Hotels in Rotorua

"Courteous customer service, perfect location ( next by the lake & Polynesian Hot Pool ) and you can enjoy a lovely morning walk then go to have fun in the pool, remarkable checking in processes ( being so helpful ), room is very clean. So relaxing you ever expected!"

"A very clean hotel with a very welcoming front desk, which made us feel at home in a foreign country. Facilities: Very stylish Hygiene: clean nice environment Service: warm The location is very good. I will stay here again next time. Recommended to everyone."

"Fuss free check in, basic but adequate amenities. Good bargain for the space given the price paid. Most appreciate the location and beautiful lake view"

"Location was in a place accessible to the city centre however the room had a weird smell and the toilet blinds did not work. The worst part was the smell from it. The walls are paper thin and we could hear our neighbour showering or having a conversation."

"They have great customer service. Are very polite and easy to talk to. The only two sad things was that I asked for our room to be cleaned while I took the kids out in the morning around 8. But when I arrived back in the afternoon around 4pm, it was not yet cleaned. Also the shower head was very hard to use. Maybe it has some plugging issues. The water comes out outwards, not focused in the middle."

"Generally speaking, although all the hotels booked during the self-driving trip around New Zealand may not be available in luxury hotels (after all, the population density is very low), basically all the hotel beds are very comfortable and clean, which is really important. During the day, we are basically outside either driving or hiking, so having a comfortable and clean bed when we rest really ensures our sleep quality. I was mentally prepared before arriving at the room every time, but in fact, every time it was a little bit beyond my expectations. Like the one I booked in Rotorua this time, the room was clean and tidy, the bedding and mattress were very comfortable, and there was an extra bed in the room. The bed is very comfortable, the kitchen has an oven, the bathroom has a washing machine, and it's very close to the busiest streets. Because the itinerary is very tight, I arrive at the hotel very late every time and leave very early, so the above conditions are considered satisfactory for self-driving travel👍👍"

"We really enjoyed staying in Thermal Park, staff are friendly, facility is excellent, and location is perfect. We were originally booked for one night only, but fell in love with this place and stayed three nights instead."

"Very nice and new place in a tranquil environment.  We enjoyed the spacious apartment. Bright and new , just how one would like it."

"After a long search, I chose this hotel over a more expensive B&B, feeling that chain hotels generally offer higher quality. I wasn't disappointed at all. The room was neat and clean, the staff were enthusiastic, and the breakfast was good. In the evening, I visited a famous hot spring hotel to experience the unique local sulfur springs, which was particularly enjoyable."

"Nice hotel. Every things good Specially the worm pool. Only the room Temperature is hot. And the air conditioner not cooling well when we spoke with staff they offered a Fan and that not enough during a summer time Recommended to during winter time"