Queenstown: 158 hotels found

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Top rated hotels in Queenstown

Copthorne Hotel & Apartments Queenstown Lakeview

Copthorne Hotel & Apartments Queenstown Lakeview

4.3/5194 Reviews
We booked a room with two single beds and yet they provided us with a King size bed upon arrival. We expressed our concern to the reception and they said there is no guarantee for the room type booked especially during peak season, and they even said it is a common situation in New Zealand, which I personally haven’t encountered in other 4 hotels during my stay. I ended up paying extra for an extra bed so that my frd and I can sleep separately. The customer service from trip.com provided assistance instantly when we expressed our concern to them and they agreed to compensate the extra that I paid. Apart from that, the hotel is clearly understaffed as there were times that there is no one at the reception and I didn’t think the staff were very attentive and helpful either. Also, there were not enough parking space in there car park so we were forced to park outside the hotel as directed by the staff but then the staff called our room at 6:30 the next morning telling us to park our car back into the garage as people started leaving. All things aside, the location of the hotel is great as it is beside the lake and is close to the city centre. To conclude, I wouldn’t recommend this hotel to others.
Copthorne Hotel And Resort Queenstown Lakefront

Copthorne Hotel And Resort Queenstown Lakefront

4.1/584 Reviews
A very beautiful hotel which needs a bit of uphill walk for about 15 mins from the town centre. There're no shops restaurants in the neighbourhood but one can eat at its restaurant or room service. The room itself is very spacious, clean, well equipped and our room overlooks the lake which is great. The pickup point for Milford Sound tour we joined is along the street in front of the hotel (Stanley Street). I tried the buffet breakfast which is so so with limited choices. Overall I love this hotel especially the price is great compared with other hotels at the very central location.

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