Guest User
January 31, 2023
We spent ages choosing this Portimao guest house, but our expectations of it were not met. It's an odd concept, offering a room in an unstaffed house, that doesn't offer breakfast but also doesn't offer any catering facilities?? We booked a "Superior Triple room with balcony & city view". What we actually got was a clean, well-decorated double-bed room, sparsely furnished with one chair, no table to sit at. The balcony was a tiny Juliet balcony overlooking a narrow street & the house opposite- not big enough to stand on, let alone sit on, but then, the "city view" was actually a large canvas/photo of old Portimao city,over the bed, not a view of Portimao. Sadly, the advertised roof terrace wasn't offered to us during our stay. That might have saved the day. The house itself is a beautifully restored old Portugese house in a narrow cobbled street, which unfortunately was used as a rat-run by traffic, till the early hours.The house was very clean & well decorated, but without any creature comforts. We'd spent the previous few nights in a comfy hotel in Faro , with a marina view & delicious breakfast, so ND Prestige was a stark contrast. It would be fine for one night, but not for several. The owner met us on arrival, gave us a long run-down of their Covid protocols , then left. We let ourselves out on check-out. (The housekeeper was lovely, we crossed paths briefly a few times, as she let herself in). In short, the accommodation websites (********** in this instance) need to ensure their descriptions of properties meet the reality.