Selected 5-Star Hotels in San Francisco

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Top rated hotels in San Francisco

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Four Seasons Hotel Embarcadero

Four Seasons Hotel Embarcadero

4.6/5128 Reviews
San Francisco Downtown
Four Seasons at Embarcadero was simply not worthy of a five-stars hotel. I’ve even completed a survey at the end of our stay which not the general manager reached out instead the administrative assistant. After my message revealing it was a generic response from her, she ghosted right after. Do you think that warranted five-stars for ghosting a guest that just stayed at your property? No. Obviously they simply do not care, which was an utter shame. In addition to that, the check-in process was a complete mess (checking in twice on the same day), room wasn’t ready close to 5pm (despite being asked by their team a couple of days when we will be arriving) and customer service simply was not that of five-stars. Sure, the suite was lovely and so were the corner views but despite how well done those points were - without customer service and being organized and on top of your game, it didn’t warrant five stars at all for a Four Seasons property. For such a pretty penny, this felt like highway robbery.
The Ritz-Carlton, San Francisco

The Ritz-Carlton, San Francisco

4.5/556 Reviews
San Francisco Downtown
average visit, maybe I expected more given their reputation. I visited SF for a two-day concert so I expected not to stay too much in my room anyways. Picked the Ritz primarily for the location. Also this was my first time staying under my own name so always wanted to get the welcome envelope with my name on it. (They misspelled it 😔) Booked via Amex’s FHR primarily for the early check-in at around noon and late checkout. I received an upgrade to a City View room but I must’ve arrived too early because my room was not really prepared. It had a few missing amenities like slippers, dental kits, combs etc. No welcome gifts other than chocolate. Only ate breakfast there but food is okay. Great portions though! Most of the time, I left the hotel at 10/11am and came back after midnight. One time no valet was there to pick up my car so had to call and request someone to pickup my car. Otherwise, all other services and staff were pleasant. The bedding and Frette linens were fantastic and it helped me sleep well. You also get a bottle of water EVERYTIME you pick up your car from the valet! I actually really like this since the only thing I could bring to the venue were sealed water bottles! Wifi was good, great for work and meetings. For a 5-star hotel, it wasn’t amazing compared to what I had heard. Might pass next time I’m in SF.
Grand Hyatt San Francisco Union Square

Grand Hyatt San Francisco Union Square

4.5/572 Reviews
San Francisco Downtown
Amazingly comfortable and clean hotel - excellent view from the room towards the bay. Breakfast was excellent. Hotel staff were friendly and helpful recommending things to do and storing baggage until departure after checkout.
Palace Hotel, a Luxury Collection Hotel, San Francisco

Palace Hotel, a Luxury Collection Hotel, San Francisco

4.2/5120 Reviews
South of Market
The location is great, near Union Square, and all the staff are nice and friendly. The room is clean and reasonably spacious. I don't speak English, but there was no major problem with language communication. I gave a tip of $10 each to the person who moved my luggage and the cleaning teacher. By the way, the person who moved my luggage willingly took a picture of me, who was alone, so I liked it even more! The streets outside here aren't bad, but villains roam around often, so be careful. For reference, since San Francisco 9.4 was an American holiday, there were not many people and it was very dangerous for an Asian woman to walk alone, especially at night!
The St. Regis San Francisco

The St. Regis San Francisco

4.6/593 Reviews
South of Market
The St. Regis San Francisco can be said to be the ceiling level of local hotels, and it is also one of the top hotels I have stayed in in the United States. It is in an excellent location. SFMoMA is next door to the hotel, and it is basically only a 5-7 minute walk from the Union Square shopping street. The overall size of the hotel is not large, but the services, hardware, and facilities are very exquisite and delicate. Although the quality is far from the St. Regis Hotel in China, it cannot be judged by domestic standards in the United States. It is highly recommended!
InterContinental Mark Hopkins San Francisco, an IHG Hotel

InterContinental Mark Hopkins San Francisco, an IHG Hotel

4.4/561 Reviews
San Francisco Downtown
We stayed here for three nights while visiting San Francisco. We booked a suite on the 15th floor while our adult daughters stayed in an adjoining double room. The hotel, although old, is exceptionally well maintained. This is not just any hotel but a landmark building with beautiful architecture that has withstood the test of time. I cannot say enough for the staff who are definitely part of the experience. So much so that you are likely to get to know them on a first name basis. Sal and Tony were just two who really excel in their service to guests. The location is exceptional. Its high location provides excellent views of SF. The rooms were beautiful and hats off to housekeeping. Need i say more? This is a hotel run by an exceptionally good and friendly team. Thanks for making our stay so special.

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Hotel Information for Traveller

Highest PriceNZD 54,138
Lowest PriceNZD 244
Number of Reviews1,268
Number of Hotels14
Average Price (Weekdays)NZD 1,812
Average Price (Weekends)NZD 1,641