Hotels Near Guy Place Mini Park in San Francisco

This was my first time visiting San Francisco and I booked my stay at CitizenM at the advice of my friend, whom also traveled with me. I found the location convenient, in the heart of the city. The staff (Ambassadors) were all friendly and went out of their way to ensure that guests had a nice stay in the hotel. The breakfast was delicious every morning and I really enjoyed the room I stayed in. Overall, I would recommend CitizenM to anyone and everyone, and I cannot wait to stay at another one again soon!

Was here for holiday, chose this location as heard it is one of the safer areas. It was too bad, just that opposite the park there are quite of bit of homeless people sleeping. Location was alright, was accessible to Fisherman wharf, Golden Gate (took Lyft all the way). Around $10 to $25 per trip. Service was quite good, the staff was friendly and helpful. Even the cleaning staff was cheerful and greeted everyone. However for the room, it was not the best, not what i would expect of Hilton having frequent the brand in other countries. Unlucky as got one of the un-renovated rooms. Room was outdated. The shower is a one way, so you can't control the flow of the water. There isn't even a sink stopper to fill the tub. Overall because of the room, wasn't the best for me.

The second time I stayed at this hotel in San Francisco, the overall price is relatively high, the room type is large, clean and tidy, but the elevator has to carry a step behind the lobby. The paragraph is quite long and there is no waiter to help.

I arrived at the hotel early and asked for an early check-in, and they listened. Perhaps because it is a Japanese hotel, hospitality is apparent right from the hotel entrance. The room was clean and good for a family of four. The location is right across from the start of the Tenderloin, so I was scared the first day I arrived, but it was okay during the day. I stayed on the club floor and used it in the morning and evening. Children (11 to 7 years old) can use it for free.

Location of the hotel is good. As told, left side of the hotel is more safe than the right side as there are not many homeless people on the left side. The hotel provides daily cleaning and refills bath amenities automatically. The air conditioning is quite cool but can be adjusted, nevertheless, the blanket is not thick enough which slightly affected sleeping quality.

Very nice new hotel with very nice well decorated rooms. Ideal location to stay in San Francisco close to all transport. Too bad there are additional taxes (fees) which increase the price of hotel nights

I want to share my recent experience at this hotel, which I regretfully cannot recommend. The hotel has an attractive location but is marred by a lack of basic amenities and poor customer service. During our six-night stay, we discovered on the second morning that there was no hot water. We informed the receptionist, Andy, but were met with a dismissive and rude attitude. We were informed that there would be no hot water for the rest of the day, and this lack of basic amenities was for a total of three days of the six days of our stay. Please note that according to California Civil Code §1940.2, it is the responsibility of the hotel to provide and maintain hot and cold running water for guests. To make matters worse, when we requested to check out early due to this issue, we were offered no refunds as our stay was prepaid on expedia. Expedia told us that the property was to decide while the property said it was expedia.. As I am a hotelier myself, I know it is the hotel’s call in the end. We were offered a shower facility in a separate building which was very inconvenient as we had to walk out of our building and take elevators to get there.. This was not a suitable alternative to the basic amenity that we had paid for. To add insult to injury, at time of check out, Andy offered us only $80 as a refund on a reservation worth over $1500, what a humiliating act, we could not believe it! Better not to offer anything, because really it is a shame to offer this to people.. We were one of the many customers to complain, and we saw that the receptionists had no sympathy towards anyone.. Yes, all businesses are there to make money, but not like this. What they did is close to stealing from someone! I cannot recommend this hotel to other travelers, and I will continue to write on other platforms to warn people..

During our recent stay at The Bay Room (May, 2024), Zachariah, truly went above and beyond to ensure our comfort. He provided a baby crib for our newborn and made sure my family had everything we needed. He even took the time to personally give us a tour of the establishment and provided a map of recommended local locations to visit. The Bay Room was perfect, offering amazing views of Alcatraz, the Bay Bridge, and downtown San Francisco. This room is ideal for families with children or for a romantic night with your partner. The fireplace with an eco-friendly log adds a cozy touch. Zachariah’s exceptional service made our stay unforgettable. The establishment's commitment to guest comfort and satisfaction is evident. Highly recommended! 10/10!

The facility was nice and very close to the hotel. The shuttle gets very busy from the airport but it comfortable and the drivers are great.