Hotel Pat'ta Hoiri

This hotel is run by people who have never been to any other hotel it seems. Payment is upfront, even though booking was covered by credit card. Even worse: the owner tried to scam us by trying to add an extra 'local tax' of 19% to the rates they offered via *********** It was only after us having to call *********** he came back to say that 'he was mistaken and we would not have to pay the extra 19% on top. Unfortunately his memory is very short as we noticed that guests coming after us were again charged an extra 19%. So this was certainly not an honest mistake! Beware of this if you decide to go there. The rooms are spartan, no heating, no TV, empty fridge, no water and no amenities to speak of. At night this means the room is very cold and the only option is to take a warm shower and hit the bed. Blankets and bed are good. Breakfast: 1 slice of cheese, 1 slice of salami and some sugary paste are put on your table. The fresh fruit and the eggs were excellent. We found it weird that the breakfast only starts at 8am, while most tours for Atacama desert leave from there between 7am and 8am. They prepared a small bag for us, but still... It would make a lot more sense to change these opening hours. Wifi is very spotty at best. Knowledge of English is non-existent, so brush up on your Spanish. All in all, bad service, not really friendly and below all standards for the rates you pay. And trying to scam us really soured the entire mood from the start.

We booked this hotel through a package and we were extremely pleased. The hotel is reached by crossing a small bridge over a canal after entering the property. The hotel is decorated with many indigenous pieces and has a courtyard with shady spaces set aside for relaxing and a small pool for cooling off. The rooms are nice and spacious and all have a refrigerator for placing water and snacks in. Yes it is rustic but it is clean and comfortable. By far the best part were the wonderful people working there. Our Spanish is very limited but we used google translate and had no problems. The kind gentleman allowed us to check in early as we had arrived from the airport a few hours prior to check in but had a tour booked for the afternoon. The breakfast was simple but healthy and plentiful. Each day we were asked if we wanted eggs. The hotel was always willing to help us in any way. They pointed out the area for us to change money and the store right across the street where we were able to stock up on water. Everyone was so helpful. We had a very positive experience here. Don’t hesitate to book this hotel!