Huaimeng
January 4, 2024
A very bad stay experience! The hotel is next to a main road, which is the only way from Queenstown to the airport, so there are still cars passing by in the early morning! The house is old, the sewer smells bad, and the sound insulation is very poor. Closing the windows does not reduce the noise at all. It's nothing new to get into trouble when staying in a hotel. What's even more frightening is that the hotel's attitude is very arrogant. We booked a two-night stay. We had a terrible rest on the first night. We asked the hotel to change rooms for us the next day, but they refused. We asked Ctrip to coordinate the cancellation of our stay for the next day, and they also refused! The hotel knew clearly that the room had serious flaws, so it had to admit defeat when it made the decision! Negotiations run from 9am to 4pm! In the end, Ctrip paid 1,000 yuan in compensation, and we spent 3,000 yuan to rebook the room! Traveling is physically draining, and not getting enough rest is really harmful to your health. Families should choose carefully!
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