Travelodge Reading M4 Westbound

Wasn't impressed to receive text whilst abroad to say if we checked in late our room could be let. We were flying back and couldn't guarantee getting there at 3 pm. Had to get family member to call to explain. There are 2 Travelodges, one each side of the motorway. We booked the westbound one. Both have the same postcode. Our satnav only recognised Eastbound side. Result was they couldn't find our reservation. Apparently this happens a lot. Staff redirected us so only a few minutes and a few miles delay. Our arrival delayed by difficulty at Heathrow,ie Terminal change and over an hour and a half hours delay before passengers could access luggage reclaim. Staff shortages. Arrived at nearly midnight. Only Costa open at services. However, staff at hotel helpful. Situation good and quiet despite proximity to M4. We were very pleasantly surprised. Room clean and plenty of space, bed comfortable, coffee-making facility welcome. Bathroom fine and water hot. Slept really well and plenty of choice for breakfast with services placed only a few yards away but not causing any noise problem at the hotel. Enjoyable stay. Pity about postcode confusion Maybe explanation to take westbound services turnoff given on website when booking would avoid confusion and save people being taken to the eastbound site. We were worried when satnav told us to pass westbound services but assumed hotel was approached by another turnoff shortly after. It would have made our arrival far less fraught to have been aware of the fact there were Travelodges BOTH sides of motorway. The hotel itself was good and gave us a comfortable night.

Sadly woken at 2am with faulty fire alarm, constantly going off Staff were simply out of their depth to handle the situation. Sadly, sorry repeated over and over doesn't cut it when you are trying to rest for a hectic day ahead

Good location, even though it is next to motor (high) way, it is pretty peaceful location, the staff is helpful and supportive. Only downside, phone reception could be a bit poor for some cellular providers.

Clean fresh and comfortable . Bathroom was very clean and fresh (shower very powerful) No complaints at all

Very clean rooms. Lovely peaceful view of grassland from room. Staff were very helpful, accommadating, and all very friendly. We've stayed at this site before, and it was every bit as good as previously. Having the shops and eating places on site was very good. Would thoroughly recommend.

Absolutely loved my stay.the staff was incredibly friendly especially Ami, the room was spotless and the bed was super comfy.will definitely come back ...we will definitely come back.overall a pleasent and enjoyable visit .The staff were very welcoming,attentive and always ready to help with anything I needed