Find 5-Star Hotels in Pulau Perhentian

Resort Stay Review— My overall stay at this resort was great, and I would definitely consider returning with my extended family. Arrival & Ferry Service— The complimentary ferry service from Fairfield Kuala Besut to Perhentian Island and back was a nice touch. We were provided with free drinks, and the waiting area at the restaurant or lobby was comfortable and convenient. Birthday Surprise— This was a birthday trip for my husband, and I truly appreciated the effort put into decorating our room and providing a complimentary birthday cake. It made our stay extra special! Room & Privacy— The room itself was spacious and comfortable, but it lacked privacy as it was clearly visible from the pool opposite (Room No. 2048). I requested a room change to a more private space but, unfortunately, received no response. Cleanliness & Housekeeping Issue— On the second day, I found a dead animal stuck on the daybed’s blind. Since I wasn’t using the blind, I left it there as we were checking out the next day. However, I was disappointed with the front desk’s response when I reported it upon checkout. The receptionist simply said, “Oh, we will ask them to see and remove it,” without offering an apology or even a simple thank you for informing them. For a five-star hotel, I expected better hospitality and professionalism. Dining Experience— • Breakfast Buffet: The breakfast buffet was fantastic, with a wide variety of options to choose from. I especially loved the nasi lemak—the sambal was just right, not watery or overly sweet. There were also plenty of desserts and even ice cream, which was a nice surprise! • In-Room Dining: The food was delicious and well-presented, but it wasn’t very warm upon arrival. It would be great if they could serve it hotter or use a warmer. • Restaurant Dinner: I ordered grilled beef, grilled prawns, and fish, and all were absolutely delicious! Facilities & Environment— The resort’s facilities were excellent—top-notch in every aspect. I especially loved the romantic beach area, though the climb to reach it was a bit tiring. Still, the view and experience were worth it! Late Checkout & Departure— A big plus was the complimentary late checkout at 4 PM, which aligned perfectly with the ferry departure time. This was really convenient and appreciated. Final Thoughts— Despite a few minor issues, I truly enjoyed my stay. The resort offers a wonderful experience, great food, and excellent facilities. I would definitely return with my extended family for another trip!