3-Star Hotels in San Juan

The staff were more than helpful, from the second we walked in Lewis immediately greeted us with drinks (free open bar) and gave us great tips on how to start our vacation. Also the communication between staff was top notch! I will most definitely be staying here again when I visit back.

We loved our 1 night stay here. Our room was quite large and perfect for our family of 4. The location was central allowing us to easily walk around the area. The decor through out was fun, colorful and had some intresting details. There is lots of roof top seating and great views of the surrounding area. The staff here is great and our check in was a breeze. When we were a little lost trying to find our room a gentleman came to our rescue and escorted us to our room even helping us with our luggage! Unfortunately for me I woke up the next morning with an issue with my eye. I needed to get medical help immediately. The woman at the front desk was a huge help locating the right doctor for me to go to and spoke directly with the office to explain my situation. Sadly I did not get her name but she saved the day!

This was the perfect hotel for my first visit to San Juan, and I can't wait to return. Me & my mom came to celebrate my moms Birthday. And mentioning it doing check in, we were given a couple of Birthday drinks to redeem before we left the hotel to celebrate the occasion. Thanks Sylviani & Sabilya. Awesome & Professional at all times! The staff treated us well. I liked the fact that the hotel provided shuttle service to and from Old San Juan & to one of the close by beaches. Our view from the 5th floor was great also. We could see the pool & the water fountain across the street. They were both beautiful with the different colored lights at night The location was great, and a lot of things to do within walking distance. T-Mobile district was a 2 minute walk. ******, 5 minute walk. Make sure you get pictures in front of the I love PR sign that's close by. Thanks again and hope to see you soon!

The Hotel is beautiful and for the price of a basic room, we had a view of the beautiful lagoon, with a balcony and privacy. The only thing they should consider is parking because we had to pay $20 a day :-(. Paseo Caribe offers a quiet and safe area, has security guards, and you can walk quietly around the area. You have nearby restaurants, steps from the Caribe Hilton Hotel, and steps to the Escambron area where the beach is beautiful and the day and night walk is beautiful. If you are looking to stay in this area without paying so much, this is a good option. The price they put is not that, the rate is lower. I paid $ 116 per night and my room was the Executive Room. They comply with health regulations, have staff checking the temperature, and the use of a mask. It offers many areas to walk, enjoy as a family or as a couple, and despite the Covid-19 they offer different ways to be able to walk and enjoy a beautiful tourist area [Fortín de San Jerónimo del Boquerón] Spacious room and the bathroom was huge as well!

Location location location! Friendly staff and impeccably clean. Valet was excellent as well. They have a nice restaurant too! La Hacienda (a nice grocery store) is right in front. The perfect place to stay, and will be back for my next trip.

Located in San Juan (Old San Juan), La Terraza de San Juan is within a 15-minute walk of Port of San Juan and Castillo San Felipe del Morro. This hotel is 2.7 mi (4.4 km) from Condado Beach and 3.3 mi (5.2 km) from Puerto Rico Convention Center.Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and a television in a common area.Satisfy your appetite at the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. Local cuisine breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.Featured amenities include express check-in, express check-out, and a 24-hour front desk.Make yourself at home in one of the 24 individually decorated guestrooms, featuring refrigerators and iPod docking stations. Your bed comes with down comforters and premium bedding. 40-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

We stayed at the Fortaleza for two nights during our family holiday. There were 3 bedrooms with plenty of space for all six of us to have some privacy. The kitchen was huge and we prepared 2 delicious family dinners there. There are balconies overlooking the old San Juan streets. There are many sites, shops, restaurants within walking distance so the location in Old San Juan is perfect for those that want to stay close to the accommodation. We arrived early in the morning and we were able to store our luggage for the day while we walked around town. The downside is the parking is not onsite, but it is in a garage within walking distance.

Everything my wife and I wanted to see and do in Old San Juan was within easy walking distance so this hotel is really in an ideal location. We liked the look and feel of the property especially the grand staircase and covered veranda area in front of the rooms. The open air nature of the property really highlights the warm temperatures and encourages you to sit outside and enjoy the environment. We found our room to be comfortable and clean. The bathroom was modern and the shower was large with good water pressure. The room could use more light and the bathroom lighting is equally dim. All the employees were encountered were very helpful and friendly. Make sure to ask for restaurant/bar recommendations. The front desk also arranged for a taxi to take us back to the airport. During our two night stay, our bathroom towels consisted only of large bath sized towels and while we asked about smaller hand towels, none ever appeared. Also the shower door leaked a large amount of water on the bathroom floor - - more annoying than a problem. The message light on our phone blinked from the moment we arrived and despite our efforts to retrieve/delete voicemails, the light continued to flash. I asked the very friendly gentleman at the front desk but he was not sure what to do and when we checked out, the message light was still flashing. These items were too minor to impact our stay and my wife and I would completely recommend this hotel. One word of advice - we enjoyed a couple of beers at the hotel restaurant/bar and were a bit shocked that each bottle of beer was $10 but at least it was cold !! We did not return to the bar/restaurant as there are a great number of nearby places to drink and dine.

Booked hotel for 69th birthday gift to self and was totally disappointed with the quality of the hotel! Located in difficult area to get to; requiring clerks to need to direct you there after driving around for an hour trying to navigate the way there. Very old building with poorly designed rooms and terrible views overlooking delapidated surrounding structures and buildings . Charged $13 per day to park across the street where the desk clerks had to let you in/out of gate with a remote that they controlled while guests had to cross a busy street to get to their car. No coffee, no breakfast, no bar, no pool! Very inconvenient!! Worst place I ever spent good money on!!! Do not stay at this hotel!!!

I will start with the most important reason for the low rating. The hotel is not clean. We had to wear shoes in our room because it had not been swept. The building next door is under construction and work starts at 7am sharp - no sleeping in if your balcony faces that side. Speaking of the balcony, when it rained, water came in from under the door. To help lessen the strong musty smell we had to keep the A/C super cold. There were mosquitos in the room both alive and smeared on the walls - see photos. The bed skirts have not been laundered in a long time. The hallways made me think of a mid-century sanitarium. I told the front desk there was a water leak going down the hall, so they put up a wet floor sign. As the the water continued to flow, the decided to toss a pile of towels on it. The breakfast area was treated by the exterminator during meal time...nope, not ok. Also the breakfast selections were sub-par, nothing fresh. Also they didn't turn on the A/C during the week. The lobby area is a hot mosquito playground. The side door to the courtyard is left open with a mosquito lamp inside the lobby, thus inviting them inside. Make sure stock up on what you may need. While the hotel had water and soda, the vending machines are out of order and appear to be so for quite some time. And they did not have laundry detergent as posted in the laundry area. I did a medium size load that took 2 cycles in the dryer totaling $6. Taking the elevator is a scary experience. If it comes when you push the button. It doesn't always stop evenly with the floor. So be prepared to step up or down when the door opens. And it stops with such a jolt that it actually loosened my hair clip. As stated, on their website, the pool pictured is not at the hotel. And the ”beach club” is about 2 blocks away and is on the water, but the water is not accessible. It is for sunbathing only. The photo of the beach on their website, is not related to the beach club they offer. When we decided to take the long walk to the beach, they didn't have any beach towels available. I would not recommend this hotel, regardless of price.