Hotels Near Johnson & Wales University Providence Campus in Providence

Always use a Marriott hotel. This one was very disappointing. We made our reservation 2 months ago with a request for a top floor and away from the elevator and it would be a late check-in. We arrived at 9pm, only to get 3rd floor and across from the elevator. We were also not told it was a handicap room. Room was clean but disappointed. Only a handheld shower head because of the handicap room but the shower head was falling off the wall. Shampoo bottles not able to read. Pillows too soft. And no tea bags. They only provide coffee, which we don't drink. Front desk told me I had to go to market and buy a tea bag The hotel was under renovation. The exercise room did not have wipes to clean equipment and some of the equipment was not working properly. Upon leaving, poor customer service as they never asked how I stay was. Not sure I would stay here again.

My two grandkids, my wife and I stayed at this hotel for two nights. I had two suite upgrade certificates left in my Bonvoy account and decided this would be a great time to use them. The chances of getting upgraded is usually about 50-50. I called the hotel a couple of days ahead of our arrival and explained that a suite would be extremely appreciated with our 9 and 11 year-old grandkids. I asked if I could put in a separate request for a suite based on my Lifetime Titanium status. She said no problem and would attach a note to our reservation. The day before our arrival, I got a notification that we had been upgraded with the certificates to a 720 sq. ft. king suite with an incredible view of the capitol. We arrived early and our suite was still occupied, so William took all our information and said he would notify my when the room was ready. We took the kids to the Museum of Natural History and the Planetarium. Upon exiting the planetarium I saw a notification that our room was ready. We checked in and the room was beyond our expectations! The sixth floor suite had an amazing view of the Capitol. We settled in and my grandson could not get internet access for his Nintendo switch. We went to the front desk and Nicola tried to help but couldn’t get it to work. So she gave us a number for IT support. We walked down to Providence Place and had dinner at the food court. When we returned he called the IT guy and he was connected in less than 5 minutes! Thank you Nicola!! We had access to the Club Lounge and picked up some sodas and waters. The next morning we had breakfast in the Club Lounge. The food included fried eggs, sausage, fruit and pastry items, coffee, and juices. The following morning the choice was scrambled eggs and bacon. Robert, the gentleman in charge kept everything stocked and the room clean. The following day we took the kids to Newport to tour the mansions. We got back around 6pm. The rooms were cleaned and looked pristine. The bathroom was huge. It was handicapped accessible. The shower had plenty of pressure and hot water. The room a/c worked great. We departed after breakfast. Hanna quickly checked us out. The room bill was perfect. The valet guys were great. The kids were already talking about when we could return. We can’t wait to return to this historical (former) Masonic hall.

We host our 2 and 3 years old, since check in experience has been great. The hotel is renovated with the wonderful rooms and the incredible service, excellent location My family and I have had the privilege to spend a few amazing days in the hotel, The staff is amazing all super friendly and serviceful always smiling and willing to help you in anything you ask, The hotel has a indoor and outdoors pool during the weekend there was music around the pool and the environment was great ! We had the opportunity to meet one of the executives JC name a spectacular person just someone who makes the difference Thanks to him and all the other staff for making our memorable holidays We will certainly come back !!!

There was hair on the bed, there was a mineral water bottle lost by the previous guest in the trash can, the restaurant did not have dinner, nor did it provide take-out menus from surrounding restaurants, so Starbucks in the lobby settled the dinner

The hotel experience was great, super comfortable beds and pillows. The hotel room was very cleaned and the bathroom was very cleaned as well. The hotel staff were very friendly and made sure we were happy with the room. I have stayed at hotels 2-3 times more expensive per night, and this Extended stay blows them away , we slept very well.

Beautiful environment, good location, convenient life counter service, timely and accurate, it is recommended

HORRIBLE!!! Avoid this hotel at all costs. After a long day of travel with our 9 year old son we arrived at the hotel at around 11:30 pm. Our flight landed just after 11pm. We had a confirmed reservation for one night and were exhausted from a long day of travel and were eager to get a good night rest. When we arrived we noticed someone’s workout clothes on the floor outside the door of the gym in the middle of our path. We circumvented the dirty clothes in the floor and we arrived at the front desk and told the gentleman we had a reservation. He told us that there were no rooms available despite having a reservation. He told me it was my fault for not checking in earlier and that my reserved room had been given to someone else. He went on to tell me I would need to call and request a refund and then blamed me for booking through a third party when in fact I booked with HILTON DIRECTLY. Never in my life have I heard of this and when I proceeded to inquire he then changed his story and said he didn’t have any clean rooms available. I asked if I could speak with a manager who emerged from a back room. He rudely sat at the computer and told me that he in fact had a room after all. After arriving in our room exhausted and exasperated we found a filthy room with a disheveled bed, crumbs on the floor and a smell that was like a stomach churning combination of beef jerky, maple syrup and vomit. My 9 year old son asked if we could sleep in the car instead and my husband and I considered it. I will NEVER stay at another Hilton property. What a nightmare.

Very new hotel, close to the airport, the rooms are clean and spacious, and the lights in the toilets and corridors are voice-activated. There are many hotels in the surrounding area, so it is inevitable that the new hotel is not popular, and the breakfast is slightly simple.

This was a very good place to stay near T. F. Green Airport, Providence, RI. There was a free breakfast with all sorts of cold and hot choices. Free airport shuttle. I'm handicapped and walk with a cane, so I needed assistance with luggage. Usually this hotel doesn't have that as they are more like a motel when it comes to that kind of service but they were so helpful and accommodating. Make sure to request handicapped-accessible rooms/baths when making reservations. The beds are so, so comfortable with pillowtops. Orlando, the Maintenance guy, was wonderful. He brought all my luggage to my room. The next morning, I was leaving for the airport and he was the driver of the van. I guess he wears many hats! He was so amazing-brought my luggage to the van, from the van to the curb-side check in, waited to make sure they has a wheelchair for me to get through the airport. Awesome service!! The only concern I had at the hotel was the TV remote was filthy. I had to wipe it with alcohol swabs before I used it(and washed my hands 3 times in between). When I let the front desk know, they were appropriately concerned and said they would address it with their housekeeping staff. Good response to a complaint.

I had the most dissatisfying stay recently at the Hampton Inn in Smithfield RI. This was a one night local getaway for me to have a little alone time, to get some work done, and to relax. I have often stayed at Hiltons but not at the particular location. Right off the bat I found the desk person to be grumpy, short with me, and unfriendly, Not to mention that when I arrived I had to wait for him at the desk as he was outside, Once settled in my room the wifi was inaccessible. I tried several times and there just wasn't a strong enough signal for my computer to hook in. Not only was this disappointing but it didn't allow me to get the work done that I had planned on doing. The room above me sounded like a bowling alley all night long so sleep wasn't possible. In the morning the tv no longer worked, Seemed to possible be a bug with the clocks falling behind or something. Then, when leaving, there wasn't even anyone at the desk to speak with - just a box to put in your plastic room key for disinfecting. All in all it was a very disappointing stay and I won't be returning,