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In addition to the large size of the suite, there is no service and quality worth looking forward to. The hotel is located in a remote location with a one-way street in front of the door, making it inconvenient to get in and out. There is no sense of service or smile at the front desk. The two people are chatting all the time, even if you have been standing in front of them for a long time. I booked a suite. If I live in such a remote area and don't make the room larger, it will really be useless. The breakfast was too simple, with very few hot dishes. One customer picked up a plate of papaya and never received a replacement. The fruit plate remained empty. The restaurant was in a dark underground space and had a musty smell. There is a swimming pool in the hotel, but there are a lot of fallen leaves and no one is swimming. I checked out quickly after two nights.

My boyfriend and I stayed in one of the penthouses and loved it! The view of the city, the mountains and the sea from the three balconies was just beautiful. The room is not only stylish and comfortable, but also has a fully equipped kitchen, which we always appreciate when travelling. There is a fairly large smart TV in the lounge but with this view we didn't even switch it on :) The location is good, it's a 15min walk to the centre of Santa Cruz and there is a tram stop 5min away which takes you to the main bus station and La Laguna, we will definitely be back on our next trip!

Great location and comfortable beds, can't comment as we didn't use the breakfast or food available. There was a roof top party very late on Saturday night, super noisy until after 2am and could be heard in our room (on the top floor) sadly, otherwise this was a great hotel visit.

Introduction: the Emblematico Hi-suites hotel is made up of different types of accommodation. Personally, I occupied a suite on two floors (the upper floor was actually located in a mezzanine) and the content of the review refers to this. The accommodation is undoubtedly very suggestive, inside a historic building in Santa Cruz, recently restored with good taste. The location is excellent, central, in an overall pleasant context. Very appreciable, if you book in advance, is the availability of some reserved parking spaces in the Santa Rosa de Lima street below. The accommodation consists of a living area, equipped with a small kitchen, a very comfortable sofa and a panoramic TV. On the mezzanine above, the double bed, a wardrobe area and the bathroom, as well as a second television. Upon closer examination, some ”defects” emerge, which are all in all trivial: not all the materials used have the merit they appear to have, the wardrobe space is not very plentiful, and a few hangers in the bathroom wouldn't have gone amiss. Then there is the question of the mezzanine, an extremely suggestive element (which in my case positively influenced the choice), but a little uncomfortable due to the ups and downs it forces guests to do. But if you don't mind climbing a few flights of stairs (which isn't bad for your health), I'd say there are no problems. Even the breakfast formula, served directly in the room (there is no special space in the hotel) can be liked or not, but I absolutely do not consider it a flaw. Overall I was very satisfied, and the overall impression clearly prevails over the aspects that might, for some, arouse some doubts. I therefore go for the maximum rating.

I enjoyed my stay at the Principe Paz. It was a not too long walk from the bus station and the hotel reception desk is kind of at the rear of an entrance to shops so it looks strange when looking for the hotel entrance. I had a largish room and from the hall landing when you walk into the room there was the bathroom on right and then a door into the room which should cut down any noise from the hall during the night. The breakfast was in the pleasant restaurant with a good selection. In the hotel and the staff in the restaurant and reception were friendly and helpful. The hotel is in a great location for shops, restaurants and transport links and there is a nice plaza opposite to sit in. Would be happy to stay there again.

We arrived late night at hotel, it took us a little longer for check-in since the receptionist was going somewhere for taking care of the other guests. Once we arrived the room, I was surprised by how big the room was and it has everything. A small kitchen in the corner with electric stove, a little sofa bed, a crib - because we had this trip with our baby, and the bathroom was pretty large also. Only one thing that I missed - I hope one day they will have bidè then it will be just perfect 🤩 but overall, it was perfect

I spent a night at the Adonis Plaza last week before boarding a cruise and am currently back at the hotel for a night at the end of the cruise before flying home tomorrow. Last week was a pleasant stay in a quiet, clean room (number 407) with comfortable bed and nice/modern bathroom. Today is sadly a different experience. I was told my room would be ready at 2pm; the time came and went and the room still wasn't ready so the receptionist - who was very helpful - said she would give me a different room (number 614). Similarly equipped to the room I had last week unfortunately this has a connecting door to the adjacent room and the noise is terrible! I can hear every word spoken next door as loud as if the people were in my room. Also, despite being on the sixth floor, there is a lot of noise from the street outside. The rooms with connecting doors are only suitable for families not for people who don't want to have to listen to everything said by the guests next door. Sadly, I would not stay at the hotel again which is a shame as the staff are very pleasant and the hotel is well located for the cruise port.

We stayed for 3 nights at this hotel and very impressed. Very clean and comfortable. In a great location for us, and also a very short walk from the number 10 bus stop which goes to the south airport. Air conditioning was very good and room safe was large enough to hold my laptop. Breakfast was very tasty. Only complaint was our room had a smell that previous guest had been smoking in the room, even though it’s non smoking. I did wonder if the smell was something else but then I noticed the previous room occupants had placed a shower cap over the detector, so my guess was likely correct. It wasn’t overpowering and we didn’t ask to move room. I did ask for an air freshener at reception but this never appeared. It got better after a day or so. Super stay. Will hopefully be coming back in a few months time.

This hotel is right in the centre of Santa Cruz near the El Pilar underground car park and the pedestrianised shopping street El Castillo. We went up to the city from south Tenerife to see the Xmas lights which were amazing right outside our hotel and a short walk to Plaza Candelaria. We didn't take our passports which was a problem due to the new police regulations regarding hotel stays. However the receptionist Stephanie was amazing allowing us time and assisting us to complete check in by using photos of the passports held on our devices. The rooms can only be described as new and clean, not huge but ample for a nights stay. Great shower, beds comfortable, nice balcony, tea and coffee tray. Great breakfast and nice restaurant area although we didn't try the evening meal. I would certainly stay here again.

Is a nice and friendly city-hotel. Ideal to explore the city-beaches by public transport or to enjoy a downtown walk. The small rooftop pool is a clear asset. The rooms were recently remodeled and are bright and well sized. Only handicap is the availability of parking.