Guest User
June 11, 2023
The hotel was quite nice, although not as good as expected. I also stayed 2 nights in another hotel nearby, which had better facilities for the same price and staff that was super accommodating. Based on the pictures when booking, I had expected a room with a proper desk and chair because I was travelling for work, however the chair was no longer there. Instead I used my laptop while seated at a small round table which was quite uncomfortable. Lighting at night inside was not really sufficient. The view from the room was onto the breakfast area and vv. There was no cup or glass in the room, and no toiletries (e.g. shampoo/conditioner) beyond soap. The door of the room can't be locked very well – I think anyone could just push it open. The hotel has 3 breakfast options, all which came with several things I can’t eat due to health reasons. I explained this and asked (in Spanish) if instead I could just have eggs and cheese while skipping the rest of the breakfast, but the staff member serving me insisted several times this was not possible. It had to be one of the exact breakfast options which meant eggs OR cheese. I found this very inflexible and not customer friendly. She wasn't more friendly upon check-out either