Mainport Hotel Rotterdam a Hilton Affiliate Hotel

Great hotel in center nice room with jacuzii and my birthday celeb

We love this hotel. Staying several times to celebrate our big days. Good location and good private sauna.

Clean room, Loved the whirlpool Breakfast fare though was almost similar the 3 days I stayed

Everything was really clean and perfect. Top notch. The Whirlpool was reslly enjoyable. Location great 5mintue and you're in the city center.

The reception is extremely disrespectful. As a businessman traveling around the world, I think I have experience in many hotels. The hotel is a 4 star hotel. It definitely does not deserve 5 stars. The rooms are small and simple. The beds are mediocre. The breakfast is Cafe style. They take a deposit of 100 euros at the entrance. I was satisfied with the room the next day. I asked for a change because I couldn't stay. They asked for a second deposit for a new reservation. I said there was a deposit included. It was for the first reservation. We will refund it to your account after a week. The same hotel is disrespectful enough to ask for a second deposit for a different room and arrogant enough to treat its customers as thieves. I definitely do not recommend it. In terms of hotel standard, it is really 4 stars at most, definitely not 5 stars. The rooms are 3 stars.

Rough around the edges is the best way to sum up this place. It looks nice but the service is bad- one would hope the front desk would see a line and respect that order rather than just letting anyone walk up- nope. The bell men/ concierge don't actually help with bags😳. The wifi for the building was out for half of my stay. The front desk staff seemed unconcerned about when it would be repaired 🤦♀️ The only good thing I can truly boast about is the bar tenders cocktail skills, he makes some gooooood cocktails.