Guest User
January 28, 2024
The weather is 20 degrees and the hotel has no air conditioning! ! ! As soon as I opened the door, a burst of unknown air hit my nose. The whole family sneezed together. I don't know how long it had been since no guests had checked in! We put down our luggage and went out. When we returned to the room at night, we found that the air was extremely stale and the temperature in the room was 31. Oh my god. . . After calling the front desk, a staff member came quickly. He told me that the hotel's air conditioners were all turned off and there was no air conditioning! You feel hot because the lights are on. . . If you turn off the lights in the room and open the window, it won't be hot. . . Extremely bad experience! ! ! Why didn't you specify that there was no air conditioning when you made the reservation? . . . This thunder stepped on so hard! ! ! In addition, the window in the room is transparent, so I can think of turning off the light and opening the window! It refreshed my outlook on talent! So angry!
Facilities: Very poor
Hygiene: Very poor
Environment: Very poor
Service: Poor
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