羊肉串太慢了，要排隊很久。有位扎頭髮的男服務員態度很好！酒店親子活動做得很不錯，小孩子的洗漱用品也齊全，loohoo樂園孩子也很喜歡，玩大滑梯被擦破皮了，前台的車小姐很温柔幫我擦碘伏。户外探險地帶有個小哥很不錯，帶孩子帶得很好，孩子稱他為“好兄弟”！餐食：早餐很豐富，我們都是在主樓吃的，雖然人很多但調動特別好，不會等很久，補餐也很快，各種口味都可以滿足。豪華閣的歡樂時光我覺得也不錯，能吃飽，味道也可以！服務：最讓人滿意的是服務了！有什麼需求都可以送到房間門口，很多需求都能滿足！而且每位服務員態度都很好，面帶微笑很積極解決，帽子弄丟了也是及時幫我收好，一打電話就找到了，還送到了房間。衣服掉到樓下陽台也很積極地想辦法，很快就撿上來了。之前在網上看了很多差評，很忐忑，但是自己親自住下來感覺很好！非常值得這個價格！是一次很愉快的體驗！

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Mantoudafanshu🍠

November 16, 2025

很不錯的體驗，園區有兩三個大泳池，還有巨大的小童樂園，房間也不錯，整體環境有點空。園區裏面有電瓶車免費接送，還有歡迎水果和首日免費的迷你吧，早餐種類很多，味道也很不錯，這個絕對好評。管家Nicole服務也貼心，酒店門口接待人員非常有禮貌，而且很主動幫助。缺點是好多團客，大廳有點雜亂。酒店到海灘的台階壞了還沒修好，衹能從旁邊比較陡的沙坡走下去。

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M‍3‍6‍3‍0‍8‍*‍*‍*‍*

November 19, 2025

之前在三亞住過很多酒店，香格里拉這家真的很讓人失望。比不上之前住過的文華東方，亞特蘭蒂斯，甚至比不過國光這種價位的酒店。前台辦理入住非常不熟練，很混亂。入住辦理等了很久，一片混亂…套餐裏包含的遊戲幣，不問不會主動給，去問的時候一開始説沒有，查了半天才查到。要東西打完電話沒有40分鐘東西送不過來。房間送餐會比直接去餐廳吃還便宜。房間裏的水是冰露，實在太差了。在攜程訂的酒店沒有管家提前聯繫也是第一次…… 好的地方是公區大草坪還是很美的，送行李的小哥，打掃房間的阿姨都還很不錯！

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M‍1‍1‍3‍7‍0‍*‍*‍*‍*

November 19, 2025

預訂的豪華閣大床房，管家tom非常貼心，提前為我們安排好房間，並做了升級，梳化床也提前安排好了，入住了三晚，期間有什麼需求找管家很快就解決了。全程都很滿意。遊園會的自助燒烤晚餐味道很不錯，公區也很漂亮。豪華閣的歡樂時光雖然味道一般，但是吃飽沒問題，在酒店解決吃飯還是很安逸的，避免帶着小朋友奔波。吃了酒店椰子雞味道也很不錯。再次感謝管家，讓我們一家度過了愉快的三天，下次還來住香格里拉。

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M‍2‍9‍1‍9‍4‍*‍*‍*‍*

November 18, 2025

此次三亞海棠灣之行，最幸運的莫過於遇到Daria Su，她的專業與貼心，讓香格里拉的五星品質變得更有温度！從入住前的溝通開始，Daria就展現了極致的細緻——提前瞭解我們是親子出行，不僅主動推薦了LooHoo叢林主題房和小童水上樂園的開放時間，還貼心提醒沙灘尋寶、萌寵互動等親子活動的預約技巧，讓我們落地即能無縫銜接歡樂行程。辦理入住時，她高效完成手續，Daria Su的服務，讓這場度假有了超越期待的幸福感。她用專業的素養、敏鋭的觀察力和發自內心的熱情，詮釋了“殷勤好客”的真諦。如果再去三亞，一定還選香格里拉，更要再次感謝Daria的貼心照料，也真心推薦給每一位計劃出行的朋友！

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M‍2‍7‍8‍3‍7‍5‍*‍*‍*‍*

November 17, 2025

非常滿意，此次環半島旅行，住了4個酒店，這個是性價比和體驗最好的。酒店雖然是16年建的，有些年頭，但是設施各方面維護的非常好，很乾凈。恆温泳池、親子樂園、晚上的火秀表演，孩子玩兒的非常盡興！ Krystal駱思藝服務非常好，所有需求都及時滿足。因為對氣味非常敏感，尤其是海邊潮濕，擔心黴味，Krystal提前安排了除濕機，後又增加了一台空氣凈化器，住的很舒服。每天非常貼心的詢問需求，提前安排妥當，住的很踏實。也表揚下禮賓部的Daniel，服務人員送行李時把行李箱弄壞了，Daniel第一時間介入，及時承擔責任，表達了歉意。想辦法快速修復了行李箱，完全沒有影響使用，優秀的客户服務就是解決問題照顧感受。豪華閣行政禮遇超讚，推薦哦

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1‍5‍2‍0‍2‍8‍4‍*‍*‍*‍*

November 15, 2025

這次帶家人入住，體驗到了傳説中“賓至如歸”的頂配服務。出行前，管家Daria Su 就細緻確認了我們的行程與偏好。真正的感動在細節裏：管家Daria Su 提前安排佈置好梳化床🛏️；甚至在得知是我和老公10週年結婚紀念日後，悄然送上了精心房間裝飾與蛋糕🍰。在這裏，服務不是程式化的問候，而是一種“隱形的守護”。你幾乎感覺不到他們的存在，但所有需求總能在你想到之前就被悄然滿足。這種被深深理解和照顧的感覺，讓整個旅程都沉浸在一片温暖與安心之中。如果來三亞，香格里拉真是不錯的選擇，特別是帶小朋友~

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l‍u‍t‍i‍n‍g‍4‍1‍6

November 15, 2025

咖啡配輕食的午後，是慢下來的鬆弛感🌿 沙地裏冒出來的紫花，把荒蕪開成了浪漫💜 浪拍沙岸的陰天，風裡裹着大海的呼吸🌊 夜宴的煙火氣裏，烤串與甜玉米在暖燈下發亮✨ 壽司台的琳琅滿目，是舌尖會愛上的治癒色系🍣 椰林草坪上的腳步，把時光踩成了温柔的形狀🌴

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Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: after 15:00

Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted

Guests from all countries/regions are welcome at this property

Child policies

Children of all ages are welcome at this property.

Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cots and Extra Beds

For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Fees for extra beds and cribs are not included in the total and must be paid at the hotel.

Age	Fee
Children 2 years old and under	Extra cot: Free

Breakfast

CuisineWestern

StyleBuffet

Opening hours[Mon - Sun] 07:00-10:30 Open

Age	Fee
Children 11 years old and under	Free
Children 12–17 years old	CNY 198.00 (approx. US$27.99) per person
Adult	Buffet:CNY 198.00 (approx. US$27.99) per person

Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy

DepositDeposit required

Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 1,500.00 (approx. US$212.04) per night.

Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services

Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets

Pets are not allowed

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the hotel

Cash

Property Description

Opened: 2014
Renovated: 2016
Number of Rooms: 496

Phone:+86-898-88758888

Email:salesmarketing.slhn@shangri-la.com

Frequently Asked Questions

What are the check-in and check-out times at Shangri-La Sanya?

Check-in at Shangri-La Sanya is from 15:00 and check-out is by 12:00.

Does Shangri-La Sanya have a swimming pool?

Yes, Shangri-La Sanya has a pool.

Are pets allowed at Shangri-La Sanya?

No, pets are not allowed at Shangri-La Sanya.

Does Shangri-La Sanya provide breakfast?

Yes, guests at Shangri-La Sanya can enjoy breakfast during their stay. Breakfast option(s): Western.

How much does it cost to stay at Shangri-La Sanya?

Prices at Shangri-La Sanya may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to Shangri-La Sanya?

The nearest airport is Sanya Phoenix International Airport, just about 49 mins from hotel by car (42.0 km) away.

What is the cancellation policy for Shangri-La Sanya?

The cancellation policy for Shangri-La Sanya depends on the room type and booking terms.

About This Property

Nearest Airport	Sanya Airport
Distance to Airport	41.95KM
Nearest Train Station	Yalong Bay Railway Station
Distance to Train Station	21.03KM
Average Price From	USD304
Hotel Star Rating	5