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Facilities: Excellent Hygiene: Excellent Environment: Excellent Service: Excellent

I booked for 2 adults and 2 children and clearly had confirmation of 2 children and 2 adults. Called twice 2 days before our trip. The reception male did not know what I was talking about could not find booking then said it was only for 2 adults.He then said he will note down when I explained I booked for 4. Then called again couple of hours before checkin and went through the same thing waslooking forward to relax and they found it hard again to look for my booking and mentioned 2 adults and not including my 2 kids. The hotel was ok and tv channels not enough just 1 movie 1 sports channel. Menu was not really goo VERY EXPENSIVE but food was not okay. Asked for another jug of cold water as we were really thirsty but the lady said they can't provide a JUG of water so ended up organizing uber. Staff need to be abit more upto date with everything etc..

this is an ideal place to stay, stayed here 10 years ago, they have now got some nice refurbished rooms, clean and ideal for stay with Kids. Nearby Halal Restaurant AliBaba was handy.

Stayed here for 2 nights with my family including an infant. Room was pretty spacious. Staff was friendly. Unfortunately, there seems to be bed bugs or dust mites on the floor carpet as I got plenty of bites around my ankle. Went ahead to inform the front desk but I was told that there were absolutely no bed bugs in the hotel. Overall room is ok except for the cleanliness.

The owner and her cute cat (named Paola) welcomed us. The room was clean and cleaned every day. There were plenty of towels. The shower room was a little old, but the water pressure was strong. However, the hot water was surprised by how cold it was every time because it had to go through cold water first. It was fixed in the bathroom, but I was happy that there were tissues. The bar soap had the soothing scent of New Zealand's famous manuka honey. The kitchen was equipped with cutlery. There was a stove, but there was no ventilation fan, so if you want to grill meat, I recommend using the BBQ stove outside. Laundry was $2 for the dryer. If you are looking for a motel in Rotorua, I recommend this motel!

Generally speaking, although all the hotels booked during the self-driving trip around New Zealand may not be available in luxury hotels (after all, the population density is very low), basically all the hotel beds are very comfortable and clean, which is really important. During the day, we are basically outside either driving or hiking, so having a comfortable and clean bed when we rest really ensures our sleep quality. I was mentally prepared before arriving at the room every time, but in fact, every time it was a little bit beyond my expectations. Like the one I booked in Rotorua this time, the room was clean and tidy, the bedding and mattress were very comfortable, and there was an extra bed in the room. The bed is very comfortable, the kitchen has an oven, the bathroom has a washing machine, and it's very close to the busiest streets. Because the itinerary is very tight, I arrive at the hotel very late every time and leave very early, so the above conditions are considered satisfactory for self-driving travel👍👍

I stayed for several days, the room is good, the kitchen utensils are also very complete, there is an electric blanket on the bed, and someone helps us to clean up the room and change the towels, I really feel good 👌👍

Solitaire is the top three luxury homestay in Rutua. On the shore of Lake Tarawera, the scenery is beautiful and the food is delicious. It is suitable for couples or couples to relax, not very suitable for children. The price is expensive and the price is not high.

The cabin room is very distinctive, with the campervan, each independent cabin can be parked next to the quiet privacy, there is a small table and stool at the door to rest, and the outdoor environment is also very good. The front desk service was thoughtful and polite, and would take the initiative to introduce the surrounding tourism projects. I gave me a pack for free when I didn't bring the money to buy washing powder. The room is clean and tidy, there is a simple coffee table, the kitchen is in the courtyard, the guests can use it, there is a children's play room next to it, the humanization is very thoughtful