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The hotel is very new and the layout is very innovative. The door card is a round wooden sign. Breakfast was very rich. You can see the bridge from the room. The hotel staff were very welcoming and even sent us to the car rental location for free on the last day.

Fun vintage hotel! Easy loading and convenient overnight pay parking lot

There is a parking lot, but the surrounding environment is very general. The city of San Francisco is very general. Actually, I think it may be with an old name. There are a lot of tramps nearby. For safety reasons, it is recommended to go to la. Living better, playing is also, San Francisco Chinatown is very messy

From Roosevelt to Biden now, they all stayed at this hotel when they came to San Francisco. The hotel is very old and very large. The Christmas decorations on the first floor attract visitors. The service in the hotel is very good and professional, and sometimes the Chinese language is also spoken. It is worthy of having served the president. However, the hotel facilities are average. Even a suite with an area of ​​over 100 square meters cannot escape the small bathroom of a few square meters. You need to stand in the bathtub to take a shower. The sink is very small. If you are not careful, your toothbrush and toothpaste will fall into the toilet. The network is very good, that's okay. Located at the highest point in San Francisco, the view is great, and the room looks directly at ** Island. Walking down the hillside, you will find Chinatown and Union Square 2 blocks away. You need to climb back up, which is a bit hard.

It is obviously the style of the Ritz-Carlton Hotel. The room facilities are excellent, the service is very good, the restaurant is good, and the location is convenient. It's just that the surroundings are a bit noisy and the sleep is average.

Overall a great urban hotel at which I’ve stayed a number of times. Despite not being a huge fan of the W brand (a bit too trendy as I age) the location and value are hard to beat. The service is friendly and attentive; the rooms are nicely appointed—I appreciate the Nespresso machine and decent toiletries. The restaurant has good, fresh food for breakfast and friendly and efficient service. On a stay last month I came down with Covid and ended up in my room for a week; the staff was very considerate about bringing deliveries and checking to make sure I had everything I needed. They would pack room service as “to-go” items but the food was still warm and tasty when it arrived, and with everything needed for a proper meal. Note that some of the lower floor rooms don’t have much of a view beyond looking at the side of a building next door, so if that’s of importance make sure to books a higher category room.

Central location downtown close to Union Square. Nevertheless the neighborhood is slightly rough. Good service, but only 1 bottle of complimentary water for the whole stay. Rooms are clean, but a little small. Good views of the skyline in the higher floors. Staff very friendly.

The staff are friendly and mostly can speak cantonese. The location was alright, difficult to find on the first day. Parking in SF is generally expensive. Room was dusty and the sofa give me rashes. However, the walk from Powell Station has a street of homeless people which I feel unsafe for ladies and young kids.

Not really In a great location but everything else was fine. Great view of the city

I like its location as I could easily find restaurants for pancakes and fried chicken. And it offered a great deal of breakfast (nice bread and coffee) However, the water heater in my room took too much time to heat up, which was a little bit annoying (especially when the weather is cold).