Mercure Hotels in Salvador

My family and I stayed at the Wish with interconnecting rooms in August 2022. This worked really well for us. Lobby area is large and airy with lovely decor. Pool area looked really nice but was not warm enough for us to use. The gym was modern with plenty of choice in equipment. Had some lovely evenings at the bar drinking cocktails made by Mauro. We were allocated rooms on level 11 so we had the perfect view over the city. Just wish the windows had been cleaned. Our view was a little cloudy! On one occasion we had music outside the park for us to listen to! Plus we watched some lads playing soccer. Room sizes were good. Beds were supercosy with good selection of pillows. The decor was a little tired and could do with freshening up. There was a musty damp scent in the room on arrival which we resolved by opening the window. This must be due to the climate where its warm and wet in Winter. Breakfast was lovely each morning with lots of choice. Just wish they had some plant based alternatives. E.g soya milk, margarine etc. Outside the Wish hotel is a park which a huge monument and fountain, if you wish to take a morning stroll/jog. There are council exercise machines next to the childrens playground. We were fortunate to see Capoeira training going on. Other than that there is nothing else. A short cab ride away will take you to Bahia shopping mall - Really good food court on ground floor here - Oriental, Italian and Brazilian. Plus a good place to do a money exchange. Cash is king here guys! The tourist spots like praca da sa, Pelourinho, Rio Vermelho etc are 1.5 miles away. Hotel taxis accept card payments. Which is really convenient. Be prepared to hold on to dear life when taking a random taxi from the street. Some drive like lunatics. Our taxi from airport to hotel was like this. Maybe its worth booking a hotel transfer with Wish. Overall if I could afford the Fasano I would stay there for the luxury plus location,but if you require something more easy on the pocket and away from the madness of the tourist areas, I would choose Wish de Bahia. Many thanks for a wonderful first stay in Salvador. X

No momento da Reserva não me atentei ao fato que o quarto selecionado estava sem café da manhã incluso, visto que estava pesquisando em vários lugares ao mesmo tempo, e na pressa não revisei. Ao chegar no hotel e somente após pagar minha estadia, fui informado que teria que pagar o adicional do café da manhã (70/casal/dia). Na hora pesquisei no APP e vi que uma reserva para o mesmo período estava custando exatamente o mesmo preço que eu havia pago, mas com café da manhã incluso e perguntei ao funcionário se poderia cancelar a reserva e faze-la novamente no app para pegar o café incluso, mas isso me foi negado por um motivo muito ridículo e que eu teria que resolver com a plataforma Booking (no meio de um fds onde nada se resolve). No dia seguinte questionei outro funcionário que deu uma justificativa mais sem nexo ainda e que eu poderia perder meu dinheiro e ter que pagar por toda a reserva. Resumindo, não me ofereceram uma solução razoável para o caso, não se prontificaram a colocar um gerente ou alguém para analisar o caso, a plataforma Booking tbm não me deu resposta até hoje e eu acabei tomando café numa padaria próxima ao hotel durante 3 das 4 diárias que estivemos aí. Eu não estava pedindo nada além do que a aplicação do preço que vi no app com café para o mesmo período pois se tivéssemos que incluir 70/dia no orçamento, teríamos outras opções de hotel. O que salvou nossa experiencia nessas ferias foi que havíamos planejado ficar em duas estadias diferentes e a segunda foi ótima.

The hotel has good service, organization and impeccable cleanliness, but it still leaves something to be desired. Towels - they were torn and very worn Breakfast - could be better, with more options and more northeastern flavor. I know it is a 3-star hotel, but if it could be improved it could reach 4.

The Fasano is located next to the Pelourinho, the UNESCO World Heritage Site. This means you can walk to the main sights easily. Old building, nicely renovated, now in modern style. Rooms tend to be on the small side, but are nice and have all you need. Nice rooftop pool with small bar, great views. Breakfast is very good, good choice and good quality. Lunch is ok, but nothing special. Most staff members are very friendly, they try their best to accommodate your needs. Yes there are some hiccups in the service, things got forgotten etc, but as they are very friendly you can live with it. Probably one of the better Fasanos, compared to others, here the staff pay more attention to details and are more client focused. I can recommend this hotel for a nice stay in Salvador, probably the best option in town. I would like to thank Janine, Maria and all other staff members who did their best to make my stay a very nice one.

The location and significance of this hotel is unknown. I thought it was a hotel by the sea, but it was not by the sea. It is not very safe to walk to the sea or to the surrounding restaurants (the security guard said). The hotel's swimming pool is small and average. Breakfast was mediocre. The location is an hour away from the city. Although the service attitude is very good, it is difficult to give high marks.

This hotel is truly a gem! I LOVED our stay here and the staff were amazing. Isabella at the rooftop bar is the absolute sweetest hardworking and makes fantastic juices. We loved hanging out at the rooftop it’s truly beautiful! The cleaning service was flexible and the bed was heaven-sent.

The hotel has a beach outlet, is very wide, with beautiful spaces, such as the pad and the gardens. The environment is wonderful, from the pool you see the blue sea (a little brave sea!!). The hotel is very comfortable and comfortable and is very comfortable. The room is quite simple and it would be good to re-model it, but the truth that you spend a little time in the room and that was not important for us. The attention is good and the capirinha excellent!! We would certainly return.