Hotel Caza

Nice location, great vibe in the hotel. Loved the games in the restaurant on lobby. Very good for families. However, the rooms were very bare- no water bottles, no fridge, no coffee machine, no kettle. One had to request for everything.

Be sure to view the Hotel Caza website for the extensive list of additional fees associated with the booking (destination fee, parking, etc). The prices are very transparent on the site and aren’t as clear booking through third party. This hotel has incredible customer service! The front desk ambassadors are warm and welcoming from check-in to check-out. Vanessa and her colleague truly provide world class customer service. She provided 10-15% off coupons for restaurants on the pier. We had a fantastic time for my mother’s birthday in San Francisco and it would not have been the same with another hotel. The location of Hotel Caza is near Fishermans Wharf. It is walkable to many attractions such as the Coit Tower, Ghirardelli’s, the piers, etc. There are an abundance of great restaurants nearby. We had a delicious brunch next door at “Eight am” cafe. Other attractions are a bit further out and require transportation such as Golden Gate Park, Sausalito, and redwood forests. This is a very family oriented hotel. There are many games in the lobby for children and adults. Bicycles to peruse the city are provided on a first come first serve basis each morning. The swimming pool is on the smaller side and always has kids in it. The evening cookies are packaged and not freshly baked. The lobby has an overpowering smell of perfume. Overall, we had an amazing time at this hotel and highly recommend it for family vacations!

Hotel Caza is indeed a great place to stay in — very near Fisherman’s Wharf where you can find food places to eat in and cafes to chillax. It is also near multiple bus station stops, so this is very convenient to travelers.

Fantastic customer service and friendly staff. They also provided free rental of bike, perfect way to visit the golden gate

Amazing location - Walking distance to Fisherman’s Wharf and Lombard Street. Bus stops just steps away, can navigate the city easily. Hotel - lovely decorated, with free coffee, tea and water offered to guests during designated hours. Lobby is full of amenities designed for kids and families, a lot of guests tend to hang around the communal areas during our stay. Staff - very helpful. And they send SMS to guests to check in with them and share information about hotel events.

The location of the hotel is very convenient, which is near the fisherman’s wharf. Many great restaurants are nearby. The hotel room is new and clean. The front desk is also friendly and they would provide some candy and snack randomly. And they also provided the umbrella for need.