Mercure Hotels in Santa Marta

Facilities are brand new and food was incredible! Staff was very friendly and most of the time was there to help. However one thing I got really disappointed on was the cocktails. I’m not a beer drinker so I rather went for margaritas or piña colada. None of the cocktails I ordered tasted like alcohol for such a high price. I’d go back!

The stay was a wonderful one, thank you for the super-compliced service care, the perfect cleaning and always ready to satisfy the aesthetic image. The food was of high quality, at a very fair price for what was received, the menu is varied, but they suddenly missed to extend a little more options, but that's right, all the dishes are a delicious, until it comes with gourmet stomach You will be happy. A Maestro hotel in the care, ideal for family stays, and very nice facilities, the only thing needed in the hotel is a broader portfolio of social areas, such as Jacuzzi or Turko, from the rest: Deserved to be a 4-star hotel, overcoming all the spectaculars! We'll be back until next!

The hotel is ok but nothing special, a bit over price for the infrastructure, the breakfast is basic with bad coffee, also the gym is not good. 2.5 points out of 5 points.

The hotel is very well maintained and clean with amazing pools and a clean beach with good security. The apartment we had had an amazing view of the sea and open air balcony to enjoy. The bed was comfortable, however, the pillows were too flat and very uncomfortable. We had an issue with the toilet leaking continuously, but we understand they resolved this upon reporting it. It's a bit strange that they charge for dish soap and a sponge to clean the kitchen utensils as well as water, however, in the end we didn't need to use either of these as there is a supermarket nearby where we bought these essentials for cheaper. It would be nice to see a few more trees and greenery around the pools to offer some more shade and cool down the pools a bit. They seemed to have daily activities around the main pool, however, we never received clear information about these. The same applies for other activities that we saw, for example, dance classes. The restaurants really were the biggest let down. Really low quality food that just didn't match with the nice surroundings. For instance, the hamburger was a cheap processed one that tasted like cardboard and their Pad Thai was really not at all Pad Thai but a spaghetti mixed with sweet and sour. The best option though was the buffet breakfast where they did have a wide variety of options that changed slightly daily. The sea by the hotel is apparently cleaned frequently and it has to be said this was noticeable. Also a plus here was that there was a lifeguard on the beach taking care of everyone's safety, something very rarely seen in Colombia! Overall, we enjoyed our stay and are very grateful to have had the opportunity to spend a couple of nights here, however it is unlikely that we will return unless the price dramatically reduces, along with the quality of the restaurants.

The hotel is the second time I visited and enjoyed it so much that I wrote again on TripAdvisor. The beach is quiet, but local salesmen are quite good and varied for all tastes. The facilities are generally in good condition, I hope to come back soon.

Our room was big and very clean. The bed was duper comfortable also clean. Service was just spectacular- we arrived past check in time and still had a lovely and welcoming reception. We stayed there before we went on the 4 day trek for the Lost City and they were so lovely to accept to store out bags there at no cost. Breakfast is nice, there's a few options from veggie to meaty. Location is also very good, close to markets and less than 10 minutes wlak to city centre, and still remarkably quiet. I'd recommend!

When you stay at Camali Hotel in Santa Marta, you'll be near the beach, within a 5-minute drive of Eduardo Santos Stadium and Town Hall. This hotel is 6.1 mi (9.8 km) from Tayrona National Natural Park and 4.2 mi (6.7 km) from Rodadero Beach.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 10:30 AM.Featured amenities include a business center, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 18 air-conditioned guestrooms. Your room comes with a pillowtop bed. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

We arrived after a flight from Bogota. The check in was fast. The room was basic, and on the small side. I went to take a shower and there was no hot water. I called to the front desk, and was told it was being repaired. and would be fixed in about 10 minutes. In the morning there was still no hot water. At 10 the next morning, I received a call that the water was fixed. Now I understand that things break, but don't appease me by saying it will be fixed in 10 minutes when you know it will not.

What an amazing experience!! This is 5 stars the whole way! Let me begin with countering all the 1-star reviews. If you need WiFi, a working TV and hot showers 24/7, this is the NOT the place for you! If you would like an amazing adventure in the Colombian jungle, with the comforts of cold cocktails, a nice bed, wonderful food and gorgeous beaches, this IS the place for you! Each and every one of the staff were super friendly and accommodating. Everyone person at the Ecohab went above and beyond each and every day. The restaurant was first-class all the way. Food was amazing! We were there for Christmas Eve dinner. It was fantastic! The decor and food were out of this world! The beach is right there and so relaxing. They even have chairs, tables and umbrellas for each Ecohab. Finally, the Spa is awesome. The massage was perfect! I HIGHLY recommend the Ecohabs!