Hotels Near Faiences Saint-romain in Rouen

The breakfast, it did not miss anything however 20 euros it is very expensive. The spa, however the rest room a little small, only 4 chairs available. The room, perfect, spacious, tasteful, very well equipped, however the mini-bar was empty except for two free 25 ml bottles of water. No coffee machine, only a small electric kettle with a bag of chocolate, three bags of nescafé, two bags of tea, two bags of sugar...... times are hard. The restaurant is very good. Didn't like - On my way out I had the bad luck to run into a lady with glasses who was not very pleasant. After checking the bill, I noticed that the two dishes (of the day) consumed in the restaurant were charged to me at 29 euros a piece, whereas they were displayed on the card at 18 euros and on the poster in the elevator at 18 euros. I remarked to her, her colleague, who had followed the conversation next to her, told her to credit me 22 euros, because the error (if there is one) is attributable to the establishment. In spite of that, this lady is obstinate and categorically refuses to credit me the 22 euros. I go in the elevator and take a picture of the card, show her that my statements were correct, she still refuses to credit me by inventing some lame excuse. So I didn't insist anymore and paid 22 euros more than I really owed. I am very disappointed by the non-commercial attitude of this employee and therefore of the hotel, and I have the photos of my bill and the card available to anyone who wants them to guarantee the veracity of my story. The hotel has a parking lot, but beware, paying 16 euros per day ........... The heating in the room is not adjustable, there is a thermostat, but whether you increase or decrease the temperature, it remains the same, the temperature of the rooms is probably managed by the hotel. The common rooms of the hotel are very little heated, some are freezing, like the reception.....the times are hard....

A good clean and simple hotel. A brilliant location with its on car park, if you are parking at the hotel car park the spaces are very tight. The hotel is in a great location easy walking distance to the cathedral and other attractions. We’ve used this hotel as stop over on our way back to Calais from The LoireI and it was perfect, only 2 hours away. I would definitely recommend this hotel.

Positives. Easy to find. In good location, 5-10 minute walk from historic centre. Secure parking available. Relatively cheap. Reception staff were lovely and helpful. Bed Linen seemed clean. From there on its pretty negative. Parking is tight and limited. (i saw two people scrape their cars on walls and ceilings within 15 mins). Inconveniently placed concrete curbs and bollards make it tricky to get in and out with anything larger than a hatchback. Also had to block the entrance for everyone else whilst my wife got the access key from reception as there isn't a waiting bay for new arrivals outside the hotel. Hotel interior was dated and scruffy. Carpets dirty, reception smells of stale cigarettes. Overflowing cigarette ashtrays in the garden/terrace (which is basically the dead space between buildings filled with garden furniture. Room was small, dated decor, and lots of things were broken. Bed had a massive dip in it where springs had broken. Bath had black mould around. Light fixtures and telephone was handing off the wall. Hairdryer in bathroom was broken. Curtain didn’t pull far enough so room was bathed in light from 5:00. Walls paper thin. Unusual layout for hotel room, bathroom next to main bed. Toilet literally 1 metre from your bedside table (not much privacy). Had to sit on toilet at an angle because I could fit my knees in otherwise. Unfortunately there was a lack of care given to cleaning. Dust and hair under beds. We had used tea making kit still in the tray, and the toilet roll (which is housed in a black box rather than being lose) hadn’t been checked meaning we ran out after two sheets. Black mould around the bath. We were only given two towels despite them knowing we were three. Given shower gel to use as hand soap. Only 1 pillow each. Great location if you want to walk into town easily. Only 5 mins from historical centre. Although I would add that its right next to a massive busy road. Our room was at the back of the building on a working night so this didn’t affect us. (back of the room overlooks the smoking garden so it could be noisy if there were people out there). Reception staff really lovely, spoke very good English, and were accommodating of our terrible attempts at French. Breakfast was basic (continental style). Toast, jams, low quality patisseries. Sweaty jambon and fromage in a fridge cabinet, cereal, hot dogs ??? Yogurts and juice. Coffee machine. Tea making facility. Tubs of varying quality fruit salad. Most of the residents on the Wednesday morning that we attended seemed to be preparing for work. I assume that this hotel stays afloat by doing as little as possible but keeping things cheap so that they appeal to businesses trying to minimise cost. All in all it was a convenient place to stay for one night on our way through. But I wouldn’t stay here again even if it was half the price. Plenty of better options unless you are last minute desperate.

The hotel is located in the centre of Rouen and is convenient to visit.

We are frequent European travellers, used to comparing and contrasting. A nice little hotel and good value too. Nothing was too much trouble for the staff, food, alcohol or anything else. The room was clean and comfortable (interesting colour scheme but not unacceptable) and there were eateries available in the shopping centre across the road. The centre was but a short tram ride away. My wife was not so keen onthe location but I was content overall. A nice little hotel.

Friendly and helpful staff. We had a late checkin, but we were friendly welcomed. Also the breakfast was surprisingly good. Something for everyone’s taste. Nice proper rooms, silent and good shower/toilets Parking is 8 euros, breakfast is 8 euros. If you don’t mind to park the car at the street it can safe some money.

We didn't have any reservation and book last minutes as we came from UK and planning to go to Paris but we had a flat tyre on the way. The guy at reception (sorry can't remember his name) help us get a joining room as there was no family room available. The room was great, clean, spacious and bed was good too. Breakfast the next day was excellent. Special mention to Astrid at Reception in the morning she was very helpful to call many garages to see if they replace the flat tyre given a lot of garage was already booked nor didn't have the tyre! In all the hotel staff was very helpful and the hotel was clean and good.

The hotel is very comfortable and quiet. The household is a day and the wallpapers are changed. The possibility of warming a microwave dish, making a coffee and drink distributor. It could be improved at the level of the dishes offered, but it is depleting.