Hotels near Wilbur D. May Center in Reno

Stayed for Hins Cheung concert and thought it’s acceptable. Book with ticketing agent to save resort fee would be cheaper.

Earlier I posted a negative review if the Atlantis Hotel & Resort. Same day, few hours later, went to Silver legacy.I found this ****** must looser than Atlantis! If I return to Reno, I will avoid Atlantis and spend more time and money in the Silver Legacy. I found the El Dorado had tight slots too! No recommendation there!

I ordered food to be delivered to my room once. It was missing half of what was supposed to be there. It was also 35 minutes late from when they said it would be delivered. And it was cold. Another night I was waiting for the front desk to pick up the phone for 50 minutes. At 10pm. Another night the two front desk agents I talked to were very confused. The first one gave me wrong info, and the second one corrected what I was told, but then sent me away to come back later. I really like GSR, and I really enjoy the pool, the rooms are beautiful, the nonsmoking rooms are great, etc. But I do feel they could use a massive customer service training overhaul.

We stayed in July 2022 and since we had stayed there before and had issues at check out with the front desk saying we owed more money and having already paid in full decided to pay cash and only put the fifty dollar deposit on the credit card. We checkout and are told the deposit has been released back to my credit card and a week later I'm still waiting for it. I checked with the hotel and was told check with ny bank which I did. Still no refund with the hotel insisting it was refunded and me saying no it wasn't. After getting no where with hotel management I wrote off to the owner of Peppermill resorts of which western village ****** hotel is part of and two weeks later I've heard nothing from Mr. Bill Paganetti Sr the owner. Every time we have stayed there there's an issue with payment upon check out with the front desk either saying we owe more and then running my credit card three times to get extra money they're not entitled to or saying we can't check out we owe more money when I've paid in full and have receipts to prove it. Western village ****** hotel front desk has serious issues with their front desk staff and reservation system and because I dared to complain about the deposit we were told we're not welcome back. This is how a three star hotel treats individuals who dare to complain about room charges and deposits. I realize it's just fifty dollars but it's the principle of the fact that a hotel can scam people out of Money and get away with it.As the saying goes buyer beware in this case guest beware because you might find your credit card charged extra or worse be told you owe more money so you can't check out. Even if we were welcome back we still wouldn't stay there because of the money issues that always come up at checkout with staff . The housekeeping staff is far friendlier than the hotel front desk staff and that says alot. We've stayed at four and five star hotels and never had these issues so obviously it's an issue with Western village ****** hotel so again guest beware if you choose to stay there

Located in Sparks, Hampton Inn & Suites Reno/Sparks is in a shopping district, within a 15-minute walk of Outlets at Legends Sparks and Wild Island Family Adventure Park. This hotel is 2.9 mi (4.7 km) from Sparks Heritage Museum and 3.1 mi (4.9 km) from Victorian Square.Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a picnic area, and a vending machine.Grab a bite from the snack bar/deli serving guests of Hampton Inn & Suites Reno/Sparks. A complimentary full breakfast is served on weekdays from 6:30 AM to 8:30 AM and on weekends from 7:00 AM to 9:00 AM.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.Make yourself at home in one of the 102 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.

Main reason to stay here is that it is right down the road from the airport. I found my room reasonably clean, no maintenance issue, though I had to call the front desk to have them explain how to turn on the AC (a hidden switch on the unit, which in turn activates the wall thermostat). It is a bit hard to find - set back from the street, and if you miss the turn, you have to go around the block. There are some food options in the immediate area. Microwave and fridge in the room. They serve real breakfast - well microwaved eggs and sausage patties - in the lobby starting pretty early. I was somewhat disturbed in that there is a corner of the parking lot, labelled ”smoking area”, that was pretty continuously occupied by men, who did not appear to be hotel guests (did not see any of them coming in/out of the lobby). I wondered who these people were, and if my car was safe in the lot. In the end, nothing happened, so was OK but I still wonder what was up with that. Inside, it was fairly quiet, some noisy guests in the hallways, but the noise of the AC fan masked that and I slept well.

The facility was just right for what we needed. It was clean and spacious. The surrounding area was blighted due to the closure of Harahs and other business establishments. There were some undesirables hanging around the hotel but tolerable. Good Vietnamese and Thai restaurant nearby. Inside the hotel, I felt safe. The front desk folks were very courteous but did not have a lot of knowledge as to where to go or where to eat. Overall, I would rate my stay a 7 or 8 out of 10.

We stayed here while driving US-50 through northern Nevada. The hotel is very close to the airport, but we had no trouble sleeping due to noise or anything like that. Location is also good for restaurants and other services, and it's easily accessed from the Interstate. Hotel was good too; service was friendly and competent. Rooms were comfortable and modern; beds were fresh and sleep was good; bathroom was clean and the appliances worked well; and the Wifi worked well too.

For more than ten years, the annual meeting has been in Reno, and I have stayed at those high-end hotels in the city. In recent years, I like to live in Sands. One is cheap; the other is parking plaza, not a parking building, and it is close to the elevator; the third is far away from other old friends who live in the center hotel, avoiding entertainment. The bad thing about this hotel is the old hotel, which is separated from the strip by two streets, and it is inconvenient to drive by yourself; it is the most commonly used in the old US-window air conditioner, noise; and then the price is low, residents, restaurants Casinos are not high-grade.

The hotel has just been opened for a month, thus everything is new and clean. The front desk employees are friendly and provide good services. The hotel is closed to a small lake park. The room does not have its own hair dryer, thus I needed to get it from the front desk. I was surprised that the room had iron, but no hair dryers. The room rate already included the simple breakfast. It provided broiled eggs, oatmeal, energy bars, hot chocolate, tea and coffee.