HL Suitehotel Playa del Inglés - Adults Only

The hotel provides modern, well-equipped rooms with a rooftop terrace and spa. Its prime beachfront location offers easy access to attractions. Guests enjoy a wide breakfast buffet and consistent impeccable cleanliness.

I stayed at the HL Suite Hotel, Playa Del Ingles as a solo traveller from 28/11/24 to 05/12/24. As I was hoping to spend the majority of my holiday time enjoying the sunshine in the privacy of my room balcony, I sent an email to the hotel well in advance of my stay making them aware of this and asking if they would consider allocating a room for me which had a sunny balcony in the afternoon rather than the early part of the day. Reception very kindly acknowledged my request. I was so disappointed with my room allocation - Room C16. This room was in an annexe to the main hotel building tucked away as far as could possibly be from the seafront. The balcony had no sunshine for any part of the day until as shown in the attached image taken at 4:28pm. There was a flat roof leading up to my balcony with no obvious security measure to prevent anybody climbing onto it and accessing my balcony, for this reason the balcony door was never left open as this gave me cause for concern. The chairs on the balcony were very uncomfortable although I did not use them for more than five minutes. Perhaps reclining chairs would be more appropriate in particular for the ‘sunnier’ balconies. I feel that I have paid a premium for my room at single occupancy rates which means that I would be reluctant to do so again in the hope of getting a better room. On the positive side, all areas of the hotel were always immaculately clean and well maintained. The food and service was brilliant. Staff were always pleasant and helpful.

Only 2 days left off our 14 days we had an amazing time at the HL SUITE I have been to Gran Canaria around 19 times in all different hotels and I got to say this has been one of the best experiences. Beds were real comfy very clean rooms food was excellent staff were friendly views at the top roof fantastic along with top bar and 2 sunbathing areas one for naturist other for textile both with little plunge pools Also my partner had facial and Massage by Carlota she said one of the best she had so this is a must for the ladies not expensive for the professional service she received we def come back to this hotel last thing I will say no matter where you stay there will always be negative views so I say try this hotel you won’t be disappointed