Guest User
November 18, 2022
A hotel that seemed like heaven but it is a real hell. I rented a Luxury Double Room, -the most expensive in the hotel- to find out that the TV did not work, the safety deposit box had to be reset, the windows had water leaks, the phone was inoperative, the wi-fi worked intermittently, there was no hot water, and to top it off when I tried to adjusted I, almost got electrocuted. I had to walk to my room through an old road with holes and puddles of water The food at the restaurant was mediocre. The staff seemed annoyed at my requests. NO apologies were offered by anyone! My son had a room next to mine that was flooded by rain water literally. Never again!!! I promise.