Uni-Resort Kenting

It is a place suitable for family groups to relax on vacation. The problem is that it is too sunny. Most of the facilities in the southernmost part are exposed to the sun and it is difficult to stay for too long.

I stayed at the resort for three days and two nights. I arrived at the resort at 3:15 pm on the first day. After unloading my luggage, I drove to the parking lot. The on-site staff said there was no parking space. I parked in the middle of the basketball court first. It was raining at the time. I immediately realized that there was no parking space. Is it the customer's problem? The manager only said that if there is a parking space, he will be notified immediately. Why should guests check in after 3 o'clock if there is no parking space? When we arrived at the gate, the reception staff did not take the initiative to help push the luggage trolley to help load the luggage. They had to ask the guests to slowly push the luggage trolley out. What is even more exaggerated is that the reception staff only stood aside and watched when the guests were moving their luggage. The game facilities in the resort are all old or damaged. When my children asked, "Dad, why are all the toys here broken, I was really speechless." I wonder if the rooms in this resort are well tidied up? I don’t know what the stains in the photo are. The trash can is severely rusted, and the inside of the quilt will come out after sleeping on it. The resort's breakfast coffee machine failed to come out with milk twice, and the problem was dealt with passively. The temperature was still cold, so I stopped drinking it. This is really a one-time shop, it’s really just a once-in-a-lifetime experience, not worth staying here again.

This hotel is very worthy of praise! They provide excellent service, the environment is clean and comfortable, and the staff is friendly and professional. The hotel's convenient location makes the overall stay experience even better. A great choice for a family vacation, give them a five-star rating!

I would like to improve the cleaning of the swimming pool/swimming pool/changing room. Since the changing room is not separated from the toilet, I would like to increase the ventilation and cleaning of the toilet. The smell is unpleasant as soon as I enter the changing room.

South of the border, the service staff are very friendly. Although it is an old hotel, the related facilities are maintained. I stayed in a mid-floor room for 6 people, and the kids loved it. The breakfast was quite satisfactory. I will visit again if I have the opportunity.

The welcome reception is very friendly, the service is good, the front desk staff is prompt, the room is spacious, the light is good, the bathroom is clean and good, the swimming pool is amazing, and the locker room has enough hot water