Name: Silken Atlántida Santa Cruz
Address: Av. Tres de Mayo, 3, Santa Cruz de Tenerife, Canary Islands, 38005, Spain, Av. Tres de Mayo, 3, Overseas, Spain
Rating: 4.5

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Todo muy bien ! Excelente servicio! Todo muy limpio y agradable

Everything was great! Excellent service! Everything was very clean and pleasant.

El sitio está bien ubicado ,pero la limpieza es un poco deficiente la vd

The site is well located, but the cleanliness is a bit poor.

住在北部去南部平均開車需要40分鐘～1個小時左右.
周邊設施完善有大型的商場還有超市非常方便. 
卧室算是可以接受就是地面看上去比較舊但是踩個拖鞋就好. 有浴缸這個我表示非常好評. 停車在旅館的停車場是一天15不過如果不想付也可以在馬路上找一個車位就是比較麻煩. 還有旅館的停車場非常非常非常難找建議提前聯繫讓工作人員給你們發一個照片

It takes an average of 40 minutes to 1 hour to drive from the north to the south.
The surrounding facilities are complete, with large shopping malls and supermarkets, which are very convenient.
The bedroom is acceptable, but the floor looks old, but it is fine with slippers. There is a bathtub, which I highly recommend. Parking in the hotel parking lot is 15 per day, but if you don't want to pay, you can also find a parking space on the road, but it is more troublesome. Also, the hotel parking lot is very, very, very hard to find. It is recommended to contact the staff in advance and send you a photo

Muy buenas isntalaciones la cama magnifica y la habitacin bastante amplia.

Very good facilities, magnificent bed and quite spacious room.

Excelente y en una zona muy cómoda y bonita para visitar Santa Cruz.

Excellent and in a very comfortable and beautiful area to visit Santa Cruz.

還不錯，就是有的時候房間比較緊張

Not bad, but sometimes the room is a bit tight

Sauna

Restaurant

24-hour front desk

Luggage storage

Wi-Fi

Breakfast

Non-smoking room

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Silken Club Junior Suite 2 Single bed

Double Room

Deluxe Room

Silken Club Room

Junior Suite

Comfort Room 2 Single bed

We had high hopes for our stay at the Silken Atlantida Santa Cruz based on the reviews however we was left very disappointed.   The pro’s is that the hotel is in a good location, a quick 5 minute walk from the bus station and there is good shopping around and nice eateries. The bed was comfortable. Breakfast was really good with a great buffet selection.  The con’s - overall this hotel is poor value for money the rooms are average size for a city centre, we paid extra for the ‘executive’ lounge. We have been lucky enough to have experienced executive lounges in many hotels around the world and this executive lounge is the worst! It’s just on tap coffee ( you have to take your own cups that are supplied in your room) with fruit ( well just apples) and ‘pastries’ (pre packaged tiny single muffins and single pre packed biscuits ) there isn’t even any fresh milk. In a usual executive lounge you are proved with unlimited snacks and soft drinks through out the day with unlimited canapés and alcoholic drinks early evening for an allotted time slot. You really need to rename what you are offering as it is definitely not an executive lounge. The air conditioning in the room was non existent, the room was uncomfortably warm despite having the air conditioner on ‘full’, the lobby areas around the hotel was colder than our room. The room really lacked any little extras, there wasn’t even any glasses in the room just paper cups never mind any complimentary water, tissues, or extra pillows again in the booking we was told we had a pillow menu?!?! In the bathroom there was no light over the shower and the wall made it difficult to get in and out of the shower. The shower gel was to the end of the bath away from the taps I assume to make it easier for house keeping to refill but there was no non slip *****s so anyone with a disability or who is unstable on their feet could be liable to slip.   Seriously I’d give this hotel 3 stars at best mainly for the location but it certainly isn’t a 4 start and in my opinion it really wasn’t worth the €113 we paid. 

The hotel sits on a busy road junction within sight of the sea from the upper floors. The glass lifts face the  road and give a great view of the hills and the nearby sea. The lobby area is welcoming  with friendly staff and our room on the first floor is in fact on the third as you realise when taking the stairs. Meeting rooms accessible by stairs only are between reception and the first floor. The ninth floor has a small roof terrace, a small gymn  with one bike, one treadmill, one cross trainer, one bench,  2 saunas and one operating jacuzzi. The restaurant is modern and sp****. Breakfast offers a wide choice of good quality food including smoked salmon, cheeses, fruits, fresh bread, cereals, yoghurt etc. We asked for a kettle for the room  and got just that. Got plastic coffee cups from the restaurant & used a complimentary toothbrush to fish out our teabags.  The hotel is well placed for shopping, 5 minutes walk from the upmarket El Corte Ingles department store, and in the other direction 5 minutes walk from the vibrant Meridian shopping centre including a wide range of shops from Mango to Primark, and with a cinema and good choice of restaurants & noodle bars on the top floor. Old town restaurants about a half hour walk away. 

Everything is very correct, everyone is very friendly, located in the center of the street, there are many shopping centers, cafes and supermarkets.

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Discover 104 reviews of Silken Atlántida Santa Cruz, rated 4.5 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Silken Atlántida Santa Cruz Reviews: 104 Verified Reviews Latest 2024 | Trip.com

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Silken Atlántida Santa Cruz Reviews

Silken Atlántida Santa Cruz

Silken Atlántida Santa Cruz Guest Reviews