Spencer Court

Stayed here twice now, was ok on a budget just for a bed for the night, never had the breakfast because it serves to late, looked to go again in June but no way am I paying 119 quid for one night, rooms very dated and tired as I said was great for a budget but for some reason charging nearly the same for a chain hotel.

I stay here for afew nights on my arrival there was no warm welcome the room was filthy not been hoovered since the carpet was new about 40 years ago the decor was crap the bed was crap. I was petrified to use the electrics in case I electrocuted myself great eh the rooms were never cleaned no bed made and no hot water from the sink in the room. The wifi was none existent aswel. Now onto the bathroom which was down the hall which needs a serious make over good job a had my flip flops cos whoever used it before me left it in a rite state unflushed toilets hairs in the bath mould every where and never clean over my whole stay which to be honest is a disgrace absolute filth would never ever stay here again and advise no body else too In my opinion far too expensive and a very uncomfortable stay

The breakfast tasted cheap, oily and not warm enough. After the first one, went out for the next 2 mornings and brought breakfast even though I already paid for breakfast at spencer court. The coffee pot leaked and as I wiped it up the floor was disgusting. The shower plug hole was blocked, kept filling up with water . No bath mat so had to use my hand towel so I didn't slip. Room was mish mash of furniture and bedside tables were small picnic tables. All in all an unpleasant stay. and wont be staying again. This hotel/ hostel needs looking into.

The room is small but it’s ok. What concerns me most is the poor customer service. Upon my arrival at home, i discovered that i left my favourite pillow in this hotel. I rang to the hotel staff which is not helpful enough and seems not interested to my request - if it is possible for them to send my pillow back to my home address, we even beg to him and offered to shoulder all the expenses just to have it back in no time and when they have time to send it as long as i can have it back. Our call has been cut off, we tried to ring again and again but no one picks up our call anymore. I know it is my fault to left it there , i understand that they are busy and has things to do but i just wish that some people will be considerate enough to grant someone’s personal request . It might just be an old pillow but i bring that pillow everywhere i go. That pillow was given to me by my late husband and it’s cery memorable to me. The after care customer service of this hotel is not good ……staff should be trained to have at least some considerstion. I hope this review will reach to the higher management of this hotel. We live around 2-3 hours drive from this hotel thus , it is impractical to drive back and front hence we kindly requested to mail my old pillow all expenses shouldered by us but the hotel staff just cut our call /s completely. If ever you cannot grant our simple request , at least you can keep it in your storage and will pick it up anytime when we can go back to that area again. Management , please hear this plea! Thanx

Had a beautiful Easter weekend at Spencer Court Hotel, the room was lovley and very comfortable,and we had a bouckney with sea view and over looking tennis Court ,lovley and very clean and nicely decorated,with a very clean onsuit,the breakfast every morning was most enjoyable and cooked well, complements to the chef,we didn't want for anything for breakfast 😋 as they cover all,looking foreward for booking again in the future when we are visiting our families .

Very understated hotel but extremely welcoming at affordable prices, we ate a 14 item breakfast for £5, quite unbelievable in this day and age. Traditional English Bed & Breakfast with great value for money, there was even a 32 inch smart TV in the room. It helped that we were upgraded to a sea view room with Balcony. The view is worth it ! The Hotel is within a few minutes walk to the Central Harbour and High Street. Our Favourite places were Alarturka Turkish Restaurant, St Peters Fish & Chips and Weatherspoon, the biggest in UK, now that's large !