Anonymous User
April 23, 2024
There was water on the floor when we entered and we almost fell. The boss said it was the first time he encountered this kind of situation. Half an hour later, the air conditioner broke down and all three rooms' air conditioners tripped. The boss asked us to hold on, but we couldn't insist on changing to a smaller room later. , but he was unwilling to refund the price difference, and he was very rude. He kept emphasizing that the difference was only twenty or thirty. He lowered the price to attract traffic, but this was the off-season, and no one came to attract traffic. And if he said that, you should put the next one Retreat. Later, I called Ctrip customer service to complain. Ctrip customer service gave good reviews and strongly recommended not to stay.
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