Hotels Near Ulysses Simpson Grant Memorial in San Francisco

I booked in for 2 nights here as a solo female traveller. I had confirmation emails etc. as proof that I had booked a single room - I arrived at the hostel around 6.20pm on a Friday to find I had been placed in a large mixed dorm. The guy on the front desk was polite but totally unhelpful apparently under instruction from his manager. I offered to take any of the female dorms but was told all were sold out. I could not take the bed offered by them in the large mixed dorm, and they offered no like for like alternative. I was told that if i cancelled my stay/didn't check in I would lose my full amount paid as it was outside the cancellation period - they didn't grasp that within the cancellation period I was getting the room I booked, so it wasn't a cancellation on my behalf and was instead them not supplying what was purchased. I wasted so much time here to be offered no help while going through ********** customer support - I eventually gave up at 9:30pm when my employer forked out for a bed in another hotel for me. ********** were meant to get a full refund for me, as they failed to uphold their part of the sale, but 2.5 weeks later I've had or heard nothing from the hostel. To pay for something which is totally unavailable, with no budge room and no option for a refund, is a total scam. Do not book here as a solo female traveller as you will not be respected or safe.

I stayed here during a conference where the price was raised to $240/night. If the price had been quite a bit lower as it might normally be, I probably wouldn't complain much. The location is hard to beat in terms of proximity to Union Square and the Moscone Center, and the front desk staff was friendly. Other reviews have noted that the rooms are dated--and I found that to be true as well. But, my room was clean. The wifi worked, and the rooms were insulated from noise from adjoining rooms. However, there was hardly any noise isolation from the outside. I was on the 6th floor facing Geary Street, and I could hear just about everything going on well into the evening. The heat in my room was also not working until my last night there--and that combined with very thin covers left me pretty cold (though the bed itself was comfortable). When the heat did work, it made a strange noise reminiscent of a dying cat, so I ended up turning it off anyway. One tip for taller or larger travelers: I am 5' 2'', and the shower head was only 2 inches above my head. So if you're much taller than me, you'll be bending down to rinse your hair. You'll also find the bathroom overall to be quite small.

It’s my second time back in this hotel but this time I got to stay at the Landmark room. The room is spacious, as usual the location is superb! Just at Union Square, walking distance to Chinatown and as well to the cable car. $25 daily for the fees is mandatory to be paid but you will get in return of a daily credit for that amount and two steel bottles and two cable car ticket one way! Amenities is superb, bed is amazingly comfortable!

We stayed in the Barnes for four nights in June 2023. Firstly, the hotel is really well located, right by Union Square with all its transport links and 20-30 minute walk away from the Embarcadero and Oracle Stadium. The room was clean and cleaned daily, staff were all very friendly, and it has a great gym (we stayed at the Galleria Park during our last stay in SF which was more expensive and the gym wasn’t fantastic). The bathroom was a little on the small side but the room was a decent size with a comfortable (but slightly on the softer side) bed, fridge, huge TV, coffee making facilities and a table with two bar stools. The hotel is good for the price you pay. We didn’t spend huge amounts of time in the room as we were busy sightseeing and it was perfect for what we needed. As other reviewers have pointed out, some parts of it are being renovated but we were not impacted by any noise so we had no complaints on that side. I note one other review mentioned noise from the road, we did experience that but it didn’t bother us.

Lovely hotel, in a great location, good access for the city, comfortable with great communal spaces. The staff are all really friendly and helpful, 2 people of note to mention The guy behind the bar is brilliant, knowledgable, friendly and funny, a real pleasure. There is a (really) young lady on reception/check-in, she is lovely and I don't want to knock her, but she needs more training, her default is to say no to everything, not because she is being difficult, I just don't think she has the knowledge or authority to find solutions. It makes it frustrating for me as the customer and I'm sure, for her, trying to deal with people and not resolving issues. It makes you avoid her and wait for someone else to deal with. The Concierge and Valet Parking staff were brilliant, took away all the thinking on parking and restaurants etc. We would definitely stay here again if in San Fransisco

We only stayed one night but it was ideal for catching the hop on hop off bus and walking along the piers at Fisherman's Wharf. There was no breakfast served, as there were renovations going on but we found a great cafe nearby which served a great breakfast. We also found a lovely seafood restaurant for our dinner. I thought that it was very expensive for the facilities on offer but we booked it on the advice of our travel agent who had also stayed there and advised that the price was average for an American hotel near to Fisherman's Wharf.

The hotel is so new! The design is beautiful and practical! Staff service is very good! The staff asked us about the itinerary and told us about the travel situation to make it easier for us to arrange the itinerary. Very close to the Warriors' home court! Well being

The room is quite big

I was extremely disappointed with my recent stay. I spoke w/ the front desk manager & with many other staff during my stay at this location. This turned what was supposed to be an exciting, exploratory visit to Oakland for house hunting, into a bit of a drag and disappointment. I have outlined some of my feedback below as I think this should be addressed on a larger level so that others do not have the same experience as us. First, I am FUMING irritated by how I was treated by the valet at this hotel. It happened twice in the same evening, with the same person. He was rude, talked down to me about how to speak to the valet staff about how I need my car to be parked, and had extreme attitude, after making me move my own car several times because he was overwhelmed. This is unacceptable. I have driven cars in hundreds of hotels both in and out of the U.S. and I am not about to be talked down to by a valet attendant. The hotel itself. This hotel needs help. The bathroom is dirty and broken down. We had a tile loose above our bed that made us nervous to sleep and the floors were pretty gross in the bathroom. It was an extremely warm weekend in Oakland and our room was so warm and the AC was not working properly. We had to call and have a fan brought to our room because we couldn’t sleep. Also we had a lot of issues with the television not working on the internet. So had major limitations on working Netflix etc. The hotel service. We needed plates and silverware for take out one night. We had been out house hunting until later in the evening and we called for plates/silverware. I took nearly an hour to get these items to our room and we had to call more than once. We also requested our room to be serviced on Saturday (we called earlier in the morning to double check they would be coming). We had a stain on our sheets we wanted changed. We arrived back at the hotel later around 9pm after another day of house hunting to find our room completely untouched and unchanged. It was so frustrating because we were exhausted. This time I decided to speak to the manager on duty (who was friendly and understanding) but again had to call more than once because of the delays. Our room did not end up fully changed until 11pm. We stayed in Oakland because we are relocating back to the Bay Area and wanted to check out the East Bay and in particular Oakland, Rockridge and the Oakland hills. This is nowhere near the welcome we expected and was a major turn off to Oakland. Ya’ll need to get it together.

Stayed here for an overnight layover. A bit expensive but much better than sleeping in the airport. Very conveinent for a 5pm landing in SFO and a noon departure. I was a bit disappointed with the lack of communication when it came to (what I was told the night before) a complementary breakfast voucher.