Best Hotels near Villa LUPE, El Hato, San Jeronimo

I stayed 7 nights. Starting positive. Rooms are very spacious, nicely equipped and clean. Most of the receptionists are welcoming, attentive and helpful. They fulfilled all my requests, including waving a (50% daily!) rate for a 4 hours late checkout. The chef is very talented: I can vouch for his pizza and dessert. Now, for the problematic aspects: location, noise, breakfast, and inconvenience. Location - I picked this hotel for personal reasons, aware of this disadvantage. The hotel is located a 15 minutes walk from, in one direction - the nearest metro station, and in the opposite direction - carrera 70 (center of life in Laureles). Noise - there is a wide atrium from bottom to top of the building; its fourth side isn't a wall, but a net/screen;all the staircase side facing the street is just open shutters. Result: all street and sky noises are LOUDLY heard all the time, including at the back side (where I requested a quiet room). The windows aren't noise-isolated. neither are the doors. Breakfast - A) service is unbelievingly slow. I once waited 40 minutes for my eggs and hot drinks. Reason: there are only two (nice but forgetful) waitresses. B) guests need to ask again and again for re-supplies at the buffet..... C) .....which is VERY basic and unvarying. There is a for-pay menu of additionals. Uncomfortable bed environment - A) Night tables are 50 cms from the bed, and unmovable. B) No USB sockets. There's an elec socket on only one side of the bed, 1.5 mtrs away. Result: no cellular recharge possible while lying in bed. C) No master switch for room lights near the bed. PS - in order to open the windows, one has to climb on a chair. Taken with the open-noisy structure of the building, it really seems as if human comfort was deliberately ignored in internal design.

It is a new hotel ( supposedly 5 stars), but... Basic things like bathroom light, which is a very modern command (the lights are all with a command that varies intensity etc... but many have already deleted the letters that indicate their function) are not working. We changed our room.. in this room the opening of a top box did not work ( completely necessary because we travel for a long time and we have baggage 🧳🧳) We had breakfast included but because of the different tours we could only have breakfast on the first day.. and they told us they didn't prepare to take. If we added there was no refrigerator, nor to prepare coffee or tea in the room.. very disappointing I had to ask for a shower kit as it is rain ...(They seemed rare 🤦🏼) also a glass 🥛 I asked for the bath and .... never arrived There are no windows to ventilate.. from the hall comes a lot of food to the entrance of the room and there is noise for the nights of the bars next to and from the road. I think they have to improve much customer care and provide minimum services for a category not already 5 but even 3 stars.. ( the strong boxes told us they were not yet in operation. The room did not make it to us.. one day, not the reason I would never recommend it The only good bed that was very comfortable.

The Ibis standard of quality. The service was a little below, because it is quite moved, which makes the attendants' life difficult. The bed was also bad. The positive point for the location, great, in the most slightly rough neighborhood of the city. Near the center, but also near the attractions of El Poblado, district with restaurants, bars etc. very safe region.

Me gustó mucho el servicio, las personas son muy amables. La habitación muy cómoda, organizada, cada detalle bien cuidado, la cama súper cómoda. El restaurante es muy bonito también, la comida estuvo muy rápido y estaba muy rica. Había música en vivo, toda la experiencia fue inolvidable. El lugar es tranquilo, seguro, los súper recomiendo.