Jutlandia Family Resort

This was great family holiday. We asked for two apartments next to each other and we got ground floor next to the pool and was great for us. The children loved the pool and splash park would spend the whole day their. They loved the entertainment during the day and night Leo was great with them. The rooms were clean and we were little crowded in one bedroom definitely book two bedroom next time. The staff were very helpful even upon arrival. Their was plenty of choice of food and everyone found something they liked. We will definitely be back.

We had a fantastic time. The all inclusive was great . Food was lovely and plenty of variety. brilliant place for the kids with lots of entertainment in the evening. All staff was very welcoming and friendly. Will definitely revisit. Location was great. 3 minutes walk to the beach and bars

Lovely stay. Travelled with my husband and 2 children (aged 9 and 3). It's a bit tired around the edges. Definitely 3 star - clean and friendly staff. Entertainment is a one man band really and although lovely and works hard. I think it could do with a team with a bit more to do. Maybe a bit of music around the poo also. My 3 year old loved the splash pad and slides. They were a bit too small for my 9 year old. Pool opened at 10am which I felt was a bit late. We stayed self catering and ate out for dinner every night. Hotel is a short walk away from the beach and restaurants. Lunch around the pool was very reasonable priced and well cooked. Loved paying the 1 euro deposit for plastic cups. Euro is refunded on return of the cup. This meant that around the pool area was clean and tidy. It was a lovely week away with the family and it's somewhere that we would return to one day.

Booked this as a last minute holiday as was a lot cheaper than going to our usual summer destination in the Canary Islands and we fancied a last minute getaway before Christmas! Wish a had saved my money one word comes to mind ROUGH! Dirty minging hotel full of parents on the pish letting their kids run around doing as they please! pictures are false advertising dirty walls, stained floors than don’t get sweeped or mopped full time here! If looking to come to Santa ponsa and don’t want a holiday like butlins stay at another hotel

We stayed here October 2024. Jet2 advertised it as a 3 star plus hotel. I'd say it's 3 star only and it's mostly the pools that keep it 3 not 2. The hotel looks great in photos but is quite run down. The rooms are small and very worn. The towels are worn and a few had holes in. Sheets were clean but stained. The cleaners are lovely and friendly and literally work all day changing and cleaning rooms. But I've never stayed in a hotel where the maid service only makes beds and folds towels. No sweeping floors or cleaning bathroom. The shelves where we unpacked our clothes into were dusty at the back. Pools are great. Again a bit worn but great size and the splash area and slides great for kids. Again the slide pool is in need of repair. The snack bar has nice food but you need to pay a deposit for cups and sometimes they could only take cash if card machine broken. Having to remember to carry change for drinks when you're all inclusive is frustrating. I get the system is to avoid cups being left but there has to be a better way. If you're All inclusive, breakfast,lunch and dinner is served across the road at different hotel. This is fine as it's not a significant inconvenience. But there aren't really enough seats or selection of food to support two hotels. It got quite busy at times even in low season. I can't imagine the mayhem in July/August. The food is the smallest selection I've ever seen in an All Inclusive. And not great if you/your kids have allergies. There are bowls of nuts next to the yogurt/ice cream and lots of spoon sharing going on. The food is inconsistently labelled with allergens. We ate breakfast every day but had alot of lunch and dinner out which really adds up when you've already paid alot of money for all inclusive. The hotel staff are friendly and the pools are great for kids. But I'd say this is barely a 3 star hotel and definitely not one I'd return to. I'd advise against all inclusive unless you drink alot as the food isn't worth it. Location wise it's great. 5 minutes walk to town/beach/shops but far enough that it's quiet.