3-Star Hotels in San Juan

The staff were more than helpful, from the second we walked in Lewis immediately greeted us with drinks (free open bar) and gave us great tips on how to start our vacation. Also the communication between staff was top notch! I will most definitely be staying here again when I visit back.

The hotel is in a very central location in the old town, you can walk anywhere. Very local, and the service is very helpful. The hotel environment is incomparable to that of well-known local hotels. After all, in the old town. It is recommended to stay in this hotel for 1-2 days. Play in the old town. Then go to the hotel to stay for a few days and then play other items.

This was the perfect hotel for my first visit to San Juan, and I can't wait to return. Me & my mom came to celebrate my moms Birthday. And mentioning it doing check in, we were given a couple of Birthday drinks to redeem before we left the hotel to celebrate the occasion. Thanks Sylviani & Sabilya. Awesome & Professional at all times! The staff treated us well. I liked the fact that the hotel provided shuttle service to and from Old San Juan & to one of the close by beaches. Our view from the 5th floor was great also. We could see the pool & the water fountain across the street. They were both beautiful with the different colored lights at night The location was great, and a lot of things to do within walking distance. T-Mobile district was a 2 minute walk. ******, 5 minute walk. Make sure you get pictures in front of the I love PR sign that's close by. Thanks again and hope to see you soon!

The Hotel is beautiful and for the price of a basic room, we had a view of the beautiful lagoon, with a balcony and privacy. The only thing they should consider is parking because we had to pay $20 a day :-(. Paseo Caribe offers a quiet and safe area, has security guards, and you can walk quietly around the area. You have nearby restaurants, steps from the Caribe Hilton Hotel, and steps to the Escambron area where the beach is beautiful and the day and night walk is beautiful. If you are looking to stay in this area without paying so much, this is a good option. The price they put is not that, the rate is lower. I paid $ 116 per night and my room was the Executive Room. They comply with health regulations, have staff checking the temperature, and the use of a mask. It offers many areas to walk, enjoy as a family or as a couple, and despite the Covid-19 they offer different ways to be able to walk and enjoy a beautiful tourist area [Fortín de San Jerónimo del Boquerón] Spacious room and the bathroom was huge as well!

The location of the hotel is not bad, there are a lot of food on the side, there are Wal-Mart and CVS in 20 minutes walk, the opposite is a big pharmacy, the room is quite satisfactory, the breakfast downstairs tastes good and not expensive.

We found ourselves here during our trip after our original hotel canceled our reservation, and it turned out to be a real blessing in disguise! Right from the moment we arrived, the lovely young woman at the front desk made us feel right at home with her warm welcome. Checking in was a breeze, and we were thrilled to find our room on the third floor, complete with a charming balcony. The rooftop area, featuring a small pool, was such a refreshing spot to cool down on those hot, sunny days! Looking back, I’m actually glad I didn’t read the reviews before our visit because we enjoyed clean rooms and saw that our room was tidied up daily. Plus, the location couldn’t be better! It’s within walking distance to so many attractions in beautiful old San Juan, making it super convenient for exploring.

We enjoyed our stay at Fortaleza suites and would recommend the hotel. The A/C was a bit noisy, but we had a nice, spacious room with a great location right in Old San Juan. Our room was called the ”Fortaleza Suite Room” and was a nice, clean, big space with tall ceilings. Beds were comfortable. A/C worked well but was noisy (see below). Bathroom: nicely appointed but a little dark. Shower worked well. There was a notice to put toilet paper in a trash can vs. flushing it. Noise: I was concerned about noise from the street at night. We were there on a Monday night and there was no issue with street noise that night. There was some noise (vehicles, talking) from the street in the early morning. The A/C unit would turn on quite noisily at regular intervals; it could wake you up if you are not a heavy sleeper. Arrival Logistics: The hotel communicates well via text/email. We were able to store our bags until our room was available. There is a very small alley a couple doors past the hotel, as you drive down the one way street. We used that alley to park quickly as we unloaded bags upon arrival - before driving to an offsite parking lot. They recommended the Galeria Paseo Portuario parking garage nearby (I think it was $13 for 24 hours) and also noted the La Puntilla parking lot ($3 to $5 for overnight parking) further away. We used La Puntilla. It was a short walk - towing a rolling suitcase. It would be a long walk if carrying (vs. rolling) a heavy bag. Finding a free space in La Puntilla took some time/effort.

This was the best experience, as a local tourist, with hilton in Puerto Rico. This hotel is in old San Juan and has an infinity pool and bar at the rooftop with incredible views. Rooms are super clean and everybody from Andrea and her team at the front desk to the housekeeping lady, were very nice and brought us chocolates and water. My family and I felt very welcome. We were celebrating my son's birthday and everybody was greeting him. At the Consular Restaurant, Kiara, provide us with the best service, food was delicious and the food came quickly. Kiara has the best attitude and her smile is contagious.

Had a very enjoyable overnight stay at this very charming hotel while visiting San Juan ahead of a cruise. The hotel is well situated, with an array of nice restaurants and small supermarkets nearby (ideal for picking up bottles of wine or any last minute or forgotten supplies) and is only a short (6 min / $5) Uber from the Cruise Terminal. The staff are as warm and friendly as they are helpful and accommodating. Our flight got in much earlier than expected and we arrived considerably ahead of the check-in time - we had hoped to have the hotel just stow our baggage while we ran a quick errand but they were happy to check our room was ready and allow us to use it. The room was very clean, well maintained, light, spacious and well appointed , with a sofa, armchair, king bed, table, two chairs. There was plenty of space for luggage, lots of mirrors (great for getting ready without getting in each other's way), a small safe, microwave and a fridge that chilled wine remarkably quickly (which greatly impressed my wife). We had a high floor that offered some lovely ocean views. There was a choice of pillows and we enjoyed a very comfortable night's sleep . I can't imagine a nicer stay and would look forward to staying at the hotel again if visiting San Juan.

Our cruise ship came into port at 8:30 a.m. and the hotel was kind enough to allow us to store our luggage until check in at 3:00. The staff was very accommodating and the hotel is close to the beach - only about a block away as well as Ashford Avenue with tons of restaurants and shops. However, the rooms are a bit depressing. The walls are pretty bare, linoleum on the floor and the elevator was scary - sounds like you are going to get stuck in it by the way it groans. When I sat on the terrace I just overlooked concrete buildings and roofs. There is a nice little outside lobby with patio tables and umbrellas to sit at and a decent little breakfast room. Also be aware of the ”coquis” - high pitched sounds by the tree frogs in the lagoon nearby. These are all over Puerto Rico but drove me bananas when I was trying to sleep! Finally i just tuned them out. The price here was less than the higher priced hotels nearby but you might want to spend the extra money for a cheerier room and stay right on the beach.