Puerto Vallarta Zona Hotelera Norte Hotels

Expect for most of the staff to speak little English, but don’t expect it to impact their service! Everyone is so friendly, and will try their absolute best to ensure you have a fantastic stay! The food was better than most resorts especially that it is a buffet! Rooms were clean and the grounds are so pretty.

Don’t believe any terrible reviews. We adore this resort. Visited mid January for the 2nd time. It was just as enjoyable as it had been in 2018 and we will definitely return next year! It’s nicely contained but not at all cramped. Very friendly and hardworking staff. Bartenders were always generous. Beach very swimmable. It’s actually much preferable to be at a more midsize resort with children and elderly. Also the 10 min trip from the airport is really convenient as opposed to the hour long journey with other places. Being situated right in town is convenient as one can cheaply cab around if desired. On the beach we purchased a boatride, hair braids, as well as horsebackriding from folks passing by and had a great time. There is also a huge supermarket a 5 min walk away with all kids of high quality clothes/sandals, souvenirs, and other household things if something comes up. One of the main pools is actually slightly heated (which we have not seen anywhere else, and we have been to many Mexican all-inclusives on both the east and west coasts) which makes a huge difference. Obtaining pool loungers was never an issue even midway through the afternoon. Sure the rooms need updating but we don’t spend much time in there anyway. Some people have mentioned issues with the kids pool (?broken tiles); my kids, as young as 2, had 0 issues. Bring a lifejacket/swimvest if the kid is under 4 or 5 as part of the kids pool is moderately deep. The a la carte restaurants probably leave something to be desired but we only went once with the 4 kids along. Buffet certainly had everything we wanted and the waitstaff were very enthusiastic and attentive. It’s very reasonably priced, but don’t discount this place. Highly anticipating returning in 2025!

We had the pleasure of staying at the Krystal Puerto Vallarta for the month of August 2022. The team was very accommodating from the moment we arrived. Lilian Lozano a front desk manager was simply outstanding and very accommodating to our needs. Our room was clean and modern with a great ocean view. Gabriela (Gabby) our cleaning lady, ensured our room was in great shape, with great pride and attention to detail and always with a great smile. The food was very good and tasty, eating at different  restaurants was a nice treat. The Manager of the restaurants,  Maricela  Hernandez was most welcoming and thoughtful, providing an experience that exceeded ou expectations and treating us to some delicacies at the end of our trip. The serving staff at the restaurants were great. Special mention goes to the following individuals for the great service and attention to us as clients: Alberto as from day one provide great service; Omar Becerra table Captain always leading by example; Rahul, Eduardo, Enrique, Hilda, Maria and Hugo always tending to our needs. Thank you for making our month visit wonderful and memorable. Until the next time....Hasta Luego Amigos Mexicanos Julio and John

This is an affordable all-inclusive place to stay with a nice beach for swimming and sitting on the sand. There isn't much shade but you can rent a beach umbrella and chairs. The lobby and buffet are open air so it can get really hot during the warmer months. The food was safe, but unremarkable. There was a good variety of choices everyday and each night at the buffet had a theme, such as Mexican, Seafood night and BBQ to name three. We were there at the beginning of October and the weather was still quite hot and the Air Conditioning in the inside restaurants was not quite strong enough to cool the place down, but the servers were excellent. I was worried before arriving that the hotel would be noisy at night, but they have a night club for the resort across the street for all of the late night partiers making the hotel a quiet place to rest and sleep. However, one of the elevators must have been over something very stinky because most of the time, there was a smell of sewer for a lot of our rides. It was the elevator that was for the rooms on the beach front side of the hotel that went up to the 7th floor. The other elevator in that section only went up to the 6th floor. The rooms were nice and clean and the bed was comfortable. We were on a top floor with roof exposure so our room was never able to cool down below 77 degrees despite the hotel's efforts to fix the AC so I had difficulty sleeping. I understand the lower rooms were nice and cool for sleeping. The maid did a great job keeping our room clean! This is a great place to stay for those who like a busy active beach area. It is centrally located which makes it easy to go into town or access tours. The hotel staff was great. If you want a more relaxing, quieter beach and pool, you will probably need to go elsewhere.

With a stay at The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive in Puerto Vallarta (Hotel Zone), you'll be within a 5-minute drive of Cruise Ship Terminal and Malecon. This upscale hotel is 0.1 mi (0.1 km) from Bay of Banderas and 9.7 mi (15.6 km) from Nuevo Vallarta Beach.Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a 24-hour fitness center. Additional features at this hotel include wireless internet access (surcharge) and concierge services.This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Talvera, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.Make yourself at home in one of the 192 air-conditioned rooms featuring minibars and espresso makers. Rooms have private furnished balconies. Flat-screen televisions with satellite programming provide entertainment, while wired internet access (surcharge) keeps you connected. Bathrooms have showers and complimentary toiletries.

With a stay at Garza Building in Puerto Vallarta (Hotel Zone), you'll be within a 5-minute drive of Cruise Ship Terminal and Bay of Banderas. This upscale apartment is 3.1 mi (4.9 km) from Malecon and 9.8 mi (15.7 km) from Nuevo Vallarta Beach.Guests will find features like a virtual front desk.Make yourself at home in one of the 8 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. 42-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and coffee/tea makers.

Great location. Hotel is on the older side but it was a clean bed and cool room for the stay. 97% of the staff were very friendly and service was great. Unfortunately some have really bad attitudes directed only at particular guests. Strangely those were also not wearing name tags. With that said Jesus was one of the most helpful and friendly staff member. Not sure if it just México, but there seemed to be a form or paper needed to be completed for every step of the check in and check out process. Not very eco friendly and must need huge storage facilities for all that paperwork. Overall, a great stay and will stay there again.

I have stayed in many hotels and this is a good hotel. I liked the views from our ocean view suite the most. The sunsets were lovely as we looked unto the ocean. I also liked the location, the room and the décor, the facilities, the numerous pools. The staff was generally very helpful and effective. The views from the infinity pool near the restaurant were awesome as well. We were celebrating our birthday during our stay and Antonio at the concierge offered us good ideas for activities and restaurants that made it fun. Luis at the front of the hotel is a gem and was absolutely helpful throughout our stay. I intend to stay here again. We had paid for a grand junior suite double with ocean view. We expected a full ocean view suite but it was a partial view. Also, the suite had only one bed instead of two. The staff at the front desk did not appear to be even concerned that we were put in a room that was different from what we paid for. They were not helpful. The rest of the staff were great and the hotel is great.

We are here now and this is our 3rd time to visit the Marriott here. This morning s the best hotel yoyd money can buy in PV. The pool is absolutely incredible in size and the pool service is awesome. Carlos took excellent care of us today. The breakfast buffet is outstanding with great food selections and quality. Reyna has waited on us 2 days in a row and she is outstanding. She truly takes care of her customers. Ice cream - everyone likes ice cream and they gave a great ice cream shoppe. The rooms are very nice and the beds are outstanding! This place is 5 stars!

The view from our room was fantastic, the pool itself is very beautifully designed with lots of trees for shade and privacy. However, I contracted Pseudomonas aeruginosa from the pool the very first night of the trip which ruined the rest of our stay as I couldn’t walk and was in severe pain. I knew immediately what was causing the swelling and blisters, so we went to the on-site medical staff to receive a prescription for antibiotics. Paid $155 for the doctor to tell me it was not an infection and to take ibuprofen. Gave it a few days treating with Ibuprofen and it was only getting worse. Ended up moving to another hotel, seeing another doctor to get the prescription I needed and the infection cleared up very quickly thereafter. If not for this combination, the stay would’ve been pretty good. Though I highly recommend you eat elsewhere, as the food was disappointing compared to what you can get at any other restaurant in the area. For the price we paid, we will be staying elsewhere next time.