Guest User
January 19, 2025
The room looked nice from the pictures on Ctrip, and was actually quite new, but everything else was unsightly.
1. The entrance of the hotel is in a small community, then in a unit building, and there is a reception desk that doesn't look like a reception desk.
2. No service at all. The staff sits on the chair and looks up to talk to you.
3. The room was not in good condition when I checked in, which was understandable. The luggage was stored directly behind the so-called front desk (a cabinet was full of express and some sundries), and there was no need to check in. I had to take a photo.
4. After checking in, the room was 3602. It looked like it had just been renovated and was very new. There was also cleansing milk on the washstand in the new room.
5. There were no slippers in the room, not even disposable ones. I wanted to call the front desk to get them, but found that there was no phone in the room.
6. I had to go downstairs to find the front desk, and they actually said, "Didn't I give you slippers?" After rummaging through the cabinet behind the front desk, he took out a pair of disposable slippers.
7. The soundproofing is not good, but someone did ring the doorbell in the middle of the night. After midnight but before one, there was a clear doorbell sound. Later, I heard a door closing sound, which might be from another room, but the doorbell was in my room as shown in the picture. And I found that the room door could not be locked from the inside.
Construction work had already started on other floors very early in the morning.
8. This morning when I checked out, I finally understood why the front desk staff asked me if I wanted to have breakfast when I checked in. I said I wanted to have breakfast, but it wasn't included, so why did you ask if I wanted breakfast?
I went to the restaurant this morning and discovered that this was the first time in my life that the nearly 500 yuan room rate including breakfast did not have a single hot dish. There was a plate of pickled mustard, a plate of black fungus and cucumber cold dish, some corn, and the hot dish pot was empty. I ate two pieces of corn, and then I went back to the room and took the breakfast that the front desk had packed for me in the morning, otherwise I would have let my stomach down.
9. When checking out, the front desk staff was still sitting on the chair, looking at you with disdain, so I checked out quietly.
10. I don’t know why Ctrip would include such a hotel, and why the room fee is so high (the standard price is over 1,000, but 497 after various discounts for so-called level members).
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