Travelodge Reading M4 Westbound

Room Cleanliness and Comfort: Multiple reviews highlighted clean rooms with fresh bedding and towels. Beds were described as comfortable, and some guests appreciated the spacious layouts, though a few noted minor maintenance issues in specific rooms.

Good space

On arrival managed to get parking space, registered and greeted, no problem. Inside Travelodge was surprisingly quiet. No electronic card, just physical key. Unable to lock the room with a double lock once inside so didn't feel secure. We then immediately went for food with services conveniently close by. On our return we attempted to have a shower. The tap wasn't working properly and the shower connector would only pull up after a lot of work and then only deliver scalding hot water (mixer part didn't work). We gave up on showering. I reported to reception, there was no other room available. We had a family room. Sat on the bed and we all noticed the smell of poo. On inspection I was horrified that the blue upholstery had human excrement on it. I was unable to sleep in the bed. We would at that point have given up and left but our daughter was staying in another room. Instead I tried to sleep on the kids camp bed next to window with window open for ventilation. Come 6.30am and I couldn't get out there fast enough. I spoke to reception again about poo on the bed they didn't seem interested. I've emailed customer service no response.